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Bdc Manager Jobs in Madison, WI (NOW HIRING)

Kunes Auto Group

Automotive BDC Manager

Madison, WI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description AUTOMOTIVE BDC MANAGER Unlimited Earning Potential | Career Growth | Paid Training Why Kunes Auto Group? At Kunes Auto Group, we believe great people build great dealerships. We're ...

Delavan Holdings

Automotive BDC Manager

Madison, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

AUTOMOTIVE BDC MANAGER Unlimited Earning Potential Career Growth Paid Training Why Kunes Auto Group? At Kunes Auto Group, we believe great people build great dealerships. We're committed to servant ...

Kunes Auto

Automotive BDC Manager

Madison, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

AUTOMOTIVE BDC MANAGER Unlimited Earning Potential | Career Growth | Paid Training Why Kunes Auto Group? At Kunes Auto Group, we believe great people build great dealerships. We're committed to ...

Kunes Auto Group

Automotive BDC Representative

Stoughton, WI · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Accurately document all customer interactions in the CRM system * Collaborate with the sales team ... Prior BDC, call center, or customer service experience preferred * Excellent verbal and written ...

Kunes Auto Group

Automotive BDC Representative

Madison, WI · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Accurately document all customer interactions in the CRM system * Collaborate with the sales team ... Prior BDC, call center, or customer service experience preferred * Excellent verbal and written ...

Kunes Auto

Automotive BDC Representative

Stoughton, WI · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Accurately document all customer interactions in the CRM system * Collaborate with the sales team ... Prior BDC, call center, or customer service experience preferred * Excellent verbal and written ...

Kunes Auto

Automotive BDC Representative

Madison, WI · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Accurately document all customer interactions in the CRM system * Collaborate with the sales team ... Prior BDC, call center, or customer service experience preferred * Excellent verbal and written ...

Delavan Holdings

Automotive BDC Representative

Stoughton, WI · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Accurately document all customer interactions in the CRM system * Collaborate with the sales team ... Prior BDC, call center, or customer service experience preferred * Excellent verbal and written ...

Delavan Holdings

Automotive BDC Representative

Madison, WI · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Accurately document all customer interactions in the CRM system * Collaborate with the sales team ... Prior BDC, call center, or customer service experience preferred * Excellent verbal and written ...

Napleton Autos

Automotive Sales BDC

Columbus, WI

  • Medical

  • Dental

  • Retirement

  • PTO

Job Summary: The Business Development Center (BDC) Representative is responsible for contacting ... Manage day-to-day business of the business development center * Collect and analyze business ...

Zimbrick Automotive

Sales BDC Rep

Madison, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Our BDC team is responsible for establishing and maintaining a premium, high line customer ... Stable, experienced management team. * Competitive benefits package (medical, dental, vision, 401k ...

Zimbrick Automotive

Service BDC Representative

Madison, WI · On-site

$16 - $22/hr

  • Retirement

Our Service BDC Representatives are the virtual point of contact for Zimbrick customers needing ... management Full benefits package, including 401k, match and profit sharing Pick your path ...

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All JobsBdc JobsBdc Manager JobsBdc Manager Jobs in Madison, WI

Bdc Manager information

See Madison, WI salary details

$19.1K

$69.7K

$116.4K

How much do bdc manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for bdc manager in Madison, WI is $69,732.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,400.00 and $86,200.00 per year, depending on experience, location, and employer.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

What are the key skills and qualifications needed to thrive as a BDC manager?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is a BDC manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

More about Bdc Manager jobs

What are the most commonly searched types of Bdc jobs in Madison, WI?

The most popular types of Bdc jobs in Madison, WI are:

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For Bdc Manager jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Bdc Manager jobs in Madison, WI look for?

The top searched job categories for Bdc Manager jobs in Madison, WI are:

What cities near Madison, WI are hiring for Bdc Manager jobs?

Cities near Madison, WI with the most Bdc Manager job openings:

Bdc Manager jobs near you
Infographic showing various Bdc Manager job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 21% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $69,732 per year, or $33.5 per hour.

Automotive BDC Manager

Kunes Auto Group

Madison, WI

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Kunes Auto Group rating

5.4

Company rating: 5.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

134th of 152 rated car dealerships

Job description

Description

AUTOMOTIVE BDC MANAGER

Unlimited Earning Potential | Career Growth | Paid Training


Why Kunes Auto Group?

At Kunes Auto Group, we believe great people build great dealerships. We're committed to servant-minded leadership, investing in our team members, and creating opportunities for long-term career growth.

As one of the fastest-growing automotive dealership groups in the Midwest with more than 40 locations, we provide the training, support, and resources to help you succeed-whether you're an experienced professional or coming from another hands-on, customer-focused career.

Why Team Members Choose Kunes

  • Paid Training and Ongoing Professional Development
  • Career Growth Opportunities Across 40+ Dealerships
  • Comprehensive Benefits Package
  • Supportive Leadership and Team Environment
  • Opportunity to Make a Difference in the Communities We Serve

Position Summary

Kunes Auto Group is seeking a sharp, organized, and energetic BDC (Business Development Center) Manager to lead our team of BDC Representatives. In this hands-on leadership role, you'll oversee inbound and outbound calls, internet leads, and equity mining efforts-directly managing a team of reps while creating a positive, productive, and professional work environment that impacts store performance and customer experience. 


Compensation

  • Salary + Performance Bonus Opportunities


Benefits

Eligible team members may receive:

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan with Company Match
  • Paid Time Off
  • Life Insurance
  • Employee Assistance Program
  • Daily Pay Options
  • Employee Discounts on Vehicles, Parts, and Service
  • Ongoing Training and Professional Development
  • Career Advancement Opportunities Throughout Kunes Auto Group

Requirements

 Responsibilities

  • Lead and develop the BDC team-hiring, coaching, and motivating reps who report directly to you
  • Handle incoming sales and service calls as needed
  • Monitor call recordings and coach reps for quality and effectiveness
  • Manage internet leads and dealership CRM manifest follow-up
  • Make outbound prospecting and appointment reminder calls
  • Oversee no-show follow-ups, CSI calls, and service drive opportunities
  • Collaborate with Sales Managers and GMs on showroom traffic and strategy
  • Review and approve bonus/commission numbers for reps


Qualifications

  • 1+ years of experience in automotive BDC, appointment setting, or call center management required; prior BDC management/ leadership experience strongly preferred
  • Automotive retail or service department experience preferred
  • Strong communication, organization, and team leadership skills
  • Proven ability to coach, motivate, and hold a team accountable
  • Comfortable working with CRMs, lead management systems, and dealership tools
  • Familiarity with equity mining tools and service-to-sales strategies a plus
  • Bilingual a plus
  • Sales license required (WI)


Join the Kunes Team

If you're looking for a career with professional growth and a company that invests in its people, we'd love to meet you. Apply today and start your career with Kunes Auto Group. 

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