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Bdc Manager Jobs in Delavan, WI (NOW HIRING)

Kunes Auto

Automotive BDC Representative

Stoughton, WI · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Accurately document all customer interactions in the CRM system * Collaborate with the sales team ... Prior BDC, call center, or customer service experience preferred * Excellent verbal and written ...

Delavan Holdings

Automotive BDC Representative

Stoughton, WI · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Accurately document all customer interactions in the CRM system * Collaborate with the sales team ... Prior BDC, call center, or customer service experience preferred * Excellent verbal and written ...

Kunes Auto Group

Automotive BDC Representative

Stoughton, WI

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Accurately document all customer interactions in the CRM system * Collaborate with the sales team ... Prior BDC, call center, or customer service experience preferred * Excellent verbal and written ...

Kunes Auto Group

Automotive BDC Representative

Belvidere, IL

$50K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Accurately document all customer interactions in the CRM system * Collaborate with the sales team ... Prior BDC experience a plus * Excellent verbal and written communication skills * Strong ...

Kunes Auto Group

Automotive BDC Representative

Woodstock, IL

$50K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Accurately document all customer interactions in the CRM system * Collaborate with the sales team ... Prior BDC experience a plus * Excellent verbal and written communication skills * Strong ...

Delavan Holdings

Automotive BDC Representative

Belvidere, IL · On-site

$14.25 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Accurately document all customer interactions in the CRM system * Collaborate with the sales team ... Prior BDC experience a plus * Excellent verbal and written communication skills * Strong ...

Kunes Auto

Automotive BDC Representative

Woodstock, IL · On-site

$50K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Accurately document all customer interactions in the CRM system * Collaborate with the sales team ... Prior BDC experience a plus * Excellent verbal and written communication skills * Strong ...

Kunes Auto

Automotive BDC Representative

Belvidere, IL · On-site

$50K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Accurately document all customer interactions in the CRM system * Collaborate with the sales team ... Prior BDC experience a plus * Excellent verbal and written communication skills * Strong ...

Delavan Holdings

Automotive BDC Representative

Woodstock, IL · On-site

$14.75 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Accurately document all customer interactions in the CRM system * Collaborate with the sales team ... Prior BDC experience a plus * Excellent verbal and written communication skills * Strong ...

Toyota of Fox Lake

BDC Sales Representative

Fox Lake, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

What You'll Do As a BDC Sales Representative, you'll be the first point of contact for our ... Manage and track all customer interactions in our CRM system * Follow proven scripts and processes ...

Toyota of Fox Lake

BDC Sales Representative

Fox Lake, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

What You'll Do As a BDC Sales Representative, you'll be the first point of contact for our ... Manage and track all customer interactions in our CRM system * Follow proven scripts and processes ...

Toyota of Fox Lake

BDC Sales Representative

Fox Lake, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

What You'll Do As a BDC Sales Representative, you'll be the first point of contact for our ... Manage and track all customer interactions in our CRM system * Follow proven scripts and processes ...

Kunes Auto

Internet Sales / BDC / Appointment Setter

Delavan, WI · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... BDC / Appointment Setters) to support our dealerships across Wisconsin, Illinois, and Iowa. This ... Manage a high volume of inbound and outbound calls, texts, and emails with customers actively ...

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All JobsBdc JobsBdc Manager JobsBdc Manager Jobs in Delavan, WI

Bdc Manager information

See Delavan, WI salary details

$17K

$61.7K

$103.1K

How much do bdc manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for bdc manager in Delavan, WI is $61,741.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $76,300.00 per year, depending on experience, location, and employer.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

What are the key skills and qualifications needed to thrive as a BDC manager?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is a BDC manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

More about Bdc Manager jobs

What cities near Delavan, WI are hiring for Bdc Manager jobs?

Cities near Delavan, WI with the most Bdc Manager job openings:

Bdc Manager jobs near you
Infographic showing various Bdc Manager job openings in Delavan, WI as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $61,741 per year, or $29.7 per hour.

BDC Representative

Castle GMC, Cadillac, Chevrolet of McHenry

Mchenry, IL • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

BDC Representative 

Do you enjoy helping people? Would you like to create a better service experience from the first conversation with a  customer? Come join our team at Castle Autoplex, McHenry as a BDC Representative.  

What’s In It For you: 

  • 401(K) with company match 
  • Major medical (50% employee paid premium), Dental, Vision insurance options 
  • Voluntary Benefits (Accident, Critical Illness, Disability, and more) 
  • Life Insurance 
  • Paid Time Off 
  • Employee vehicle purchase discounts 
  • Career advancement
  • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being 

What You’ll Do: 

  • Answer customer calls and establish follows-up with sales appointments 
  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates • Provide customers with initial product information and direct them to the appropriate dealership resources • Present initial financing options based on customer needs 
  • Follow up with leads that are not ready to make an appointment or no-show 
  • Participate in team and process development sessions – keeping positive relationships with teammates, sales  teams and dealership management 
  • Utilize CRM tracking system daily 

What You Bring to the Team: 

  • Prior experience as a BDC Representative, Call Center Coordinator, or related position 
  • Excellent teammate with collaborative attitude and eagerness to improve 
  • Prompt and courteous demeanor 
  • Positive and hardworking personality 
  • Strong computer skills 
  • Valid driver’s license 

BDC Representative: $16-$18 per hour 

Compensation will be based on performance and experience; pay ranges may vary from displayed amounts To learn more about us visit: https://jointeamcastle.com/ 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age,  sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression,  or any other characteristic protected by federal, state or local laws.

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