ZipRecruiter

Log In

1

Bdc Call Center Representative Jobs in Puerto Rico

Tropigas de Puerto Rico Inc

PR · On-site

$11/hr

A Call Center Representative maintains customer databases, fields customer calls, and resolves problems.

Propel Bank

Call Center Representative

San Juan, PR · On-site

$17/hr

Position Summary The Call Center Representative serves as a key point of contact for Propel Bank customers, delivering accurate, timely, and professional service. This role supports customer ...

ProSolar Companies

PR · On-site

$15.50 - $19.25/hr

Meet or exceed call quotas and sales assist quotas, both personally and as a team * Follow all communication procedures, policies and guidelines during every customer interaction * Other duties as ...

Target Human Resources Solutions

Call Center

San Juan, PR

$15.75 - $19.50/hr

Requisitos: * Grado Asociado preferiblemente o Cuarto año. * 1 año de experiencia en servicio al cliente. * Bilingüe * Disponibilidad para trabajar lunes a viernes 8:15am a 4:45pm Funciones:

Insight Communications

PR · On-site

$12.50 - $16.25/hr

Lunes a Domingo, turnos rotativos Exento No exento Descripción general El enfermero de call center actuará como enlace con el paciente, proporcionando información sobre el servicios o producto y ...

Cabrera Auto

PR · On-site

El candidato ideal para este puesto debe tener experiencia previa en call center y venta. El (la) Oficial de BDC Ventas es responsable mantener el volumen de citas para ventas a tono con presupuesto ...

Cabrera Auto

BDC Manager- Bayamon

San Juan, PR · On-site

Descripción del puesto El Gerente de BDC o Call Center (Centro Desarrollador de Negocios) es responsable de monitorear y motivar a su equipo de trabajo a generar citas y cumplir con los objetivos y ...

Insight Communications

PR · On-site

Monday to Friday: 8:00 am to 5:00 pm Extent No extent General purpose The call center and telemedicine nurse will act as a link with the patient, providing effective remote patient monitoring (RPM ...

Insight Communications

PR · On-site

Monday to Friday: 8:00 am to 5:00 pm Extent No extent General purpose The call center and telemedicine nurse will act as a link with the patient, providing effective remote patient monitoring (RPM ...

Insight Communications

PR · On-site

Monday to Friday: 8:00 am to 5:00 pm Extent No extent General purpose The call center and telemedicine nurse will act as a link with the patient, providing effective remote patient monitoring (RPM ...

next page

Showing results 1-20

All JobsBdc Call Center Representative JobsBdc Call Center Representative Jobs in Puerto Rico

Bdc Call Center Representative information

What are BDC Call Center Representatives?

BDC Call Center Representatives, or Business Development Center Call Center Representatives, are professionals who handle inbound and outbound calls for businesses, often in the automotive industry. Their primary responsibilities include responding to customer inquiries, scheduling appointments, following up with leads, and supporting the sales and service departments. They play a key role in customer relationship management by ensuring prompt and accurate communication between the business and its clients. BDC representatives are often the first point of contact for potential customers and are crucial in generating and nurturing sales opportunities.

What is the difference between Bdc Call Center Representative vs Customer Service Representative?

AspectBdc Call Center RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer sales or communication certificationsHigh school diploma; customer service training often provided
Work EnvironmentCall center setting, primarily inbound and outbound callsVaries; call centers, retail, or office settings
Employer & Industry UsageAutomotive, finance, and sales industriesRetail, telecom, healthcare, and various service sectors

The Bdc Call Center Representative focuses on sales and lead generation within call centers, often in automotive or finance industries. Customer Service Representatives handle a broader range of customer inquiries across various sectors. While both roles require communication skills and call center experience, Bdc reps typically emphasize sales, whereas customer service roles prioritize support and problem-solving.

What are the key skills and qualifications needed to thrive as a BDC Call Center Representative, and why are they important?

To thrive as a BDC Call Center Representative, strong verbal communication, active listening, and organizational skills are essential, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and scheduling tools is commonly required. Exceptional interpersonal skills, patience, and resilience help representatives build rapport with customers and handle high-pressure situations effectively. These skills ensure efficient customer service, lead generation, and positive client experiences, which are critical for business growth and reputation.

What are some common challenges BDC Call Center Representatives face, and how can they overcome them?

BDC Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and meeting performance targets. Staying organized, actively listening to customers, and using effective communication techniques can help overcome these challenges. Additionally, leveraging CRM tools and participating in regular training sessions can improve efficiency and build confidence in resolving customer inquiries. Collaborating closely with sales and service teams also ensures accurate information is relayed and fosters a supportive work environment.
What are popular job titles related to Bdc Call Center Representative jobs in Puerto Rico? For Bdc Call Center Representative jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Bdc Call Center Representative jobs in Puerto Rico look for? The top searched job categories for Bdc Call Center Representative jobs in Puerto Rico are:
Bdc Call Center Representative jobs near you
Infographic showing various Bdc Call Center Representative job openings in Puerto Rico as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Call Center Representative

Tropigas de Puerto Rico Inc

PR • On-site

$11/hr

Full-time

Posted 28 days ago

Job description

A Call Center Representative maintains customer databases, fields customer calls, and resolves problems.