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Bdc Call Center Representative Jobs in Puerto Rico

PR · On-site

$12.75 - $16/hr

  • Medical

  • Dental

  • Retirement

Providing thorough, efficient, and accurate account updates on computer files for each call made or received * Skip tracing to locate consumer contact information * Counseling delinquent consumers to ...

PR · On-site

$16.75 - $20.25/hr

The Health Professional 1-Pharmacy Call Center Representative manages telephone calls from pharmacies and providers related to pharmacy benefits, authorization requests, drug use review, among others ...

PR · On-site

Descripción de Puesto Departamento Operacional Ubicación 342 San Luis St., Suite 304, San Juan, PR 00920 Puesto Representante de Ventas ( Call Center ) Depende de German Muñoz Título Director ...

PR · On-site

Descripción de Puesto Departamento Operacional Ubicación 342 San Luis St., Suite 304, San Juan, PR 00920 Puesto Representante de Ventas ( Call Center ) Depende de German Muñoz Título Director ...

Representante de Servicio

San Juan, PR

$10.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

¡Estamos contratando Representantes de Call Center! ¿Te apasiona el servicio al cliente y tienes excelentes destrezas de comunicación? ¡Esta oportunidad es para ti! Responsabilidades: * Atender ...

PR · On-site

$13.25 - $16.75/hr

  • Medical

  • PTO

Customer Service Representative (Bilingual - English/Spanish) | Arecibo, Puerto Rico Clearance ... Previous call center or customer service experience strongly preferred. * Ability to work on-site ...

PR · On-site

Descripción general El Técnico de Farmacia en el Call Center brinda apoyo telefónico a pacientes, proveedores y aseguradoras, gestionando autorizaciones de recetas, prior authorizations y ...

PR · On-site

Descripción general El Técnico de Farmacia en el Call Center brinda apoyo telefónico a pacientes, proveedores y aseguradoras, gestionando autorizaciones de recetas, prior authorizations y ...

Showing results 41-60

Bdc Call Center Representative information

What is a BDC Call Center Representative?

BDC Call Center Representatives, or Business Development Center Call Center Representatives, are professionals who handle inbound and outbound calls for businesses, often in the automotive industry. Their primary responsibilities include responding to customer inquiries, scheduling appointments, following up with leads, and supporting the sales and service departments. They play a key role in customer relationship management by ensuring prompt and accurate communication between the business and its clients. BDC representatives are often the first point of contact for potential customers and are crucial in generating and nurturing sales opportunities.

What are the key skills and qualifications needed to thrive as a BDC Call Center Representative?

To thrive as a BDC Call Center Representative, strong verbal communication, active listening, and organizational skills are essential, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and scheduling tools is commonly required. Exceptional interpersonal skills, patience, and resilience help representatives build rapport with customers and handle high-pressure situations effectively. These skills ensure efficient customer service, lead generation, and positive client experiences, which are critical for business growth and reputation.

What are some common challenges BDC Call Center Representatives face, and how can they overcome them?

BDC Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and meeting performance targets. Staying organized, actively listening to customers, and using effective communication techniques can help overcome these challenges. Additionally, leveraging CRM tools and participating in regular training sessions can improve efficiency and build confidence in resolving customer inquiries. Collaborating closely with sales and service teams also ensures accurate information is relayed and fosters a supportive work environment.

What is the difference between Bdc Call Center Representative vs Customer Service Representative?

AspectBdc Call Center RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer sales or communication certificationsHigh school diploma; customer service training often provided
Work EnvironmentCall center setting, primarily inbound and outbound callsVaries; call centers, retail, or office settings
Employer & Industry UsageAutomotive, finance, and sales industriesRetail, telecom, healthcare, and various service sectors

The Bdc Call Center Representative focuses on sales and lead generation within call centers, often in automotive or finance industries. Customer Service Representatives handle a broader range of customer inquiries across various sectors. While both roles require communication skills and call center experience, Bdc reps typically emphasize sales, whereas customer service roles prioritize support and problem-solving.

What are popular job titles related to Bdc Call Center Representative jobs in Puerto Rico?

For Bdc Call Center Representative jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Bdc Call Center Representative jobs in Puerto Rico look for?

The top searched job categories for Bdc Call Center Representative jobs in Puerto Rico are:

Infographic showing various Bdc Call Center Representative job openings in Puerto Rico as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Bilingual Call Center Representative - IN OFFICE/Guaynabo, Puerto Rico

Transworld Systems Inc.

PR • On-site

$12.75 - $16/hr

Full-time

Medical, Dental, Retirement

Re-posted 4 days ago


Transworld Systems Inc. rating

4.8

Company rating: 4.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

59th of 71 rated call and contact centers


Job description

Overview

¿Buscas ganar más dinero en 2026? Si usted es una "persona sociable" que está interesada en ser dueño de su carrera, ganando un salario base con una comisión mensual Transworld Systems Inc. ¡Está buscando representaciones de colección ambiciosas para ayudarnos a crecer mientras ayudamos a que su cuenta bancaria crezca! 

¡Tenga en cuenta! - Este es un puesto de oficina a tiempo completo.

Sobre nosotros: 

Somos el mayor proveedor de tecnología habilitada de un conjunto completo de soluciones de outsourcing. Nuestra experiencia se expande a través de la gestión de cuentas por cobrar, gestión de relaciones de servicio al cliente, externalización de procesos comerciales, cobros de deudas y soluciones de servicio de préstamos. 

¿Qué hay para ti?  

  • Pago por hora más comisión
  • Capacitación integral pagada 
  • Comisión mensual
  • ¡Análisis de primer nivel y algoritmos patentados para ayudarlo a ganar más y más rápido! 
  • Beneficios completos (Salud, dental, 401K)
  • Ambiente de equipo de apoyo

Are you looking to make more money in 2025? If you are a "people person" who is interested in owning your career, earning a base salary with a monthly commission Transworld Systems Inc. You are looking for ambitious collection representations to help us grow while helping your bank account grow!

Please note! - This is a full-time office position.

About Us: 

We are the largest technology enabled provider of a complete suite of outsourcing solutions. Our experience expands across account receivables management, customer service relationship management, business process outsourcing, debt collections and loan servicing solutions. 

 What’s In It for you?  

  • Hourly Pay plus commission
  • Comprehensive Paid Training 
  • Monthly Commission
  • Premier analytics and proprietary algorithms to help you earn more and fast! 
  • Full benefits (Health, dental, 401K)
  • Supportive team environment

Responsibilities
  • Comunicarse con los consumidores por teléfono, aprobar correspondencia escrita e intentar resolver cuentas impagas
  • Proporcionar actualizaciones de cuenta exhaustivas, eficientes y precisas en los archivos de la computadora para cada llamada realizada o recibida
  • Omitir el rastreo para localizar la información de contacto del consumidor
  • Asesorar a los consumidores morosos para ayudar a encontrar fondos para cumplir con sus obligaciones de pago
  • Cumplir y mantenerse actualizado sobre todas las leyes y regulaciones federales, estatales y locales aplicables relacionadas con los deberes laborales
  • Cumplir y mantenerse al día sobre todas las políticas y procedimientos de la TSI
  • Mantener el conocimiento de las áreas funcionales, las políticas y los procedimientos de la empresa 
  • Proporcionar retroalimentación a la gerencia sobre posibles problemas o áreas de mejora
  • Hacer recomendaciones para implementar procesos mejorados
  • Realizar otras tareas asignadas por la gerencia
  • Communicating with consumers by telephone, approving written correspondence, and attempting to bring resolution to unpaid accounts
  • Providing thorough, efficient, and accurate account updates on computer files for each call made or received
  • Skip tracing to locate consumer contact information
  • Counseling delinquent consumers to assist in finding funds to meet their payment obligations
  • Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties
  • Complying with and staying up-to-date on all TSI policies and procedures
  • Maintaining knowledge of functional areas, company policies, and procedures 
  • Providing feedback to management concerning possible problems or areas of improvement
  • Making recommendations to implement improved processes
  • Performing other duties as assigned by management

Qualifications

Lo que necesitamos:  

  • Altos niveles de ambición, con ganas de hacer crecer su carrera
  • Experiencia con colecciones, servicio al cliente, ventas, venta minorista o simplemente la motivación para aprender una nueva habilidad 
  • Un comportamiento positivo y amigable que encuentra alegría en todos los días 
  • Fuertes habilidades de comunicación
  • Habilidades informáticas competentes 
  • La capacidad de trabajar y priorizar de forma independiente

¿Te gusta lo que lees?

Si está entusiasmado con la perspectiva de trabajar a la vanguardia de la tecnología de subcontratación con un empleador de clase mundial que valora su ambición, habilidades de comunicación y actitud alegre, lo invitamos a postularse. Esperamos recibir un currículum vitae que describa por qué es claramente adecuado para el puesto.

Brindamos igualdad de oportunidades de empleo para todas las personas, independientemente de su raza, color, religión, género, edad, origen nacional, estado civil, orientación sexual, estado como veterano protegido, información genética, estado como individuo calificado con una discapacidad y cualquier otra base protegida por las leyes federales, estatales o locales. 

What We Need:  

  • High levels of ambition, keen to grow their career
  • Experience with collections, customer service, sales, retail or just the motivation to learn a new skill 
  • A positive, friendly, demeanor who finds joy in everyday 
  • Strong communication skills
  • Proficient computer skills 
  • The ability to work and prioritize independently 

Like What You Read?

If you’re excited by the prospect of working at the forefront of outsourcing technology with a world-class employer that values your ambition, communication skills, and joyful attitude, then we invite you to apply. We greatly look forward to receiving a resume that outlines why you are distinctly suited to the role.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability, and any other basis protected by federal, state or local laws.   

INDSJ

Qualifications:

Lo que necesitamos:  

  • Altos niveles de ambición, con ganas de hacer crecer su carrera
  • Experiencia con colecciones, servicio al cliente, ventas, venta minorista o simplemente la motivación para aprender una nueva habilidad 
  • Un comportamiento positivo y amigable que encuentra alegría en todos los días 
  • Fuertes habilidades de comunicación
  • Habilidades informáticas competentes 
  • La capacidad de trabajar y priorizar de forma independiente

¿Te gusta lo que lees?

Si está entusiasmado con la perspectiva de trabajar a la vanguardia de la tecnología de subcontratación con un empleador de clase mundial que valora su ambición, habilidades de comunicación y actitud alegre, lo invitamos a postularse. Esperamos recibir un currículum vitae que describa por qué es claramente adecuado para el puesto.

Brindamos igualdad de oportunidades de empleo para todas las personas, independientemente de su raza, color, religión, género, edad, origen nacional, estado civil, orientación sexual, estado como veterano protegido, información genética, estado como individuo calificado con una discapacidad y cualquier otra base protegida por las leyes federales, estatales o locales. 

What We Need:  

  • High levels of ambition, keen to grow their career
  • Experience with collections, customer service, sales, retail or just the motivation to learn a new skill 
  • A positive, friendly, demeanor who finds joy in everyday 
  • Strong communication skills
  • Proficient computer skills 
  • The ability to work and prioritize independently 

Like What You Read?

If you’re excited by the prospect of working at the forefront of outsourcing technology with a world-class employer that values your ambition, communication skills, and joyful attitude, then we invite you to apply. We greatly look forward to receiving a resume that outlines why you are distinctly suited to the role.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability, and any other basis protected by federal, state or local laws.   

INDSJ

Education:UNAVAILABLEEmployment Type: FULL_TIME

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