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Remote Non Call Center Jobs in Puerto Rico (NOW HIRING)

AppleOne

Call Center Repreentative

San Juan, PR · On-site +1

$30K/yr

San Juan, PR (Hybrid modality: on-site and remote) Schedule: Full-Time Working remotely on ... We are seeking a Customer Service Representative with experience in call handling and customer ...

New

Deloitte

Senior Java Developer

San Juan, PR · On-site +1

$56.25 - $71.50/hr

... Call Center (GCC) at USTalentCICInbox@deloitte.com. Qualifications: Are you an experienced ... Role is remote Preferred * Strong desktop skills including Word, Excel, PowerPoint * Work ...

Deloitte

Epic Tapestry Consultant

San Juan, PR · On-site +1

... Call Center (GCC) at USTalentCICInbox@deloitte.com. Qualifications: Are you an experienced ... Role is remote Preferred * Work Experience/Direct knowledge of Utilization Management or Tapestry ...

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Remote Non Call Center information

What is a Remote Non Call Center job?

A Remote Non Call Center job is a work-from-home position that does not involve handling inbound or outbound phone calls. These jobs typically include roles such as data entry, virtual assistance, content writing, transcription, graphic design, and software development. They are ideal for individuals who prefer independent work, minimal phone interaction, and flexible schedules. Many companies offer these roles in industries like technology, healthcare, finance, and customer support through email or chat.

What are the key skills and qualifications needed to thrive in the Remote Non Call Center position, and why are they important?

To thrive in a Remote Non Call Center role, you typically need strong organizational, written communication, and time management skills, supported by a high school diploma or relevant experience. Familiarity with productivity tools like Microsoft Office, Google Workspace, and project management software such as Asana or Trello is often required. Self-motivation, attention to detail, and the ability to work independently are key soft skills for success in this setting. These skills are vital to ensure efficient task completion, clear communication, and effective teamwork in a fully remote, non-customer-facing environment.

What are some common challenges faced in remote non call center positions and how can they be managed?

Working remotely in a non call center position often means handling multiple projects independently, staying organized, and proactively communicating with team members across different locations. Some people find it challenging to separate work from personal life or to remain motivated without in-person supervision. Setting a clear daily routine, utilizing task management tools, and maintaining regular check-ins with your team can help mitigate these challenges. You’ll also benefit from a dedicated workspace and strong time management habits to stay productive and balanced in your remote role.
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What cities in Puerto Rico are hiring for Remote Non Call Center jobs? Cities in Puerto Rico with the most Remote Non Call Center job openings:
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Infographic showing various Remote Non Call Center job openings in Puerto Rico as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
Remote Call Center Representative - Puerto Rico

Remote Call Center Representative - Puerto Rico

Conduent, Inc.

Guaynabo, PR • On-site, Remote

$11/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Conduent rating

5.9

Company rating: 5.9 out of 10

Based on 180 frontline employees who took The Breakroom Quiz

37th of 71 rated call and contact centers

Job description

Job Description
Remote Customer Service Representative - Puerto Rico
Must be proficient in English.
Must reside in Puerto Rico to be considered.
Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client's customers. With paid training, competitive pay at $11/hr, and a range of incentives and benefits, you'll be empowered to make a real impact every day.
What We Offer:
  • Work From Home
  • Full-Time Employment: Reliable schedule and stability.
  • Competitive Pay: $11/hour starting on day one.
    • Pay is $11/hour which may be below your state's minimum wage. Please take tis into consideration when applying.
  • Night differential: +10% of base rate over all hours worked Monday-Sunday between 6:00PM to 6:00AM AST.
    • This is not a specific overnight shift, the differential applies to hours you work that fall within that time window, based on your assigned schedule.
  • Weekend Day Differential: $1.00 extra per hour worked on Saturdays and Sundays from 6:00AM to 6:00PM AST.
  • Paid Training: Get the training you need to excel.
  • Incentive Plan: Potential to earn up to an additional $350 per month after training by meeting performance metrics.
  • Career Growth: Opportunities to advance your career in a supportive, innovative environment.
  • Full Benefits: Comprehensive benefit options and a great work environment that values your success.

What You'll Do:
  • Efficiently manage a high volume of inbound calls in a fast-paced environment.
  • Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies.
  • Assist cardholders with inquiries regarding transactions and account statuses.
  • Listen actively to understand customer needs and offer clear, accurate information.
  • Process transactions efficiently via web-based applications and handle research requests with precision.
  • Maintain in-depth knowledge of company and client programs, policies, and technology.
  • Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.
  • Support team operations during peak times or absences to help maintain seamless service.

What We're Looking For:
  • An effective communicator who can clearly explain complex information.
  • A dedicated professional with a strong work ethic and problem-solving skills.
  • A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.
  • Ready to commit to 100% attendance during our three-to-five-week paid training period.

Requirements:
  • Must be at least 18 years old and possess a High School Diploma or equivalent.
  • Must have 6 months of Customer Service, Call Center or Dispatch experience.
  • Proficient in English.
  • Complete a background check, credit check, and security fingerprinting.
  • Internet Service: Must have a verified, secure, reliable, and high-speed internet connection to support business needs.
  • Work Area: Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection.
  • Equipment: The company will provide all necessary computer equipment
  • Internet Speed Test: Must complete an internet speed test and achieve a minimum of 50 Mbps upload and 10 Mbps download.
  • Reside in Puerto Rico with legal authorization to work permanently in the United States.

Preferred Qualification:
  • 1+ years of previous call center experience

Take the next step in your career and join a team that values quality service and continuous growth. Apply today to become a vital part of our customer service team in Guaynabo!
Looking for more information?
We're happy to help. Visit our landing page to explore key details about the role, including shift schedules, examples of call types, FAQs, and our workspace and internet requirements. It's a great resource to help you understand what to expect and determine whether this opportunity is the right fit for you.
Landing Page: About Call Center Representative Role
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $11.00 per hour.
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the Team
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

What Conduent employees say

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About Conduent

Sourced by ZipRecruiter

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Florham Park, NJ, US

Year founded

2017

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