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Independent Contractor Call Center Agent Jobs in Puerto Rico

3500 Square LLC

PR · On-site

$13.25 - $16.75/hr

Career growth opportunities in federal contracting services. How to Apply Make a difference by supporting veterans while building your career in a professional call center environment! Equal ...

Liberty Latin America Communications, Inc.

PR

As a Sales & Service Agent you will manage customer service experience and claims to resolve ... Direct Debit, IVR Automatic Payment, Web Payment, Payment through a call center representative over ...

Liberty Latin America Communications, Inc.

PR · On-site

As a Sales & Service Agent you will manage customer service experience and claims to resolve ... Direct Debit, IVR Automatic Payment, Web Payment, Payment through a call center representative over ...

Liberty Latin America Communications, Inc.

PR

As a Sales & Service Agent you will manage customer service experience and claims to resolve ... Direct Debit, IVR Automatic Payment, Web Payment, Payment through a call center representative over ...

AbbVie

PR · On-site

$15.75 - $19/hr

Act as the main POC for the business with the third-party security contractor carrying out guarding ... Prior emergency call center management experience strongly preferred. * Must demonstrate strong ...

New

Liberty Latin America Communications, Inc.

PR

A successful MATS Agent should possess a comprehensive understanding of Liberty's practices and operations, consistently demonstrating proficiency in the skills required within the Call Center ...

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Independent Contractor Call Center Agent information

What is an independent contractor call center agent?

An Independent Contractor Call Center Agent is a self-employed professional who provides customer service, sales, or support on behalf of a company. Instead of being a traditional employee, they work as freelancers, often setting their own schedules and handling business expenses. They typically take calls from home or a remote location, using their own equipment and internet connection. Since they are independent contractors, they are responsible for managing taxes, benefits, and business costs.

What are the key skills and qualifications needed to thrive as an independent contractor call center agent?

To excel as an Independent Contractor Call Center Agent, you need strong verbal communication, active listening skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call-handling systems, and troubleshooting tools is often required. Exceptional organizational skills, self-motivation, and the ability to manage time independently help agents stand out. These abilities are crucial for effectively handling customer inquiries, meeting performance targets, and thriving in a remote or flexible work environment.

What is the typical work schedule like for an independent contractor call center agent?

As an Independent Contractor Call Center Agent, your work schedule is usually flexible and can vary based on the needs of the client or your availability. Many independent agents set their own hours, though some projects may require availability during specific times or shift blocks to meet high customer demand. You’ll often work remotely and independently, but clear communication with supervisors and adherence to agreed-upon schedules are important for maintaining consistent workflow. This flexibility can be ideal for those balancing other commitments, but it also requires strong time management and discipline to meet client expectations.

What are the most commonly searched types of Call Center Agent jobs in Puerto Rico?

The most popular types of Call Center Agent jobs in Puerto Rico are:

What are popular job titles related to Independent Contractor Call Center Agent jobs in Puerto Rico?

For Independent Contractor Call Center Agent jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Independent Contractor Call Center Agent jobs in Puerto Rico look for?

The top searched job categories for Independent Contractor Call Center Agent jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Independent Contractor Call Center Agent jobs?

Cities in Puerto Rico with the most Independent Contractor Call Center Agent job openings:

Independent Contractor Call Center Agent jobs near you
Infographic showing various Independent Contractor Call Center Agent job openings in Puerto Rico as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Premium 2-3hr Remote Call Center Agents - Puerto Rico

notifyMD

San Juan, PR • Remote

$20/hr

Part-time

Re-posted 8 days ago

Job description

Part-Time Remote Call Center Agents (Puerto Rico Residents Only)
Company: notifyMD I Pay: $20/hour

notifyMD is seeking Part-Time Remote Call Center Agents to serve as the friendly, professional voice our clients depend on. This role is ideal for individuals who thrive in fast-paced environments and can skillfully manage a high volume of incoming calls. You will be responsible for delivering an exceptional experience for callers while maintaining high service quality and meeting performance metrics.

Because we support our clients 24/7/365, this role requires availability to work holidays and one weekend day per week.

Please note: This position is strictly open to candidates who currently reside in Puerto Rico.

What We Are Looking For

While previous customer service experience is a bonus, it is not required! We are looking for self-motivated, accountable individuals who possess:

  • A warm, empathetic demeanor and the ability to remain composed with update callers.
  • Strong written communication skills and a high attention to detail.
  • A consistent dedication to reliable attendance and strict scheduled adherence.
  • A typing speed of 35WPM and proficient computer skills.

Remote Technical Requirements

To be considered for this role, you must have a dedicated, distraction-free workspace and meet the following remote requirements:

  • PC or Laptop (No Apple products, tablets, or Chromebooks) with Windows 10 or higher and at least 1GB of available storage.
  • Screen resolution of 1600 X 900.
  • A wired USB headset with a built-in microphone.
  • High-speed internet that can pass our speed test (No satellite).
  • The ability to have a direct, wired Ethernet connection (Wi-Fi is not permitted).

Scheduling and Training

  • Hours: Various Part-Time Shifts, up to 19.5 hours/week
    • Shifts are Monday-Friday, with one mandatory weekend shift (Saturday or Sunday)
  • Training: Paid training lasts approximately 1-2 weeks. Once completed, you will transition to your permanent set scheduled.

notifyMD is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

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