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Bdc At Jobs in Riverside, CA (NOW HIRING)

Glendora Chevrolet

Internet Manager

Glendora, CA · On-site

$70K - $136K/yr

Sales BDC Representatives Position Description: This position coordinates the sale of automobiles ... Must be excellent at communicating information to visitors and inquirers. Possess good dress sense ...

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All JobsBdc At JobsBdc At Jobs in Riverside, CA

Bdc At information

See Riverside, CA salary details

$10

$18

$30

How much do bdc at jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for bdc at in Riverside, CA is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.05 per hour, depending on experience, location, and employer.

What is the difference between Bdc At vs Bdc Rep?

AspectBdc AtBdc Rep
CredentialsHigh school diploma or equivalent, sales or customer service experienceHigh school diploma or equivalent, sales or customer service experience
Work EnvironmentOffice setting, dealership or retail environmentOffice and dealership environment, interacting with customers and staff
Industry UsageCommonly used in automotive sales teams as an assistant or support roleUsed as a sales or customer service representative in automotive dealerships

The main difference between a Bdc At and a Bdc Rep lies in their roles within the dealership. A Bdc At typically supports the sales team with administrative tasks and customer follow-up, while a Bdc Rep actively engages with customers to generate sales. Both roles require similar credentials and work in comparable environments, but their responsibilities differ in focus and daily activities.

What are popular job titles related to Bdc At jobs in Riverside, CA? For Bdc At jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Bdc At jobs in Riverside, CA look for? The top searched job categories for Bdc At jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Bdc At jobs? Cities near Riverside, CA with the most Bdc At job openings:
Bdc At jobs near you

Service Business Development Center (BDC) Representative

Jeep, Chrysler, Dodge of Ontario

Ontario, CA • On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

Overview
The Service Business Development Center (BDC) Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming service inquiries and service requests. In addition, he or she performs clerical and administrative duties for the Service department.
Job Location is in Fontana, California
The ideal candidate has some post-secondary education or training, previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive sales/service. He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.
In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.
Responsibilities
  • Answer inbound service calls promptly and professionally in accordance with company standards and customer service expectations.
  • Schedule, confirm, reschedule, and follow up on service appointments for multiple dealership locations.
  • Respond to customer inquiries received through phone calls, emails, text messages, and online service requests.
  • Assist customers with questions regarding maintenance, repairs, recalls, service campaigns, parts availability, and dealership processes.
  • Coordinate with service advisors, parts departments, warranty administrators, and management to ensure accurate communication and appointment handling.
  • Perform outbound follow-up calls regarding declined services, missed appointments, maintenance reminders, parts arrivals, and customer satisfaction.
  • Work in a performance-driven environment while consistently meeting daily productivity, appointment-setting, outbound call, and customer communication goals.
  • Manage high call volumes while maintaining professionalism, accuracy, and exceptional customer service standards.
  • Support online and digital customers by converting inquiries into scheduled appointments.
  • Maintain accurate customer records, appointment notes, and communication logs within dealership software systems.
  • Address customer concerns professionally and escalate issues to management when necessary.
  • Contribute to customer retention efforts by maintaining consistent follow-up practices that encourage repeat and referral business.
  • Maintain confidentiality of customer, employee, and company information at all times.
  • Stay informed on dealership procedures, manufacturer programs, service processes, and product updates.
  • Support additional administrative and operational tasks as assigned by management.

Qualifications
  • Automotive service experience is a plus, but not required.
  • Previous customer service, call center, BDC, receptionist, administrative, or dealership experience preferred.
  • Strong verbal communication skills with professional phone etiquette.
  • Excellent customer service, relationship-building, and conflict-resolution abilities.
  • Ability to multitask and manage high call volumes in a fast-paced environment.
  • Strong organizational skills with attention to detail, follow-through, and time management.
  • Ability to prioritize tasks and adapt in a performance-driven environment.
  • Ability to consistently achieve daily KPI's, including appointment-setting, outbound call volume, customer contact, and productivity goals.
  • Basic computer proficiency, including Microsoft Office and dealership software systems.
  • Ability to quickly learn dealership processes, service procedures, and scheduling platforms.
  • Positive, team-oriented, and customer-focused attitude.
  • Self-motivated, dependable, and able to work independently with minimal supervision.
  • Professional appearance and strong work ethic.
  • Previous phone sales, appointment setting, or internet lead management experience is a plus.
  • Bilingual communication skills are a plus.

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