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Bdc Associate Jobs in Texas (NOW HIRING)

Lost Pines Toyota

BDC Representative

Bastrop, TX · On-site

$15 - $20/hr

Service Business Development Center (BDC) Representative The Service Business Development Center ... Benefits In addition to career-long personal development, our associates enjoy a number of benefits ...

Lost Pines Toyota

BDC Representative

Bastrop, TX · On-site

$18/hr

Service Business Development Center (BDC) Representative The Service Business Development Center ... Benefits In addition to career-long personal development, our associates enjoy a number of benefits ...

Lost Pines Toyota

BDC Representative

Bastrop, TX · On-site

$18/hr

Service Business Development Center (BDC) Representative The Service Business Development Center ... Benefits In addition to career-long personal development, our associates enjoy a number of benefits ...

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Bdc Associate information

See Texas salary details

$27K

$52K

$85.7K

How much do bdc associate jobs pay per year?

As of Sep 5, 2026, the average yearly pay for bdc associate in Texas is $51,961.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $56,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BDC associate?

To thrive as a BDC Associate, you need strong communication skills, sales aptitude, and a solid understanding of customer relationship management, generally supported by a high school diploma or equivalent. Familiarity with CRM software, appointment scheduling systems, and basic office technology is typically required. Outstanding BDC Associates excel in problem-solving, active listening, and maintaining a positive, customer-focused attitude. These skills are vital for effectively engaging prospects, driving sales opportunities, and ensuring a seamless customer experience in a competitive automotive sales environment.

What are some typical challenges BDC associates face when handling inbound and outbound customer communications?

BDC Associates often juggle a high volume of calls, emails, and online inquiries, which can be challenging when trying to provide timely and personalized responses. Balancing efficiency with delivering excellent customer service requires strong organizational skills and the ability to adapt to varying customer needs. Additionally, meeting lead conversion goals while collaborating closely with sales teams can add pressure, but it also offers valuable experience in relationship building and sales support. Many BDC Associates find that developing effective communication strategies and utilizing CRM tools helps them succeed in these fast-paced environments.

What is the difference between Bdc Associate vs Customer Service Representative?

AspectBdc AssociateCustomer Service Representative
CredentialsHigh school diploma, sales or customer service experienceHigh school diploma, customer service skills
Work EnvironmentDealerships, automotive salesCall centers, retail, service industries
Employer & IndustryAutomotive industry, dealershipsVarious industries including retail, telecom, banking
Search & Comparison IntentAutomotive sales support, lead generationCustomer support, client interaction

The main difference between a Bdc Associate and a Customer Service Representative lies in their industry focus and job functions. Bdc Associates primarily work in automotive dealerships, focusing on lead management and sales support, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and customer service experience, but their work environments and specific responsibilities differ significantly.

Is being a Bdc Associate a good job?

A Bdc Associate is responsible for handling customer inquiries, scheduling appointments, and supporting sales teams, often working in a dealership or automotive environment. The role typically requires strong communication skills, familiarity with CRM tools, and the ability to work in a fast-paced setting. Compensation varies by location and experience, and the job can offer opportunities for advancement within sales or customer service roles.

What is a Bdc Associate job description?

A Bdc Associate is responsible for handling customer inquiries, scheduling appointments, and managing communication between customers and the sales team. They often use customer relationship management (CRM) software and require strong communication and organizational skills to support dealership or sales operations.

What is a Bdc associate?

A BDC (Business Development Center) associate is responsible for managing customer inquiries, scheduling appointments, and supporting sales teams primarily through phone and email communication. They often use customer relationship management (CRM) software and require strong communication and organizational skills to generate leads and improve dealership sales performance.

What are the most commonly searched types of Bdc jobs in Texas?

The most popular types of Bdc jobs in Texas are:

What cities in Texas are hiring for Bdc Associate jobs?

Cities in Texas with the most Bdc Associate job openings:

Bdc Associate jobs near you

Automotive BDC Representative - Sales

Team Gillman

Houston, TX • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 22 days ago

Job description

Business Development Center (BDC) Representative

The Business Development Center (BDC) Representative is responsible for handling incoming sales calls and internet leads, building relationships with prospective customers, providing consistent follow-up, and scheduling appointments for the Sales Team.

The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff, and customers. This is a high-volume, performance-driven position that requires strong communication, organization, consistency, and follow-up.

Responsibilities
  • Receiving and responding to inbound sales calls and internet leads
  • Identifying customer needs and scheduling dealership appointments
  • Making outbound calls to new and existing sales opportunities
  • Communicating with customers through phone, text, and email
  • Consistently following up with customers throughout the sales process
  • Confirming scheduled appointments prior to the customer's visit
  • Following up with missed appointments to reschedule
  • Following up with customers after dealership visits
  • Maintaining accurate customer notes and activity in the CRM
  • Working closely with Sales Associates and Sales Managers
  • Meeting daily call, activity, appointment, and performance expectations
  • Providing a professional and positive customer experience
Requirements
  • High school diploma or equivalent
  • Excellent oral, written, and interpersonal communication skills
  • Strong customer service and phone skills
  • Comfortable making a high volume of outbound calls
  • Computer literacy and ability to learn CRM systems
  • Strong organizational and follow-up skills
  • Ability to multitask in a fast-paced environment
  • Dependable, punctual, and self-motivated
  • Goal-oriented and comfortable working toward performance expectations
  • Automotive BDC, sales, customer service, call center, or telemarketing experience preferred, but not required
Education and/or Experience

High School Diploma or GED; previous customer service, sales, call center, telemarketing, or automotive experience preferred. We are willing to train motivated candidates with strong communication skills and the right attitude.

Compensation

Starting at $16.00 per hour for candidates without automotive BDC experience, plus commission opportunities based on appointments that show and sell.

Experienced BDC candidates may be considered for additional compensation based on experience and performance.

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including:

  • Full health benefits (medical, dental, vision, life)
  • 401(k) retirement savings plan with company match
  • Employee discounts
  • Career growth and advancement opportunities
  • Drug Free Work Environment
  • Equal Opportunity Employer
About Our Dealership

Since 1938, Team Gillman has been a family-owned and operated group of automobile dealerships serving the Houston area. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank's son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.

Now owned and operated by Ramsay's son, Chris Gillman, Team Gillman has dealerships throughout the Houston area representing multiple automotive brands. Success has not altered the organization's founding principle: customer service is paramount.

Every Team Gillman employee understands that our continued success and future growth depend upon maintaining our long-established tradition of excellence.

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