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Bdc Associate Jobs in Houston, TX (NOW HIRING)

Joe Myers Toyota

Service BDC Representative

Houston, TX · On-site

$14.25 - $19/hr

We value all our employees and recognize that each associate is essential to maintaining our ... The Service BDC is responsible for making service appointments for customers and is the frontline ...

Joe Myers Toyota

Service BDC Representative

Houston, TX · On-site

$14.25 - $19/hr

We value all our employees and recognize that each associate is essential to maintaining our ... The Service BDC is responsible for making service appointments for customers and is the frontline ...

Joe Myers Toyota

Service BDC Representative

Houston, TX · On-site

$14.25 - $19/hr

We value all our employees and recognize that each associate is essential to maintaining our ... The Service BDC is responsible for making service appointments for customers and is the frontline ...

Joe Myers Toyota

Service BDC Representative

Houston, TX · On-site

$14.25 - $19/hr

We value all our employees and recognize that each associate is essential to maintaining our ... The Service BDC is responsible for making service appointments for customers and is the frontline ...

Joe Myers Toyota

Service BDC Representative

Houston, TX

$14.25 - $19/hr

We value all our employees and recognize that each associate is essential to maintaining our ... The Service BDC is responsible for making service appointments for customers and is the frontline ...

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Showing results 1-20

All JobsBdc Associate JobsBdc Associate Jobs in Houston, TX

Bdc Associate information

See Houston, TX salary details

$27.7K

$53.3K

$87.9K

How much do bdc associate jobs pay per year?

As of Sep 3, 2026, the average yearly pay for bdc associate in Houston, TX is $53,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $58,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BDC associate?

To thrive as a BDC Associate, you need strong communication skills, sales aptitude, and a solid understanding of customer relationship management, generally supported by a high school diploma or equivalent. Familiarity with CRM software, appointment scheduling systems, and basic office technology is typically required. Outstanding BDC Associates excel in problem-solving, active listening, and maintaining a positive, customer-focused attitude. These skills are vital for effectively engaging prospects, driving sales opportunities, and ensuring a seamless customer experience in a competitive automotive sales environment.

What are some typical challenges BDC associates face when handling inbound and outbound customer communications?

BDC Associates often juggle a high volume of calls, emails, and online inquiries, which can be challenging when trying to provide timely and personalized responses. Balancing efficiency with delivering excellent customer service requires strong organizational skills and the ability to adapt to varying customer needs. Additionally, meeting lead conversion goals while collaborating closely with sales teams can add pressure, but it also offers valuable experience in relationship building and sales support. Many BDC Associates find that developing effective communication strategies and utilizing CRM tools helps them succeed in these fast-paced environments.

What is the difference between Bdc Associate vs Customer Service Representative?

AspectBdc AssociateCustomer Service Representative
CredentialsHigh school diploma, sales or customer service experienceHigh school diploma, customer service skills
Work EnvironmentDealerships, automotive salesCall centers, retail, service industries
Employer & IndustryAutomotive industry, dealershipsVarious industries including retail, telecom, banking
Search & Comparison IntentAutomotive sales support, lead generationCustomer support, client interaction

The main difference between a Bdc Associate and a Customer Service Representative lies in their industry focus and job functions. Bdc Associates primarily work in automotive dealerships, focusing on lead management and sales support, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and customer service experience, but their work environments and specific responsibilities differ significantly.

Is being a Bdc Associate a good job?

A Bdc Associate is responsible for handling customer inquiries, scheduling appointments, and supporting sales teams, often working in a dealership or automotive environment. The role typically requires strong communication skills, familiarity with CRM tools, and the ability to work in a fast-paced setting. Compensation varies by location and experience, and the job can offer opportunities for advancement within sales or customer service roles.

What is a Bdc Associate job description?

A Bdc Associate is responsible for handling customer inquiries, scheduling appointments, and managing communication between customers and the sales team. They often use customer relationship management (CRM) software and require strong communication and organizational skills to support dealership or sales operations.

What is a Bdc associate?

A BDC (Business Development Center) associate is responsible for managing customer inquiries, scheduling appointments, and supporting sales teams primarily through phone and email communication. They often use customer relationship management (CRM) software and require strong communication and organizational skills to generate leads and improve dealership sales performance.

What are the most commonly searched types of Bdc jobs in Houston, TX?

The most popular types of Bdc jobs in Houston, TX are:

What cities near Houston, TX are hiring for Bdc Associate jobs?

Cities near Houston, TX with the most Bdc Associate job openings:

Bdc Associate jobs near you

BDC Associate Fixed Ops - MOMENTUM VOLKSWAGEN

Sonic Automotive

Houston, TX

$16/hr

Full-time

Posted 7 days ago

Sonic Automotive rating

5.8

Company rating: 5.8 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

116th of 157 rated car dealerships

Job description

Company Description

At MOMENTUM VOLKSWAGEN, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Compensation: $16 / hr 

Job Description

Purpose:
The Service BDC Associate is responsible for generating sales appointments with customers that contact the dealership via the internet for service of new and/or pre-owned vehicles.  The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner.  This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest.  The service BDC associate will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs.

Duties and Responsibilities:

       Respond to internet inquiries with courtesy, accuracy and professionalism.

       Promptly and accurately enter all customer inquiry data into the CRM.

       Generate service appointments.

       Conduct phone surveys to assess customer preferences and quality of experience.

       Effectively utilize lead management tools.

       Compile all necessary reports, forms and other documentation on a timely basis.

     Perform cashier duties as requested. 

       Perform other job-related duties as assigned.

       Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers. Coordinator

Qualifications

Qualifications:

 

       Excellent verbal and written communication skills.

       Strong MS Office Suite computer skills.

       Ability to work independently and as part of a team in a fast-paced environment.

       Ability to work in call center environment.

       Strong organizational and time management skills.

       Ability to read and comprehend rules, regulations, policies and procedures.

Additional Information

It's time to make the most important move of your career.  From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

What Sonic Automotive employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Sonic Automotive logo

About Sonic Automotive

Sourced by ZipRecruiter

At a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

5,001 - 10,000 Employees

Headquarters location

Charlotte, NC, US

Year founded

1997

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