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Bdc Associate information

See California salary details

$28.6K

$55K

$90.8K

How much do bdc associate jobs pay per year?

As of Sep 5, 2026, the average yearly pay for bdc associate in California is $55,042.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $60,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BDC associate?

To thrive as a BDC Associate, you need strong communication skills, sales aptitude, and a solid understanding of customer relationship management, generally supported by a high school diploma or equivalent. Familiarity with CRM software, appointment scheduling systems, and basic office technology is typically required. Outstanding BDC Associates excel in problem-solving, active listening, and maintaining a positive, customer-focused attitude. These skills are vital for effectively engaging prospects, driving sales opportunities, and ensuring a seamless customer experience in a competitive automotive sales environment.

What are some typical challenges BDC associates face when handling inbound and outbound customer communications?

BDC Associates often juggle a high volume of calls, emails, and online inquiries, which can be challenging when trying to provide timely and personalized responses. Balancing efficiency with delivering excellent customer service requires strong organizational skills and the ability to adapt to varying customer needs. Additionally, meeting lead conversion goals while collaborating closely with sales teams can add pressure, but it also offers valuable experience in relationship building and sales support. Many BDC Associates find that developing effective communication strategies and utilizing CRM tools helps them succeed in these fast-paced environments.

What is the difference between Bdc Associate vs Customer Service Representative?

AspectBdc AssociateCustomer Service Representative
CredentialsHigh school diploma, sales or customer service experienceHigh school diploma, customer service skills
Work EnvironmentDealerships, automotive salesCall centers, retail, service industries
Employer & IndustryAutomotive industry, dealershipsVarious industries including retail, telecom, banking
Search & Comparison IntentAutomotive sales support, lead generationCustomer support, client interaction

The main difference between a Bdc Associate and a Customer Service Representative lies in their industry focus and job functions. Bdc Associates primarily work in automotive dealerships, focusing on lead management and sales support, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and customer service experience, but their work environments and specific responsibilities differ significantly.

Is being a Bdc Associate a good job?

A Bdc Associate is responsible for handling customer inquiries, scheduling appointments, and supporting sales teams, often working in a dealership or automotive environment. The role typically requires strong communication skills, familiarity with CRM tools, and the ability to work in a fast-paced setting. Compensation varies by location and experience, and the job can offer opportunities for advancement within sales or customer service roles.

What is a Bdc Associate job description?

A Bdc Associate is responsible for handling customer inquiries, scheduling appointments, and managing communication between customers and the sales team. They often use customer relationship management (CRM) software and require strong communication and organizational skills to support dealership or sales operations.

What is a Bdc associate?

A BDC (Business Development Center) associate is responsible for managing customer inquiries, scheduling appointments, and supporting sales teams primarily through phone and email communication. They often use customer relationship management (CRM) software and require strong communication and organizational skills to generate leads and improve dealership sales performance.

What are the most commonly searched types of Bdc jobs in California?

The most popular types of Bdc jobs in California are:

What cities in California are hiring for Bdc Associate jobs?

Cities in California with the most Bdc Associate job openings:

Bdc Associate jobs near you

Dealership Business Development Center Internet Manager - Seaside, California, United States

Victory Automotive Group

Seaside, CA • On-site

$103.50 - $126.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Victory Automotive Group rating

5.6

Company rating: 5.6 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

130th of 159 rated car dealerships

Job description

Victory Automotive Group Inc. has been recognized as one of the Top 25 ranked Privately Held Companies for 2023! Business Development Center and Internet Department

If you're ready to take the next step in your automotive career, consider this opportunity! As part of a Top 15 Dealership Group, Victory Toyota has the firepower and tools to ensure your success. And, looking across our nearly 50 dealerships, many of our most successful General Managers started their Management careers in the BDC & Internet Manager role.

Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Job Description

This position is responsible for managing all aspects of the Business Development Center and Internet Department including handling inbound and outbound customer communication via phone, text and Internet as well as providing a warm hand-off to customers once in-dealership.

eLead, CarWars and vAuto experience preferred. Toyota experience a plus.

This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.

Job Responsibilities for BDC/Internet Manager
  • Convert opportunities to customers
  • Work in concert with the Sales Manager to ensure vehicle merchandising is on point – photos, descriptions and pricing
  • Set Appointments
  • Confirm Appointments
  • Commit to a short-term and long-term internet lead follow-up process
  • Serve as first point of contact for all inbound sales callsManage Sales Associate CRM workplans and provide coaching
  • Act as the liaison between the Service Drive Coordinator and the Sales Department
  • Maintain awareness of current advertising and incentives

Are you nodding your head in agreement? Keep reading! It gets better.

  • Automotive BDC/Internet management experience
  • High school diploma or GED
  • Basic knowledge of CRM system, lead providers and website backend tools preferred
  • Highly Professional and dependable
  • Working knowledge of the automotive industry a plus
  • Strong organizational and time management skills
  • Strong computer and internet skills, including Microsoft Office suite
  • Dealership and Reynolds and Reynolds experience a plus
  • Outstanding communication skills
  • Professional appearance and work ethic
Lexus Monterey Peninsula provides an industry-leading pay plan including:
  • Annual salary potential up to $115,000
  • Lucrative weekly, monthly and annual bonus opportunities
  • Opportunity to earn one Saturday off per month
  • Set weekly schedule
  • Professional, fun and safe work environment
  • Health, Vision and Dental Insurance
  • 401K with Employer Match
  • Paid Time Off
  • Comprehensive Training Program by the current BDC & Internet Manager who is being promoted.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

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