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Bdc Associate Jobs in Brea, CA (NOW HIRING)

Cardinale Auto Group

BDC Associate Sales

Corona, CA · On-site

We're looking for an energetic, customer-focused Sales BDC Representative to join our team. If you enjoy helping people, communicating over the phone, and working in a fast-paced environment, we'd ...

Northridge Toyota

Sales BDC Coordinator

Los Angeles, CA · On-site

We are looking for an EXPERIENCED Automotive Sales BDC Associate to join our dynamic Business Development Center (BDC) team! If you thrive in a fast-paced environment, love engaging with people, and ...

Theodore Robins Ford

BDC

Costa Mesa, CA · On-site

$18 - $20/hr

High school diploma or equivalent; associate degree preferred * Previous experience in a customer service or BDC role is a plus * Excellent communication and interpersonal skills * Strong ...

Theodore Robins Ford

BDC

Costa Mesa, CA

$18 - $20/hr

High school diploma or equivalent; associate degree preferred * Previous experience in a customer service or BDC role is a plus * Excellent communication and interpersonal skills * Strong ...

Theodore Robins Ford

BDC

Costa Mesa, CA

$18 - $20/hr

High school diploma or equivalent; associate degree preferred * Previous experience in a customer service or BDC role is a plus * Excellent communication and interpersonal skills * Strong ...

All JobsBdc Associate JobsBdc Associate Jobs in Brea, CA

Bdc Associate information

See Brea, CA salary details

$30K

$57.8K

$95.3K

How much do bdc associate jobs pay per year?

As of Aug 15, 2026, the average yearly pay for bdc associate in Brea, CA is $57,772.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,100.00 and $63,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BDC associate?

To thrive as a BDC Associate, you need strong communication skills, sales aptitude, and a solid understanding of customer relationship management, generally supported by a high school diploma or equivalent. Familiarity with CRM software, appointment scheduling systems, and basic office technology is typically required. Outstanding BDC Associates excel in problem-solving, active listening, and maintaining a positive, customer-focused attitude. These skills are vital for effectively engaging prospects, driving sales opportunities, and ensuring a seamless customer experience in a competitive automotive sales environment.

What are some typical challenges BDC associates face when handling inbound and outbound customer communications?

BDC Associates often juggle a high volume of calls, emails, and online inquiries, which can be challenging when trying to provide timely and personalized responses. Balancing efficiency with delivering excellent customer service requires strong organizational skills and the ability to adapt to varying customer needs. Additionally, meeting lead conversion goals while collaborating closely with sales teams can add pressure, but it also offers valuable experience in relationship building and sales support. Many BDC Associates find that developing effective communication strategies and utilizing CRM tools helps them succeed in these fast-paced environments.

What is the difference between Bdc Associate vs Customer Service Representative?

AspectBdc AssociateCustomer Service Representative
CredentialsHigh school diploma, sales or customer service experienceHigh school diploma, customer service skills
Work EnvironmentDealerships, automotive salesCall centers, retail, service industries
Employer & IndustryAutomotive industry, dealershipsVarious industries including retail, telecom, banking
Search & Comparison IntentAutomotive sales support, lead generationCustomer support, client interaction

The main difference between a Bdc Associate and a Customer Service Representative lies in their industry focus and job functions. Bdc Associates primarily work in automotive dealerships, focusing on lead management and sales support, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and customer service experience, but their work environments and specific responsibilities differ significantly.

What cities near Brea, CA are hiring for Bdc Associate jobs?

Cities near Brea, CA with the most Bdc Associate job openings:

Bdc Associate jobs near you

BDC Associate Sales

CardinaleWay Volkswagen - Corona

Corona, CA

Full-time

Medical, Dental, Vision, Retirement

Posted 11 days ago

Job description


CardinaleWay VW is a growing automotive dealership committed to delivering an exceptional customer experience. We're looking for an energetic, customer-focused Sales BDC Representative to join our team. If you enjoy helping people, communicating over the phone, and working in a fast-paced environment, we'd love to hear from you.


Job Summary

The Sales BDC Representative is responsible for responding to internet leads, inbound calls, and customer inquiries while scheduling appointments for the sales team. This position plays a key role in driving dealership traffic and maintaining excellent customer relationships.


Responsibilities
  • Respond promptly to internet leads, phone calls, text messages, and emails.
  • Schedule sales appointments for prospective customers.
  • Follow up with unsold prospects using CRM tools.
  • Confirm upcoming appointments and conduct follow-up after visits.
  • Build rapport with customers and identify their vehicle needs.
  • Maintain accurate customer records and notes in the CRM system.
  • Meet daily, weekly, and monthly appointment and sales goals.
  • Work closely with the sales team to ensure a seamless customer experience.
  • Maintain knowledge of dealership inventory, promotions, and financing options.

Qualifications
  • High school diploma or equivalent.
  • Previous customer service, call center, or sales experience preferred.
  • Automotive dealership or BDC experience is a plus.
  • Strong communication and interpersonal skills.
  • Excellent phone etiquette and professional demeanor.
  • Basic computer proficiency and CRM experience preferred.
  • Ability to multitask in a fast-paced environment.
  • Positive attitude with a strong work ethic.

Compensation & Benefits
  • Competitive hourly pay plus performance bonuses.
  • Medical, dental, and vision insurance.
  • 401(k)
  • Employee vehicle purchase program.
  • Paid training and opportunities for career advancement.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.