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Bdc Associate Jobs in Brea, CA (NOW HIRING)

We're looking for an energetic, customer-focused Sales BDC Representative to join our team. If you enjoy helping people, communicating over the phone, and working in a fast-paced environment, we'd ...

We are looking for an EXPERIENCED Automotive Sales BDC Associate to join our dynamic Business Development Center (BDC) team! If you thrive in a fast-paced environment, love engaging with people, and ...

BDC

Costa Mesa, CA · On-site

$18 - $20/hr

High school diploma or equivalent; associate degree preferred * Previous experience in a customer service or BDC role is a plus * Excellent communication and interpersonal skills * Strong ...

BDC

Costa Mesa, CA · On-site

$18 - $20/hr

High school diploma or equivalent; associate degree preferred * Previous experience in a customer service or BDC role is a plus * Excellent communication and interpersonal skills * Strong ...

BDC

Costa Mesa, CA · On-site

$18 - $20/hr

High school diploma or equivalent; associate degree preferred * Previous experience in a customer service or BDC role is a plus * Excellent communication and interpersonal skills * Strong ...

SAP Business Data Cloud (BDC) Consultant

Irvine, CA · On-site

$71.75 - $93.50/hr

... BDC). You will serve as a trusted advisor to clients, helping them design, implement, and ... Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must ...

IT Project Manager III

Rosemead, CA · On-site

$72 - $77/hr

... BDC, Snowflake, SAP BTP, SAP Analytics Cloud, SAS, or equivalent data platforms. * Associate Degree in applicable profession, business, or technical discipline or an equivalent combination of ...

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Bdc Associate information

See Brea, CA salary details

$30K

$57.8K

$95.3K

How much do bdc associate jobs pay per year?

As of Sep 5, 2026, the average yearly pay for bdc associate in Brea, CA is $57,772.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,100.00 and $63,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BDC associate?

To thrive as a BDC Associate, you need strong communication skills, sales aptitude, and a solid understanding of customer relationship management, generally supported by a high school diploma or equivalent. Familiarity with CRM software, appointment scheduling systems, and basic office technology is typically required. Outstanding BDC Associates excel in problem-solving, active listening, and maintaining a positive, customer-focused attitude. These skills are vital for effectively engaging prospects, driving sales opportunities, and ensuring a seamless customer experience in a competitive automotive sales environment.

What are some typical challenges BDC associates face when handling inbound and outbound customer communications?

BDC Associates often juggle a high volume of calls, emails, and online inquiries, which can be challenging when trying to provide timely and personalized responses. Balancing efficiency with delivering excellent customer service requires strong organizational skills and the ability to adapt to varying customer needs. Additionally, meeting lead conversion goals while collaborating closely with sales teams can add pressure, but it also offers valuable experience in relationship building and sales support. Many BDC Associates find that developing effective communication strategies and utilizing CRM tools helps them succeed in these fast-paced environments.

What is the difference between Bdc Associate vs Customer Service Representative?

AspectBdc AssociateCustomer Service Representative
CredentialsHigh school diploma, sales or customer service experienceHigh school diploma, customer service skills
Work EnvironmentDealerships, automotive salesCall centers, retail, service industries
Employer & IndustryAutomotive industry, dealershipsVarious industries including retail, telecom, banking
Search & Comparison IntentAutomotive sales support, lead generationCustomer support, client interaction

The main difference between a Bdc Associate and a Customer Service Representative lies in their industry focus and job functions. Bdc Associates primarily work in automotive dealerships, focusing on lead management and sales support, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and customer service experience, but their work environments and specific responsibilities differ significantly.

Is being a Bdc Associate a good job?

A Bdc Associate is responsible for handling customer inquiries, scheduling appointments, and supporting sales teams, often working in a dealership or automotive environment. The role typically requires strong communication skills, familiarity with CRM tools, and the ability to work in a fast-paced setting. Compensation varies by location and experience, and the job can offer opportunities for advancement within sales or customer service roles.

What is a Bdc Associate job description?

A Bdc Associate is responsible for handling customer inquiries, scheduling appointments, and managing communication between customers and the sales team. They often use customer relationship management (CRM) software and require strong communication and organizational skills to support dealership or sales operations.

What is a Bdc associate?

A BDC (Business Development Center) associate is responsible for managing customer inquiries, scheduling appointments, and supporting sales teams primarily through phone and email communication. They often use customer relationship management (CRM) software and require strong communication and organizational skills to generate leads and improve dealership sales performance.

What cities near Brea, CA are hiring for Bdc Associate jobs?

Cities near Brea, CA with the most Bdc Associate job openings:

Full-time

Medical, Dental, Vision, Retirement

Re-posted 3 days ago


Job description


CardinaleWay VW is a growing automotive dealership committed to delivering an exceptional customer experience. We're looking for an energetic, customer-focused Sales BDC Representative to join our team. If you enjoy helping people, communicating over the phone, and working in a fast-paced environment, we'd love to hear from you.


Job Summary

The Sales BDC Representative is responsible for responding to internet leads, inbound calls, and customer inquiries while scheduling appointments for the sales team. This position plays a key role in driving dealership traffic and maintaining excellent customer relationships.


Responsibilities
  • Respond promptly to internet leads, phone calls, text messages, and emails.
  • Schedule sales appointments for prospective customers.
  • Follow up with unsold prospects using CRM tools.
  • Confirm upcoming appointments and conduct follow-up after visits.
  • Build rapport with customers and identify their vehicle needs.
  • Maintain accurate customer records and notes in the CRM system.
  • Meet daily, weekly, and monthly appointment and sales goals.
  • Work closely with the sales team to ensure a seamless customer experience.
  • Maintain knowledge of dealership inventory, promotions, and financing options.

Qualifications
  • High school diploma or equivalent.
  • Previous customer service, call center, or sales experience preferred.
  • Automotive dealership or BDC experience is a plus.
  • Strong communication and interpersonal skills.
  • Excellent phone etiquette and professional demeanor.
  • Basic computer proficiency and CRM experience preferred.
  • Ability to multitask in a fast-paced environment.
  • Positive attitude with a strong work ethic.

Compensation & Benefits
  • Competitive hourly pay plus performance bonuses.
  • Medical, dental, and vision insurance.
  • 401(k)
  • Employee vehicle purchase program.
  • Paid training and opportunities for career advancement.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.