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Dane Street, LLC

Clinical Group Health Trainer

Provide backup support to GH Auditor in performing client collaboration audits (e.g., BCBSMN monthly, HCSC quarterly and annual). * Update and maintain severity and client-change trackers. * Create ...

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Which companies are hiring in MN?

Many companies in Minnesota are hiring for various roles, including healthcare, manufacturing, technology, and retail sectors. Job seekers can explore opportunities through online job boards, company career pages, and local employment agencies to find current openings that match their skills and experience.

What is the difference between Bcbsmn vs Bcbsmn?

AspectBcbsmnRelated Job Title
CertificationsBCBSMN certification, health insurance licensesHealth Insurance Agent
Work EnvironmentOffice-based, insurance company settingInsurance Sales Representative
Industry UsagePrimarily in health insurance providersHealth Insurance Agent

Both Bcbsmn and Health Insurance Agent roles involve working within the health insurance industry, often requiring similar certifications and licenses. However, Bcbsmn typically refers to specific roles within Blue Cross Blue Shield of Minnesota, focusing on administrative or specialized insurance functions, while Health Insurance Agents may work for various providers, focusing on sales and client service. Understanding these distinctions helps clarify career paths and job expectations in the health insurance sector.

What are the key skills and qualifications needed to thrive as a Blue Cross and Blue Shield of Minnesota (BCBSMN) employee, and why are they important?

To thrive at Blue Cross and Blue Shield of Minnesota, you generally need a background in healthcare administration, business, or IT, often supported by relevant degrees or healthcare certifications. Familiarity with health insurance platforms, claims processing systems, and data analytics tools is typically required. Strong communication, problem-solving, and customer service skills set top employees apart in this environment. These competencies are crucial for delivering efficient, accurate support and ensuring positive member experiences within the complex healthcare insurance industry.

What are some common challenges faced by employees working at BCBSMN and how can they be addressed?

Employees at Blue Cross and Blue Shield of Minnesota (BCBSMN) often navigate a fast-paced healthcare environment that requires adapting to regulatory changes and evolving member needs. Common challenges include managing complex healthcare claims, staying updated on compliance requirements, and effectively collaborating across multifunctional teams. BCBSMN provides robust onboarding and ongoing training, as well as access to internal resources and support networks, to help employees succeed. Open communication with team leads and leveraging mentorship opportunities can also help address these challenges.

How much does the CEO of Blue Cross Blue Shield Minnesota make?

The CEO of Blue Cross Blue Shield Minnesota typically earns a salary in the range of $500,000 to $1 million annually, depending on the company's size and performance. Executive compensation often includes base salary, bonuses, and benefits, and is publicly disclosed in annual reports for nonprofit health insurers.

How much PTO does Blue Cross Blue Shield give?

For BCBSMN employees, Blue Cross Blue Shield typically offers paid time off (PTO) that varies based on tenure and position, often starting at around 10-15 days annually and increasing with years of service. PTO policies are part of the company's benefits package and may include vacation, personal days, and holidays, with some roles offering additional leave options. Employees should review their specific employment agreement or consult HR for precise PTO details.

What is BCBSMN?

BCBSMN stands for Blue Cross and Blue Shield of Minnesota. It is a health insurance company that provides a wide variety of health plans and coverage options to individuals, families, and employers in Minnesota. As part of the Blue Cross Blue Shield Association, BCBSMN offers access to a large network of healthcare providers and resources, focusing on improving health outcomes and making healthcare more affordable. The organization also offers wellness programs, preventive care, and support for managing chronic conditions.

Does Blue Cross Blue Shield pay well?

Blue Cross Blue Shield employees, including those in roles like Bcbsmn, typically earn competitive salaries that vary based on position, experience, and location. Entry-level positions often start at industry-standard wages, with opportunities for raises and benefits such as health insurance and retirement plans.
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What states have the most Bcbsmn jobs? States with the most job openings for Bcbsmn jobs include:
What job categories do people searching Bcbsmn jobs look for? The top searched job categories for Bcbsmn jobs are:
Bcbsmn jobs near you
Infographic showing various Bcbsmn job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 82% Physical, and 18% Hybrid job distribution.
Member Service Agent

Member Service Agent

Blue Cross Blue Shield of Minnesota

Saint Paul, MN • On-site

$60K - $70K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Blue Cross Blue Shield Of Minnesota rating

5.3

Company rating: 5.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

266th of 277 rated insurance

Job description

Job Title

Join Blue Cross and Blue Shield of Minnesota

The Impact You Will Have

This position is responsible for supporting the Direct Sales Channel by executing and applying retention strategies and working directly with members to provide health plan guidance and navigation. This role supports the sales team and Book of Business, growth goals with administrative duties and is focused on Member satisfaction metrics.

Your Responsibilities
  • Lead, implement and coordinate the retention strategy, including communications and events, by collaborating with stakeholders such as Sales, Marketing and CX
  • Meet retention, strategy and business planning goals as assigned by management
  • Function as Brand Ambassador with members and non-members
  • Answer questions and provide guidance for current members with service-related inquiries.
  • Resolve inquiries with internal partners and communicate directly with members to ensure timely resolution and member satisfaction
  • Assist with the application process for current members switching plans by completing suitability conversations, answering questions, supplying relevant marketing materials and completing enrollments
  • Answer and follow up on incoming sales calls, emails and mail from prospective members generated by marketing and retention campaigns and set sales appointments
  • Gather data measuring the attendance, satisfaction and impact of daily guest interactions and special events, including administration of surveys.
  • Perform administrative related activities including data entry, lead disbursement, reporting, managing supplies and marketing materials.
  • Develop and deliver presentation materials for internal and external audiences in in-person and virtual settings
  • Maintain detailed records, documentation for all customer interactions in CRM tool
  • Remain compliant with all Federal, State and CMS regulations and laws. Additionally, comply with all BCBSMN compliance guidance.
  • Remain knowledgeable of industry and competitor trends, marketing materials, advertising campaigns to effectively develop and execute retention strategy and to make recommendations to improve effectiveness of the department.
  • Perform other duties as assigned.
Required Skills and Experience
  • 2+ years' related experience or bachelor's degree. All relevant experience including work, education, transferable skills, and military experience will be considered.
  • Acquire and maintain a valid MN Resident Producer License in the lines of Life & Health/Accident in good standing within 60 days of employment
  • Excellent relationship building and interpersonal skills and works well on a team
  • Demonstrated effective communication skills and attention to detail.
  • Ability to organize, prioritize and follow through on retention strategies, member interactions and sales support activities
  • Travel as needed.
  • High school diploma (or equivalency) and legal authorization to work in the U.S.
Preferred Skills and Experience
  • Understanding of health care industry or health insurance
  • Experience working with seniors.
  • Experience with Salesforce platform or CRM tool
  • Familiarity with Medicare
Role Designation

Hybrid

Anchored in Connection

Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week – most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships, creativity, and alignment. The rest of the week you are empowered to work remote.

Compensation and Benefits

$60,000.00 - $70,000.00 Annual + Commission

Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job.

We offer a comprehensive benefits package which may include:

  • Medical, dental, and vision insurance
  • Life insurance
  • 401k
  • Paid Time Off (PTO)
  • Volunteer Paid Time Off (VPTO)
  • And more

To discover more about what we have to offer, please review our benefits page.

Equal Employment Opportunity Statement

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic.

Individuals with a disability who need a reasonable accommodation in order to apply, please contact us at: talent.acquisition@bluecrossmn.com.

Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.

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