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Banquet Manager Jobs in Springfield, MA (NOW HIRING)

WEDGEWOOD WEDDINGS

Wedding Banquet Captain

Spencer, MA · On-site

$26 - $30/hr

Join our team as a Banquet Captain at Wedgewood Weddings & Events! This role isn't just about ... Oversee event setups, coordinate with vendors, direct event staff, manage timelines, and ensure ...

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All JobsBanquet JobsBanquet Manager JobsBanquet Manager Jobs in Springfield, MA

Banquet Manager information

See Springfield, MA salary details

$23.9K

$56.7K

$81.2K

How much do banquet manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for banquet manager in Springfield, MA is $56,726.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $67,800.00 per year, depending on experience, location, and employer.

What is a banquet manager?

A banquet manager works in hospitality or food service management, ensuring that all the terms of the sales contract are met. Many of their duties are done in coordination with the chef and the banquet sales director. These responsibilities can include finding or inspecting a space, preparing for events, and cleaning up. Before the event, banquet managers will review the number of guests to determine the how many wait staff are needed. Additional responsibilities may include evaluating the menu, scheduling the courses, managing employees, coordinating with clients, and maintaining the budget.

What are the key skills and qualifications needed to thrive as a banquet manager, and why are they important?

To thrive as a Banquet Manager, you need strong organizational skills, experience in event planning or hospitality, and often a degree in hospitality management or a related field. Familiarity with event management software, point-of-sale systems, and food safety certifications is typically required. Exceptional leadership, communication, and problem-solving abilities help you coordinate teams and exceed client expectations. These skills ensure seamless event execution, customer satisfaction, and operational efficiency in a fast-paced environment.

What are common challenges faced by a banquet manager during large-scale events, and how can they be effectively managed?

A Banquet Manager often faces challenges like last-minute changes to guest counts, special dietary requests, and coordinating multiple teams (kitchen, service, and setup) simultaneously. Effective communication, detailed planning, and adaptability are key to managing these challenges. Banquet Managers frequently conduct pre-event briefings, maintain clear checklists, and stay in close contact with vendors and staff to ensure smooth execution. By anticipating potential issues and fostering a collaborative environment, they can deliver successful events even under pressure.

What is the difference between Banquet Manager vs Catering Supervisor?

AspectBanquet ManagerCatering Supervisor
CredentialsExperience in hospitality, management skillsHospitality experience, sometimes certifications in food service
Work EnvironmentHotels, event venues, resorts during eventsCatering companies, event sites, often on-site at client locations
Employer & IndustryHotels, resorts, banquet hallsCatering firms, event planning companies
Common Search & ComparisonYesYes

While both roles involve managing events and coordinating staff, a Banquet Manager oversees the entire banquet operation within a venue, focusing on event execution and staff management. A Catering Supervisor typically manages catering services, often at multiple locations, and handles food service logistics. Both roles require hospitality experience, but the Banquet Manager is more venue-focused, whereas the Catering Supervisor is more client and location flexible.

How much do banquet managers make in the US?

Banquet managers in the US typically earn a median annual salary of around $50,000 to $60,000, with experienced managers or those in high-end venues earning higher. Salaries can vary based on location, size of the establishment, and level of experience, and the role often requires strong organizational and leadership skills.

Is a banquet manager a stressful job?

A banquet manager's job can be stressful due to the need to coordinate multiple events, manage staff, and ensure customer satisfaction within tight deadlines. The role often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially during large or complex events.
More about Banquet Manager jobs

What are the most commonly searched types of Banquet jobs in Springfield, MA?

The most popular types of Banquet jobs in Springfield, MA are:

What job categories do people searching Banquet Manager jobs in Springfield, MA look for?

The top searched job categories for Banquet Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Banquet Manager jobs?

Cities near Springfield, MA with the most Banquet Manager job openings:

Banquet Manager jobs near you
Infographic showing various Banquet Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $56,726 per year, or $27.3 per hour.

banquet server (part-time)

Sturbridge Host Hotel + Conference Center

Sturbridge, MA • On-site

$15 - $18.75/hr

Part-time

Re-posted 16 days ago

Job description

Company Description

The Sturbridge Host Hotel + Conference Center is centrally located in Sturbridge Massachusetts on beautiful Cedar Lake.  We offer 232 guest rooms, with 24 mini suites, 5 suites, along with 35,000 square feet of flexible meeting space. Our guests also have access  on property dining options.  We also offer a variety of catering options for our events and functions, all produced by our dynamic kitchen team.

While this may sound impressive, what is even more impressive is our team of dedicated individuals working together to make our business a success.  At the beginning of 2020 we welcomed a new owner.  Seeing all the potential our property has to offer, renovations began.  We are upgrading our facility, modernizing our technology and working on new opportunities for our team and potential team members.  

Our team is comprised of dedicated, welcoming and personable individuals all working hard to write our new chapter in our success.  To join our team, you'll have a great personality, be welcoming, ensuring hospitality is number one not only for our guests but for your fellow team members.  You will also be able to provide some of the details below, to help you in the role.

Job Description

To successfully set and prepare the banquet floor for meetings and functions as specified by event contracts, resumes, and supervisors in a congenial, friendly, helpful, and efficient manner.  Below are our requirements for our banquet team.

  • Arrive on duty on time with proper attire and prepared for the shift
  • Participate in maintaining a clean and well-kept working environment
  • Serve and clear  plated banquet events (tray service)
  • Serve and clear  buffet banquet events
  • Serve and clear  reception banquet events
  • Serve and clear  coffee services
  • Conduct yourself in an orderly and respectful manner at all times,
  • Assist in facilitating all guest requests promptly
  • Be hospitable, friendly, welcoming, and converse with guests
  • Set tables & events according to Sturbridge Host Hotel standards or as directed by Leadership
  • Complete opening and closing duties as assigned
  • Be aware of all  hotel amenities & outlets
  • Maintain good eye contact and personal service when interacting with all guests
  • To be knowledgeable of the menu, dietaries, wine & beverages before service begins
  • Conduct yourself within all policies set forth by the department and the Hotel
  • To have knowledge of all tasks and the methods of service of all banquet setups
  • Understand and carry out the servicing of all banquet event orders
  • Ensure all allergies are safely catered for with an alternative that meets guest needs
  • Adhere to ALL Safe Standards, ensuring all hygiene and prevention measures are being met
  • Adhere to alcohol handling procedures and policies ensuring responsible alcohol service
  • Will work weekends, holidays, and shift work as scheduled
  • Any other tasks as assigned
Qualifications
  • Teamwork approach to all duties and helpful attitude with co-workers
  • Ability to understand, read, write, and speak in English.
  • Ability to follow instructions from team leader, including the ability to abide by event agreements.
  • Good interpersonal communication skills.
  • Knowledge of proper food handling, food storage, and sanitation procedures
  • Proper food handling, alcohol, or equivalent certifications or ability to obtain upon hire.
  • Ability to obtain TiPS! or ServSafe Alcohol Certification

PHYSICAL REQUIREMENTS TO PERFORM JOB:

  • Must be able to understand normal conversation and accurately communicate information.
  • Ability to stand and walk on paved, unpaved, uneven and sometimes slippery surfaces for extended periods of time.
  • Ability to climb stairs occasionally.
  • Ability to stoop, kneel, crouch, twist, turn, push, pull, and reach down, forward and overhead repetitively; Balance and carry trays, plates, and tubs.
  • Ability to lift and carry up to 40 pounds repetitively.
  • Must be able to use general cleaning supplies; Grasp, lift, push, pull and use cleaning equipment.
  • Work in hot areas of kitchen (around dishwasher, ovens, cooking equipment) and cold areas (walk in refrigerators and freezers).
Additional Information

A few additional requirements to be successful.

All of our team members are expected to treat our guests and coworkers equally, the following applies as well.

  • Maintains a professional image, including appearance, verbiage, and body language, at all times
  • Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact
  • Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction
  • Fosters teamwork by offering assistance to others, as needed
  • Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department
  • Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures

All your information will be kept confidential according to EEO guidelines.

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