- Schedule: Full-time, on-site, 5 days per week
- Location: Aventura, FL
- Will start off contract potential to be converted to permanent
Job Summary
The Banking Operations Specialist / Wire Specialist is responsible for processing, verifying, and monitoring domestic and international wire transfers within banking operations. This role ensures compliance with internal policies, regulatory requirements, and industry best practices while maintaining a high level of accuracy, efficiency, and customer service.
Key Responsibilities
Wire Processing & Verification
- Process and review domestic and international wire transfers through SWIFT, Fedwire, and internal payment systems.
- Verify transaction details for accuracy, including beneficiary information, amounts, account information, and currency conversions.
- Monitor real-time wire queues for pending transactions and prioritize based on urgency and transaction value.
- Resolve processing exceptions and ensure timely execution of wire transfers.
- Perform final review and release of wire transfers through internal systems.
- Escalate discrepancies, suspicious activity, and potential fraudulent transactions to the appropriate departments.
- Process incoming and outgoing wire transfers.
- Process USD and foreign exchange (FX) wire transfers.
- Investigate wire processing issues and exceptions.
- Process and review SWIFT messages.
- Process General Ledger transactions related to wire activity.
- Maintain accurate filing and documentation.
Compliance & Risk Management
- Ensure all wire transfers comply with AML (Anti-Money Laundering), BSA (Bank Secrecy Act), OFAC, and applicable regulatory requirements.
- Conduct due diligence on wire instructions to identify potential fraud, errors, or suspicious activity.
- Work closely with Compliance and Risk teams to address flagged transactions and obtain required documentation.
- Follow established policies, procedures, and internal controls for wire processing.
Client Support & Communication
- Provide high-touch support to clients, relationship managers, and internal stakeholders regarding wire transfer inquiries.
- Troubleshoot wire transfer issues and provide timely status updates.
- Communicate effectively with customers and internal teams regarding transaction requirements and processing timelines.
- Assist with educating internal teams on wire policies, procedures, and best practices.
Reconciliation & Reporting
- Perform daily reconciliation of wire transactions and investigate discrepancies.
- Maintain accurate records of wire activity.
- Prepare and maintain reports for management, compliance, and audit purposes.
- Assist with month-end and year-end reporting related to wire transactions.
- Ensure all required documentation is complete and properly maintained.
Operational Efficiency & Process Improvement
- Identify opportunities to improve wire processing efficiency, accuracy, and automation.
- Participate in system upgrades, testing, and implementation of system enhancements.
- Stay current with industry trends, regulatory changes, and best practices related to wire transfers.
- Assist with improving procedures and workflows within the wire operations function.
Qualifications & Skills
Education & Experience
- Bachelor's degree in Finance, Business Administration, Accounting, or a related field preferred.
- Minimum of 2 years of wire operations experience within a bank or financial institution preferred.
- Prior experience with wire verification and release within a wire room is required.
- Banking experience, wire transfer processing, and General Ledger experience are highly preferred.
- Candidates with strong banking operations experience who are willing to learn wire processing may also be considered.
Technical Skills
- Proficiency with SWIFT, Fedwire, CHIPS, and other wire transfer systems.
- Familiarity with core banking systems and treasury platforms.
- Knowledge of AML, OFAC, BSA, and regulatory compliance requirements related to wire processing.
- Experience with banking and wire processing platforms is preferred.
- Intermediate computer skills, including word processing, spreadsheets, data entry, and account-opening software.
- Experience with banking systems such as AS400, wire processing platforms, treasury systems, and other core banking applications is a plus.