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Banking Assistant Jobs in Springfield, MA (NOW HIRING)

Robert Half

Banking Assistant

Ludlow, MA · On-site

$18 - $19/hr

The Banking Assistant will support branch operations, assist customers with routine banking needs, and help ensure compliance with internal procedures and banking regulations. Key Responsibilities:

aweeks@countrybank.com

Banking Center Specialist

Ware, MA · On-site

$22 - $29/hr

Offers Country Bank solutions and educates customers on products, promotions and digital services to assist the customer in reaching their financial goals. Meets all defined growth and sales goals ...

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All JobsBanking JobsBanking Assistant JobsBanking Assistant Jobs in Springfield, MA

Banking Assistant information

See Springfield, MA salary details

$14

$19

$23

How much do banking assistant jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for banking assistant in Springfield, MA is $19.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $21.78 per hour, depending on experience, location, and employer.

What is a banking assistant?

Banking Assistants are entry-level professionals who support the daily operations of banks and financial institutions. Their responsibilities typically include assisting customers with account inquiries, processing transactions, and handling administrative tasks such as data entry and filing documents. They play a key role in maintaining efficient branch operations and providing excellent customer service. Banking Assistants may also help with opening new accounts, updating customer information, and guiding clients to appropriate banking services.

What are the key skills and qualifications needed to thrive as a banking assistant, and why are they important?

To thrive as a Banking Assistant, you need strong numerical ability, attention to detail, and a foundational understanding of banking procedures, often supported by a high school diploma or equivalent. Familiarity with banking software, spreadsheets, and customer relationship management (CRM) systems is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient transaction processing, regulatory compliance, and a positive customer experience, which are critical in the banking sector.

What are some common challenges banking assistants face when managing high customer volumes, and how can they effectively handle them?

Banking Assistants often encounter periods of high customer traffic, which can be challenging when trying to maintain accuracy and provide excellent service. Effective time management, familiarity with banking systems, and clear communication are essential to handle these situations smoothly. Many successful Banking Assistants prioritize tasks, utilize digital tools to streamline routine processes, and remain calm under pressure. Seeking support from colleagues and staying updated on bank policies can also help manage demanding workloads while ensuring customers receive prompt assistance.

What is the difference between Banking Assistant vs Bank Teller?

AspectBanking AssistantBank Teller
CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent; often no formal certifications needed
Work EnvironmentOffice setting, assisting with administrative tasks, customer support, and account managementBranch environment, handling cash transactions and customer inquiries
Employer & Industry UsageBanking institutions, financial servicesRetail banking branches, financial institutions
Common Search & ComparisonOften compared for administrative and customer service roles in bankingFrequently compared as front-line customer service role in banks

The main difference between a Banking Assistant and a Bank Teller lies in their responsibilities and work environment. Banking Assistants typically handle administrative tasks and customer support in an office setting, while Bank Tellers work directly with customers at branch counters, focusing on cash transactions. Both roles are essential in banking, but they serve different functions within the financial industry.

What are the most commonly searched types of Banking jobs in Springfield, MA? The most popular types of Banking jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Banking Assistant jobs? Cities near Springfield, MA with the most Banking Assistant job openings:
Banking Assistant jobs near you
Infographic showing various Banking Assistant job openings in Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 2% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,016 per year, or $19.7 per hour.

Banking Assistant

Robert Half

Ludlow, MA • On-site

$18 - $19/hr

Temporary

Posted 11 days ago

Job description

Job Description:

Our client is seeking a detail-oriented and customer-focused Banking Assistant with prior teller experience to join their team. This role is ideal for someone who understands daily banking operations, delivers excellent member or customer service, and can handle financial transactions with accuracy and professionalism.

The Banking Assistant will support branch operations, assist customers with routine banking needs, and help ensure compliance with internal procedures and banking regulations.


Key Responsibilities:

  • Process routine banking transactions including deposits, withdrawals, transfers, and payments
  • Provide excellent customer service and respond to account-related inquiries
  • Balance cash drawer and maintain accurate transaction records
  • Assist with opening and servicing customer accounts
  • Support branch staff with administrative and operational tasks
  • Identify customer needs and refer appropriate banking products or services
  • Ensure compliance with banking policies, procedures, and security standards
  • Resolve customer concerns in a professional and timely manner

Qualifications:

  • Previous experience as a Bank Teller or in a similar banking role required
  • Strong cash handling and balancing experience
  • Knowledge of banking procedures, regulations, and customer service best practices
  • Excellent communication and interpersonal skills
  • High attention to detail and accuracy
  • Proficient with banking systems and basic computer applications
  • Ability to work in a fast-paced environment and manage multiple priorities


  • Experience supporting branch or retail banking operations
  • Prior experience opening new accounts or cross-selling banking products
  • Bilingual skills are a plus


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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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