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Banking Assistant Jobs in Springfield, MA (NOW HIRING)

Berkshire Bank

Universal Banker

Ludlow, MA · On-site

$20 - $27.13/hr

Educate and assist clients with digital banking services and recommend convenient banking options. * Handle complex customer issues, explain bank policies and procedures, and resolve service concerns.

Berkshire Bank

Universal Banker

Springfield, MA · On-site

$20 - $27.13/hr

Educate and assist clients with digital banking services and recommend convenient banking options. * Handle complex customer issues, explain bank policies and procedures, and resolve service concerns.

Berkshire Bank

Universal Banker

Springfield, MA · On-site

$20 - $27.13/hr

Educate and assist clients with digital banking services and recommend convenient banking options. * Handle complex customer issues, explain bank policies and procedures, and resolve service concerns.

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Showing results 21-40

All JobsBanking JobsBanking Assistant JobsBanking Assistant Jobs in Springfield, MA

Banking Assistant information

See Springfield, MA salary details

$14

$19

$23

How much do banking assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for banking assistant in Springfield, MA is $19.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $21.78 per hour, depending on experience, location, and employer.

What is a banking assistant?

Banking Assistants are entry-level professionals who support the daily operations of banks and financial institutions. Their responsibilities typically include assisting customers with account inquiries, processing transactions, and handling administrative tasks such as data entry and filing documents. They play a key role in maintaining efficient branch operations and providing excellent customer service. Banking Assistants may also help with opening new accounts, updating customer information, and guiding clients to appropriate banking services.

What are the key skills and qualifications needed to thrive as a banking assistant, and why are they important?

To thrive as a Banking Assistant, you need strong numerical ability, attention to detail, and a foundational understanding of banking procedures, often supported by a high school diploma or equivalent. Familiarity with banking software, spreadsheets, and customer relationship management (CRM) systems is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient transaction processing, regulatory compliance, and a positive customer experience, which are critical in the banking sector.

What are some common challenges banking assistants face when managing high customer volumes, and how can they effectively handle them?

Banking Assistants often encounter periods of high customer traffic, which can be challenging when trying to maintain accuracy and provide excellent service. Effective time management, familiarity with banking systems, and clear communication are essential to handle these situations smoothly. Many successful Banking Assistants prioritize tasks, utilize digital tools to streamline routine processes, and remain calm under pressure. Seeking support from colleagues and staying updated on bank policies can also help manage demanding workloads while ensuring customers receive prompt assistance.

What is the difference between Banking Assistant vs Bank Teller?

AspectBanking AssistantBank Teller
CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent; often no formal certifications needed
Work EnvironmentOffice setting, assisting with administrative tasks, customer support, and account managementBranch environment, handling cash transactions and customer inquiries
Employer & Industry UsageBanking institutions, financial servicesRetail banking branches, financial institutions
Common Search & ComparisonOften compared for administrative and customer service roles in bankingFrequently compared as front-line customer service role in banks

The main difference between a Banking Assistant and a Bank Teller lies in their responsibilities and work environment. Banking Assistants typically handle administrative tasks and customer support in an office setting, while Bank Tellers work directly with customers at branch counters, focusing on cash transactions. Both roles are essential in banking, but they serve different functions within the financial industry.

What are the most commonly searched types of Banking jobs in Springfield, MA?

The most popular types of Banking jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Banking Assistant jobs?

Cities near Springfield, MA with the most Banking Assistant job openings:

Banking Assistant jobs near you
Infographic showing various Banking Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,946 per year, or $19.7 per hour.

101-13 Direct Support Professional

Venture Community Services Inc

Spencer, MA • On-site

$17.50 - $19/hr

Full-time, Part-time

Medical, Dental, Vision, Life, PTO

Re-posted 13 days ago

Venture Community Services rating

5.9

Company rating: 5.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Description

Venture Community Services provides support to individuals facing diverse challenges through a compassionate and dedicated workforce using innovative practices that encourage independence, empowerment, and opportunity.


The opportunity to enhance the lives of individuals with disabilities has untold rewards. At Venture, we are committed to empowering our employees through ongoing education and innovative training opportunities that cultivate talents. Venture Community Services offers an excellent benefits package, values work-life balance and promotes a culture of inclusion and equity where employees' opinions matter.


Direct Support Professional - Sign on Bonus! Paid Training!


Schedule: Sun 8a-3p, Sat 9a-2p

Full-time: 12 Hours

Pay rate: $17.50 - 19.00 per hour - Paid training provided by Venture!

Sign on Bonus: $1000 for Full and $500 for Part Time Employees


The Direct Support Professional (DSP) is responsible for advocating and supporting adults 22 and over with intellectual and developmental disabilities by empowering them to be as active in their lives as they can. Their support needs include, but are not limited to, household maintenance, meal prep, shopping, bathing, toileting, dressing, teeth brushing, etc...so that they may always look and feel their best. The DSP may be asked to assist them to their medical appointments, banking, assist them to become active members of their community, attend outings, administer medications, follow Behavior Support Plans, Individual Support Plans and goals, and to follow medical guidelines that are in place.


DSP workers are provided paid New Employee Orientation, paid CPR/First Aid, PABC, Defensive Driving, and Medication Administration Program (MAP), as well as program and person specific training at the individuals' home. The DSP must be able to safely evacuate individuals from the home in the event of an emergency.


DSP workers must maintain certifications, handle job related duties in compliance with Agency policies and follow all DDS regulations/policies.


Qualifications:

  • Commitment to assisting people with varying disabilities to participate fully in their community and in their own lives.
  • Varied interests and personal connections in the local community.
  • Proven record of conscientious, responsible behavior (work, volunteer or school history).
  • Ability to work as a creative, engaged, dedicated member of the team.


Benefits:

Sign on Bonus

Company paid life insurance for full time employees

Health insurance

Dental and Vision insurance

Earned Paid time off and 40 hours of sick time

Employee Referral Bonus program

Tuition Remission

Supportive and encouraging working environment

Requirements

  • Must be 21+ with reliable transportation and valid driver's license
  • High School Diploma or GED
  • Employees must possess the knowledge, skills and abilities listed above and demonstrate that they can perform the essential functions of the job. Employee must be able to speak, read, and write in fluent English.
  • Willingness to work a flexible schedule to meet the needs of the program and individuals supported. This may include holidays, overnights, or double shifts.


What Venture Community Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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