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Banking Assistant Jobs in Springfield, MA (NOW HIRING)

Berkshire Bank

PT Universal Banker

Agawam, MA · On-site

$20 - $27.13/hr

Educate and assist clients with digital banking services and recommend convenient banking options. * Handle complex customer issues, explain bank policies and procedures, and resolve service concerns.

Berkshire Bank

PT Universal Banker

Westfield, MA · On-site

$20 - $27.13/hr

Educate and assist clients with digital banking services and recommend convenient banking options. * Handle complex customer issues, explain bank policies and procedures, and resolve service concerns.

Berkshire Bank

PT Universal Banker

Hebron, CT · On-site

$20 - $27.13/hr

Educate and assist clients with digital banking services and recommend convenient banking options. * Handle complex customer issues, explain bank policies and procedures, and resolve service concerns.

Country Bank for Savings

Assistant Manager

Palmer, MA · On-site

$50K - $63K/yr

Being a Country Bank team member has a lot of perks! Our competitive total compensation package and ... The Assistant Manager works in conjunction with the Retail Banking Officer to ensure that the ...

New

Country Bank for Savings

Assistant Manager

Charlton, MA · On-site

$50K - $63K/yr

Being a Country Bank team member has a lot of perks! Our competitive total compensation package and ... The Assistant Manager works in conjunction with the Retail Banking Officer to ensure that the ...

Berkshire Bank

Assistant Branch Manager

Enfield, CT · On-site

$21.55 - $36.63/hr

Retail Banking Department: Various - Branch Network Reports to: Branch Manager Status: Non-Exempt ... The Assistant Branch Manager partners with the Branch Manager to drive branch growth by managing ...

Berkshire Bank

Assistant Branch Manager

Agawam, MA · On-site

$21.55 - $36.63/hr

Retail Banking Department: Various - Branch Network Reports to: Branch Manager Status: Non-Exempt ... The Assistant Branch Manager partners with the Branch Manager to drive branch growth by managing ...

Webster Bank

Region Relationship Banker 2

Bloomfield, CT · On-site

$21.50 - $26/hr

This role functions as an individual producer to assist the team in achievement of sales, service, and operation goals for the Region Banking Centers, based on Webster's Strategic Guidelines. This ...

M&T Bank

Universal Banker - Float

Vernon, CT · On-site

$20.55 - $34.25/hr

Introduce appropriate banking partner when servicing needs present an opportunity for a product solution. Assist and stay current with the Consumer and Business Banking AML (Anti-Money Laundering ...

M&T Bank

Universal Banker - Float

Vernon, CT · On-site

$18 - $22.50/hr

Introduce appropriate banking partner when servicing needs present an opportunity for a product solution. Assist and stay current with the Consumer and Business Banking AML (Anti-Money Laundering ...

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All JobsBanking JobsBanking Assistant JobsBanking Assistant Jobs in Springfield, MA

Banking Assistant information

See Springfield, MA salary details

$14

$19

$23

How much do banking assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for banking assistant in Springfield, MA is $19.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $21.78 per hour, depending on experience, location, and employer.

What is a banking assistant?

Banking Assistants are entry-level professionals who support the daily operations of banks and financial institutions. Their responsibilities typically include assisting customers with account inquiries, processing transactions, and handling administrative tasks such as data entry and filing documents. They play a key role in maintaining efficient branch operations and providing excellent customer service. Banking Assistants may also help with opening new accounts, updating customer information, and guiding clients to appropriate banking services.

What are the key skills and qualifications needed to thrive as a banking assistant, and why are they important?

To thrive as a Banking Assistant, you need strong numerical ability, attention to detail, and a foundational understanding of banking procedures, often supported by a high school diploma or equivalent. Familiarity with banking software, spreadsheets, and customer relationship management (CRM) systems is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient transaction processing, regulatory compliance, and a positive customer experience, which are critical in the banking sector.

What are some common challenges banking assistants face when managing high customer volumes, and how can they effectively handle them?

Banking Assistants often encounter periods of high customer traffic, which can be challenging when trying to maintain accuracy and provide excellent service. Effective time management, familiarity with banking systems, and clear communication are essential to handle these situations smoothly. Many successful Banking Assistants prioritize tasks, utilize digital tools to streamline routine processes, and remain calm under pressure. Seeking support from colleagues and staying updated on bank policies can also help manage demanding workloads while ensuring customers receive prompt assistance.

What is the difference between Banking Assistant vs Bank Teller?

AspectBanking AssistantBank Teller
CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent; often no formal certifications needed
Work EnvironmentOffice setting, assisting with administrative tasks, customer support, and account managementBranch environment, handling cash transactions and customer inquiries
Employer & Industry UsageBanking institutions, financial servicesRetail banking branches, financial institutions
Common Search & ComparisonOften compared for administrative and customer service roles in bankingFrequently compared as front-line customer service role in banks

The main difference between a Banking Assistant and a Bank Teller lies in their responsibilities and work environment. Banking Assistants typically handle administrative tasks and customer support in an office setting, while Bank Tellers work directly with customers at branch counters, focusing on cash transactions. Both roles are essential in banking, but they serve different functions within the financial industry.

What are the most commonly searched types of Banking jobs in Springfield, MA?

The most popular types of Banking jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Banking Assistant jobs?

Cities near Springfield, MA with the most Banking Assistant job openings:

Banking Assistant jobs near you
Infographic showing various Banking Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,946 per year, or $19.7 per hour.

Investment Banking Analyst - AI Trainer

DataAnnotation

Springfield, MA • Remote

$50 - $100/hr

Contractor

Re-posted yesterday

Job description

About the job:

DataAnnotation is committed to creating high-quality AI. Enjoy the flexibility of remote work and the freedom to set your own schedule. This is an opportunity to work with us as an independent contractor.

We're currently expanding into an exciting new area – teaching AI Assistant models to be a more useful tool for finance professionals. We're seeking experienced finance professionals with advanced degrees (MBA+) and professional experience to use their expertise to help shape how AI understands financial principles and decision-making.

In this role, you might:

• Review and improve AI Assistant answers to questions about macro trends, corporate finance, and capital markets

• Leverage your education and work experience to check the reasoning and accuracy of an AI Assistant's work

• Push the models with complex, real-world scenarios and edge cases to see where their reasoning holds up – and where it doesn’t.

• Share clear, structured feedback to help make each new version of the AI smarter and more reliable.

To succeed in this position, you should have expert-level financial reasoning and formal training in a finance-related discipline. A Master’s or PhD (completed or in progress) is strongly preferred. Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development, Wealth Management, and Insurance Planning.

Advantages of contracting with us:

  • You'll be able to choose which projects you want to work on and when
  • You work on your own schedule, on your own computer, from the comfort of your own home
  • Projects are paid hourly starting at $50-$100+/hr, with bonus rates available on some projects

Responsibilities:

  • Give AI chatbots diverse and complex problems and evaluate their outputs
  • Evaluate the quality produced by AI models for correctness and performance

Qualifications:

  • Fluency in English
  • Detail-oriented
  • Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management
  • A current, in progress, or completed Master's and/or PhD is preferred but not required

Note:

Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contractor position.

#finance

Working at DataAnnotation

Perks for workers

  • Work From Anywhere

  • Set Your Own Hours

  • Competitive Pay

  • Learn Valuable AI Skills

  • No Meetings. No Commute.

  • Work on Your Schedule

  • Make a Real-World Impact

What to expect from working at DataAnnotation

From DataAnnotation