ZipRecruiter

Log In

1

Bank Operations Manager Jobs in Iowa (NOW HIRING)

FIRST CITIZENS BANK

AVP Lending Officer

Osage, IA · On-site

Manages the banking needs of a portfolio by communicating regularly with customers; reviewing ... Maintains customer confidence and protects bank operations by keeping information confidential.

First Bank

Treasury Management Officer

Waverly, IA · On-site

In this role, you'll help businesses optimize their banking operations by delivering tailored treasury‑management solutions, onboarding clients to cash management products, and serving as a trusted ...

First Bank

Treasury Management Officer

Waverly, IA · On-site

In this role, you'll help businesses optimize their banking operations by delivering tailored treasury-management solutions, onboarding clients to cash management products, and serving as a trusted ...

United Rentals

Operation Supervisor

Cedar Rapids, IA · On-site

OPERATIONS SUPERVISOR - BRANCH If you'd like the chance to make your mark with the world's largest ... By working closely with the Branch Manager, you will provide the supervision needed to ensure ...

United Rentals

Operation Supervisor

Cedar Rapids, IA

OPERATIONS SUPE RVISOR - BRANCH If you'd like the chance to make your mark with the world's largest ... By working closely with the Branch Manager, you will provide the supervision needed to ensure ...

United Rentals

Operation Supervisor

Cedar Rapids, IA

OPERATIONS SUPE RVISOR - BRANCH If you'd like the chance to make your mark with the world's largest ... By working closely with the Branch Manager, you will provide the supervision needed to ensure ...

FIRST CITIZENS BANK

Loan Processor I

New Hampton, IA · On-site

$17.50 - $23.25/hr

Manages exceptions lists and assists with customer service after closing. May process loan payments ... Maintains customer confidence and protects bank operations by keeping information confidential.

SHAZAM

Customer Operations Professional

Des Moines, IA · On-site

$21.75 - $36.25/hr

Manage project workflows, ensuring required contracts and documentation are completed accurately ... What you need: * Minimum of 1 year of customer-facing experience in a banking or credit union ...

TBK Bank, SSB

Fraud Specialist

Bettendorf, IA · On-site

Collaborate with Fraud Management, Operations, Payments, Digital Banking, and Customer Service teams. * Support fraud prevention initiatives by identifying trends, patterns, and control gaps.

TBK Bank, SSB

Fraud Specialist

Bettendorf, IA

Collaborate with Fraud Management, Operations, Payments, Digital Banking, and Customer Service teams. * Support fraud prevention initiatives by identifying trends, patterns, and control gaps.

TBK Bank, SSB

Fraud Specialist

Bettendorf, IA · On-site

Collaborate with Fraud Management, Operations, Payments, Digital Banking, and Customer Service teams. * Support fraud prevention initiatives by identifying trends, patterns, and control gaps.

First Citizens Bank (Iowa)

Loan Processor I

New Hampton, IA

$17.50 - $23.25/hr

Manages exceptions lists and assists with customer service after closing. May process loan payments ... Maintains customer confidence and protects bank operations by keeping information confidential.

next page

Showing results 1-20

All JobsBank Operations JobsBank Operations Manager JobsBank Operations Manager Jobs in Iowa

Bank Operations Manager information

See Iowa salary details

$29.1K

$59.6K

$111.3K

How much do bank operations manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for bank operations manager in Iowa is $59,602.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $72,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Bank Operations Manager position, and why are they important?

To thrive as a Bank Operations Manager, you need strong analytical abilities, attention to detail, operational management experience, and typically a bachelor’s degree in finance, business administration, or a related field. Familiarity with banking software, risk management tools, and regulatory compliance systems, along with relevant certifications such as CAMS or Lean Six Sigma, is often required. Excellent leadership, interpersonal communication, and problem-solving skills help you effectively manage teams and handle fast-paced operational challenges. These competencies are critical for ensuring efficient banking operations, regulatory compliance, and high levels of customer satisfaction.

What does a Bank Operations Manager do?

A Bank Operations Manager oversees the day-to-day functions of a bank, ensuring efficient processes and regulatory compliance. They manage staff, streamline workflows, handle risk management, and improve customer service operations. Their role includes monitoring financial transactions, implementing policies, and maintaining security protocols. Strong leadership, analytical skills, and a deep understanding of banking regulations are essential for success in this position.

What are the typical day-to-day responsibilities of a Bank Operations Manager?

A Bank Operations Manager oversees and coordinates daily banking activities such as transaction processing, account management, compliance checks, and staff supervision. You will monitor workflow efficiency, implement policy changes, resolve escalated client issues, and ensure all operations comply with legal and regulatory standards. Collaboration with bank tellers, customer service teams, and department heads is common, as well as preparing various reports for senior management. The work environment is usually fast-paced and team-oriented, offering a mix of administrative and hands-on responsibilities.

What are popular job titles related to Bank Operations Manager jobs in Iowa? For Bank Operations Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Bank Operations Manager jobs in Iowa look for? The top searched job categories for Bank Operations Manager jobs in Iowa are:
What cities in Iowa are hiring for Bank Operations Manager jobs? Cities in Iowa with the most Bank Operations Manager job openings:
Bank Operations Manager jobs near you
Infographic showing various Bank Operations Manager job openings in Iowa as of June 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $59,602 per year, or $28.7 per hour.
AVP Lending Officer

AVP Lending Officer

FIRST CITIZENS BANK

Osage, IA • On-site

Other

Posted 23 days ago

First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

79th of 141 rated banks

Job description

POSITION SUMMARY:
Responsible for managing the development, direction, and control of lending market and portfolio. Responsible for making loans as directed within established lending limits with full accountability for the bank's business and consumer activities. Handles collections for consumer and residential loans.
ACCOUNTABILITIES: ***
Sales: 30%
  • Expands bank's customer base, increases the bank's visibility and enhances new business opportunities by prospecting potential customers with emphasis on expanding portfolio penetration, participating in the officer call program, participating in community affairs. Has a significant role in the bank's business development activities. Attracts new commercial, consumer and community relationships and expands existing relationships through the call program.
  • Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch or department representative and ensuring their follow-up by sales personnel.
  • Develops and manages all types of loan accounts. Interviews applicants, gathers and evaluates financial and related data to establish credit worthiness, establishes and re-negotiates credit terms, when necessary.
  • Meets with existing customers to ensure proper servicing of accounts and to expand existing business relationships.
  • Determines customer needs through verbal and written communication to cross sell appropriate bank products and services.
  • Acts as a liaison between the customer and departments of the bank.
  • Responds to requests for information, requests for proposals and invitations to bid from commercial and government entities.
  • Provides training and support regarding cash management products and services.
  • Monitor activity on facilities to ensure usage is consistent with approved terms and conditions, especially relating to formula-based facilities. This position, with assistance from Commercial support, is responsible to ensure the propriety of advances and repayments.

Service: 40%
  • Closes loans using proper documentation, and continually monitors customers' financial condition and repayment progress. Assesses customers' banking and financial needs.
  • Manages the banking needs of a portfolio by communicating regularly with customers; reviewing documentation and financial records; monitoring payment schedules; conducting customer visits.
  • Supports other Lenders within the department with portfolio management, preliminary credit analysis, customer relationships and business development calls as needed.
  • Works directly with customers to orient them to the required documentation for obtaining or paying off loans.

Other Duties: 30%
  • Prepares lending reports for bank review by the loan committee or supervisor. Presents loans exceeding loan limits to the loan committee. Protects the bank's assets by monitoring the watch list credits, developing an action plan for classified credits to up-grade their status.
  • Processes collection of charge off loans and accounts.
  • May be assigned specific workout and collection duties.
  • May be required to register annually with the National Registry Service providing the required information and authorization to bank management to complete fingerprinting and a background check, according to the requirements of the SAFE Act for all Mortgage Loan Originators (MLO). Complies with the spirit and intent of this regulation by providing the resulting identifying number on all bank correspondence, loan documents, and communications with mortgage loan applicants.
  • Assists in Business development efforts throughout the bank.
  • Maintains customer confidence and protects bank operations by keeping information confidential.
  • Contributes to team effort, working with other bank officers, to accomplish related results related to the goals of the bank.
  • Participates in civic and community activities to generate visibility and contact for the bank.
  • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  • Attends mandatory compliance and security sessions. Monitors daily work for adherence to compliance and security regulations, policies/procedures, and promptly corrects any deficiencies.

*** % is based on average of all positions; some %'s may vary dependent upon the location
COMPETENCIES:
Judgment/Decision Making
  • Considers the relative costs and benefits of potential actions to choose the most appropriate one.

Active Listening
  • Gives full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Critical Thinking
  • Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Compliance/Banking Regulations
  • Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations or standards.

Analyzing Data or Information
  • Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Verbal/Written Communication Skills
  • Provides information to customers outside the organization, supervisors, co-workers, and subordinates clearly and concisely in writing, by telephone or through e-mail.

Interpersonal Relationships
  • Develops constructive & cooperative working relationships with others, and maintains them over time.

Documenting/Recording/Processing Information
  • Enters, transcribes, records, stores or maintains information in written or electronic/magnetic form.

Obtain/Process Information
  • Obtains information from relevant sources and compiles, codes, categorizes, calculates, tabulates, audits or verifies information or data.

ENVIRONMENTAL CONDITIONS:
  • Work is performed primarily indoors in an office setting.
  • Remote work may be available upon supervisor approval.

PHYSICAL AND MENTAL DEMANDS:
  • Position accountabilities are typically performed while sitting for most of the day. The physical and mental demands of this position are representative of those that must be met by an employee to successfully perform the essential position accountabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential position and accountabilities. First Citizens Bank reserves the right to review each requested accommodation and determine if it poses an undue hardship.
KNOWLEDGE, SKILLS AND ABILITIES
  • Bachelor degree in business/finance/Ag Business or related field or equivalent combination of education and experience
  • 3-5 years bank lending experience preferred.
  • Basic understanding business banking principles.
  • Written and oral communication skills including the ability to made presentations.
  • Computer literacy including the knowledge of the basic layout and functions of a computer key board. Understanding of basic word processing and spreadsheet applications.
  • Knowledge of and ability to cross-sell FCB products and services to customers-such as the ability to identify customers' needs, communicate services, explain advantages, and close sales activity.
  • Interpersonal skills for working with the public and interacting with co-workers, presenting a professional image of the bank, and servicing prospective and current customer inquiries, requests, and complaints.

What First Citizens Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply