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Bank Assistant Jobs in Indiana (NOW HIRING)

Centier Bank

Universal Banker

Indianapolis, IN · On-site

$19/hr

They are accountable for educating clients, retaining, and deepening existing bank client ... Handle and resolve client problems and complaints in a quick and efficient manner. * Assist in ...

Centier Bank

Universal Banker

Crown Point, IN · On-site

$19/hr

They are accountable for educating clients, retaining, and deepening existing bank client ... Handle and resolve client problems and complaints in a quick and efficient manner. * Assist in ...

Centier Bank

Universal Banker

Merrillville, IN · On-site

$19/hr

They are accountable for educating clients, retaining, and deepening existing bank client ... Handle and resolve client problems and complaints in a quick and efficient manner. * Assist in ...

Centier Bank

Universal Banker

Elkhart, IN · On-site

$19/hr

They are accountable for educating clients, retaining, and deepening existing bank client ... Handle and resolve client problems and complaints in a quick and efficient manner. * Assist in ...

Centier Bank

Universal Banker

La Porte, IN · On-site

$19/hr

They are accountable for educating clients, retaining, and deepening existing bank client ... Handle and resolve client problems and complaints in a quick and efficient manner. * Assist in ...

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All JobsBank JobsBank Assistant JobsBank Assistant Jobs in Indiana

Bank Assistant information

See Indiana salary details

$19.2K

$49.5K

$96.6K

How much do bank assistant jobs pay per year?

As of Jul 17, 2026, the average yearly pay for bank assistant in Indiana is $49,535.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,935.00 and $54,371.00 per year, depending on experience, location, and employer.

What does a bank assistant do?

A bank assistant supports daily banking operations by handling customer inquiries, processing transactions, and maintaining account records. They often assist with opening new accounts, verifying customer identities, and using banking software, requiring good communication skills and attention to detail.

What are the key skills and qualifications needed to thrive as a Bank Assistant, and why are they important?

To thrive as a Bank Assistant, you need strong numeracy, attention to detail, and customer service skills, usually supported by a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and Microsoft Office tools is typically required. Excellent communication, problem-solving abilities, and a professional demeanor help you stand out in this role. These skills ensure accurate transactions, regulatory compliance, and positive client experiences, which are crucial for a bank's reputation and operations.

What are Bank Assistants?

Bank Assistants are frontline staff members in banks who help customers with various banking services, such as processing deposits and withdrawals, answering account-related questions, and providing information about financial products. They play a key role in ensuring smooth daily operations at a bank branch by assisting both customers and other staff. Bank Assistants also help maintain accurate records and may be responsible for basic administrative tasks. Their excellent customer service skills and attention to detail are essential for the efficient functioning of a bank.

What bank is paying $25 an hour?

Bank assistant roles typically do not pay $25 an hour as starting wages; however, experienced bank assistants or those in specialized roles may earn around that amount or higher depending on location and responsibilities. Salaries vary by region, experience, and the bank's pay scale, with some financial institutions offering competitive wages for skilled support staff.

How much does a bank assistant get paid?

The average salary for a bank assistant typically ranges from $25,000 to $40,000 per year, depending on experience, location, and the size of the bank. Entry-level positions may start lower, while experienced assistants or those in larger banks can earn higher wages. Some roles also offer benefits such as health insurance and retirement plans.

What are some typical challenges Bank Assistants face when interacting with customers, and how can they handle them effectively?

Bank Assistants often encounter situations where customers may be frustrated due to account issues or delays. Handling these challenges requires patience, active listening, and clear communication. By remaining calm, empathizing with the customer’s concerns, and efficiently directing them to the appropriate services or solutions, Bank Assistants can resolve issues professionally and maintain positive relationships. Regular training in customer service and staying informed about banking procedures also helps in managing such interactions smoothly.

What is the difference between Bank Assistant vs Bank Teller?

AspectBank AssistantBank Teller
Primary RoleSupports banking operations, handles customer inquiries, assists with account managementProcesses transactions, deposits, withdrawals, and cash handling
Required SkillsCustomer service, basic banking knowledge, communication skillsCash handling, accuracy, customer service
CertificationsOften no formal certification required; some banks prefer basic banking coursesLikewise, minimal formal certification; on-the-job training common
Work EnvironmentBank branches, customer service desksBank counters, teller stations

Both roles are customer-facing positions within banks, focusing on banking operations and customer service. While a Bank Assistant provides broader support and administrative help, a Bank Teller primarily handles cash transactions. The skills and certifications required are similar, making them closely related roles within the banking industry.

Which bank job is easy to get?

Entry-level positions such as bank tellers or customer service representatives are generally easier to obtain due to lower experience requirements and high turnover. These roles often require basic skills, a high school diploma, and sometimes on-the-job training, making them accessible for many job seekers.
What are the most commonly searched types of Bank jobs in Indiana? The most popular types of Bank jobs in Indiana are:
What cities in Indiana are hiring for Bank Assistant jobs? Cities in Indiana with the most Bank Assistant job openings:
Bank Assistant jobs near you
Infographic showing various Bank Assistant job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $49,535 per year, or $23.8 per hour.
Universal Banker

Universal Banker

Centier Bank

Indianapolis, IN • On-site

$19/hr

Full-time

Medical, Retirement, PTO

Posted 16 days ago

Job description

Starting Pay Rate is Based on Experience - Minimum Hourly Rate:
$19.00
Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well.
A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.
What are our values? Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?
What about the perks? Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.
This opening is for our 62nd & Allisonville location. Branch hours are M-F (9-5) S (9-12).
Supervisory Responsibilities: No
Summary: As the front-line client ambassador for Centier, the Universal Banker (Bank Teller) is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding of the client's transaction requirements and be able to effectively communicate all available options to them. They are accountable for educating clients, retaining, and deepening existing bank client relationships, and recommending value-added bank products and services. This position participates in the daily operations of the branch, which could include, assisting clients with account openings, account management, and other financial service needs and maintenance.
The position also provides timely and efficient completion of client transactions while maintaining accurate records and thorough handling of all monies assigned. This position proactively participates in the servant sales process of the branch as directed by management and helps to implement sales tactics to enrich lives as a financial guide for an even better tomorrow.
Essential Duties and Responsibilities:
  • Provide the highest levels of quality service to clients and perform client requested service in a friendly, positive, and professional manner.
  • Establish rapport with clients, display a caring attitude, identify their needs, recommend and explain solutions, handle objections and ask for their business.
  • Understand, promote, and advise on the bank's products, services and digital delivery channels.
  • Perform the basic transactions of a paying and receiving teller such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further approval when necessary, issuing money orders, official checks, and redeeming savings bonds.
  • Count drawer daily and ensure that cash is in balance. When not in balance, must make effort to identify error.
  • Comply with BSA/AML/OFAC regulations and guidelines while identifying and reporting any type of suspicious activity or clients to management and/or the Security Department.
  • Maintain a position of trust and responsibility by keeping all customer business confidential.
  • Handle and resolve client problems and complaints in a quick and efficient manner.
  • Assist in verifying currency shipments, drop-off and night-drop deposits, balancing the cash machines, branch ATM, and branch vault.
  • Assist associates with balancing their drawers and locating errors.
  • Perform client onboarding and outbound calling to follow-up on quality conversations and sales opportunities.
  • Actively strive to achieve individual, branch, and organizational goals and communicate progress to manager.
  • Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
  • Represent Centier professionally with virtual and/or outside community involvement, external initiatives, and volunteerism. Log all hours in volunteer system.
  • Engage in personal development activities such as online learning and internal/external training to assist in career growth.
  • Identify and act on opportunities to refer clients to specialists in other lines of business.
  • Perform PA's, aisle time, and other promotional activities (if applicable).
  • Maintain a professional manner and appearance, as outlined in the Dress Code Policy, and a neat and orderly work area and branch, adhering to the Clean Desk Policy.
  • Follow Centier's Mission, Essentials of Excellence and Values in all interactions.

Other Duties and Responsibilities:
  • The position responsibilities outlined above are not meant to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary.
  • Mentor fellow associates on various tasks and assignments.
  • Available to work evenings, some weekends and at other branches as needed.

Skills and Experience:
  • Working knowledge of PC software including MS Windows and Office, Outlook, Word, Excel, PowerPoint, Bookings, SharePoint, Social Media platforms, CSI NuPoint, IMM, Covalent, Power BI, Smartsheet, and all other bank approved software systems.
  • Proofread and verify written materials.
  • High attention to detail to ensure accuracy.
  • Data entry and retrieval of information into a computer, sorting documents, and following logical instructions and systems.
  • Make texture judgments in verifying the authenticity of currency.

  • Ability to work well with others and in a team environment.
  • Ability to work through client problems by listening to understand and thinking through all options. Recommend and implement solutions.
  • Consultative skills to identify a client's financial needs and recommend solutions.
  • Adopt new technology, system conversions and software rollouts to successful implementation.
  • Ability to interact with business partners such as: Investment Services, Mortgage, and Business Banking sales professionals.
  • Train new associates as a Branch Teller Mentor and successfully onboard them for Retail Banking
  • Interview clients at the new accounts desk to accurately assess needs and manage the account opening process for personal and business products from start to finish.

Qualifications:
  • High School diploma or equivalent.
  • Banking experience is a plus, but not required.
  • Minimum of six months customer service/cash handling experience is desirable.

What do I do now?
  • Apply with us!
  • Refer this opening to others!

Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at hrcareers@centier.com.
Equal Opportunity Employer/Disability/Veteran
Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
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