1

Bank Assistant Jobs in Indiana (NOW HIRING)

They are accountable for educating clients, retaining, and deepening existing bank client ... Handle and resolve client problems and complaints in a quick and efficient manner. * Assist in ...

They are accountable for educating clients, retaining, and deepening existing bank client ... Handle and resolve client problems and complaints in a quick and efficient manner. * Assist in ...

Take primary responsibility for collection efforts on commercial and agricultural credits within assigned portfolio; assist with other collection efforts as needed. * Represent the Bank ...

They are accountable for educating clients, retaining, and deepening existing bank client ... Handle and resolve client problems and complaints in a quick and efficient manner. * Assist in ...

They are accountable for educating clients, retaining, and deepening existing bank client ... Handle and resolve client problems and complaints in a quick and efficient manner. * Assist in ...

Showing results 41-60

Bank Assistant information

See Indiana salary details

$19.2K

$49.5K

$96.6K

How much do bank assistant jobs pay per year?

As of Aug 7, 2026, the average yearly pay for bank assistant in Indiana is $49,535.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,935.00 and $54,371.00 per year, depending on experience, location, and employer.

What does a bank assistant do?

A bank assistant supports banking operations by handling customer inquiries, processing transactions, and maintaining account records. They often assist with opening new accounts, verifying customer identities, and using banking software, requiring good communication skills and attention to detail.

What are the key skills and qualifications needed to thrive as a bank assistant, and why are they important?

To thrive as a Bank Assistant, you need strong numeracy, attention to detail, and customer service skills, usually supported by a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and Microsoft Office tools is typically required. Excellent communication, problem-solving abilities, and a professional demeanor help you stand out in this role. These skills ensure accurate transactions, regulatory compliance, and positive client experiences, which are crucial for a bank's reputation and operations.

What is a bank assistant?

Bank Assistants are frontline staff members in banks who help customers with various banking services, such as processing deposits and withdrawals, answering account-related questions, and providing information about financial products. They play a key role in ensuring smooth daily operations at a bank branch by assisting both customers and other staff. Bank Assistants also help maintain accurate records and may be responsible for basic administrative tasks. Their excellent customer service skills and attention to detail are essential for the efficient functioning of a bank.

What are some typical challenges bank assistants face when interacting with customers, and how can they handle them effectively?

Bank Assistants often encounter situations where customers may be frustrated due to account issues or delays. Handling these challenges requires patience, active listening, and clear communication. By remaining calm, empathizing with the customer’s concerns, and efficiently directing them to the appropriate services or solutions, Bank Assistants can resolve issues professionally and maintain positive relationships. Regular training in customer service and staying informed about banking procedures also helps in managing such interactions smoothly.

What is the difference between Bank Assistant vs Bank Teller?

AspectBank AssistantBank Teller
Primary RoleSupports banking operations, handles customer inquiries, assists with account managementProcesses transactions, deposits, withdrawals, and cash handling
Required SkillsCustomer service, basic banking knowledge, communication skillsCash handling, accuracy, customer service
CertificationsOften no formal certification required; some banks prefer basic banking coursesLikewise, minimal formal certification; on-the-job training common
Work EnvironmentBank branches, customer service desksBank counters, teller stations

Both roles are customer-facing positions within banks, focusing on banking operations and customer service. While a Bank Assistant provides broader support and administrative help, a Bank Teller primarily handles cash transactions. The skills and certifications required are similar, making them closely related roles within the banking industry.

How much do bank assistants make?

Bank assistants typically earn an average annual salary ranging from $25,000 to $40,000, depending on experience, location, and the size of the bank. Entry-level positions may start lower, while experienced assistants or those in larger banks can earn higher wages. Compensation often includes benefits such as health insurance and retirement plans.

What is the lowest position at a bank?

The lowest position at a bank is typically a teller or bank clerk, responsible for handling customer transactions and basic banking services. These roles often require minimal experience and serve as entry-level positions within the bank's hierarchy.
What are the most commonly searched types of Bank jobs in Indiana? The most popular types of Bank jobs in Indiana are:
What cities in Indiana are hiring for Bank Assistant jobs? Cities in Indiana with the most Bank Assistant job openings:
Infographic showing various Bank Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $49,535 per year, or $23.8 per hour.

Mgr Physical Security Bank Sec Officer

First Merchants Bank

Muncie, IN

$14.75 - $17.75/hr

Full-time

Posted 17 days ago


First Merchants Bank rating

7.8

Company rating: 7.8 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

89th of 170 rated banks


Job description

First Merchants Bank is seeking a Manager, Physical Security Bank Security Officer to join our team! Highly qualified candidates will have previous experience in financial bank security and physical risk assessments. This position will provide oversight and management to Bank Security Officers as assigned, specializing in Physical Security. Implement and administer all aspects of the bank’s Security Program, ensuring compliance with all policies and procedures, as well as all applicable state and federal banking regulations.

As part of this role you will:

  • Manage staff, includes interview, hire, train and mentor, evaluate performance, recommend salary adjustments and career changes, recommend disciplinary counseling and terminations. Oversee the same activities for subordinate departments.
  • Implement and administer all segments of the Bank Security Program and its supporting policies, standards, guidelines and procedures.
  • Prepare and submit Security Program evaluation and compliance report to the Director, Bank Protection at least quarterly.
  • Serve as regional contact for security related questions and work with Regional Presidents, Market Leaders, and applicable Commercial Management, on matters that impact their line of authority.
  • Ensure appropriate security training programs are provided to employees such as security and safety training presentations and exercises including material presented to employees during the new hire orientation process.
  • Work with the institution’s legal representative and department leaders as needed to:
    • Ensure that employees, customers, facilities, assets, records and proprietary information are protected.
    • Design security components for operations and other strategic processes, and manage the development and implementation of required security reporting devices and processes at all levels.
    • Assist in the continual development of loss control and anti-compromise measure to protect general assets, proprietary information and processes.
  • Participate in development and maintenance of investigative practices and standards.
  • Assist Information Security as needed with incident response. Manage retail Business Continuity Plans, ensuring call trees are kept up-to date.
  • Monitor branch security activities and concerns, ensure routine testing, DVR, and entrance/exit to facility testing is performed, and ensure security and surveillance systems are operational and properly maintained.
  • Implement, monitor and update evacuation facility maps for all Bank locations and coordinate fire drills at all bank facilities.
  • Assist in the investigation of suspected internal and external criminal violations including fraud, counterfeiting, suspicious incident and policy violations that may become security issues to help mitigate risk and minimize loss to the bank and proceed with legal/civic actions if necessary in an
    attempt to recover directly (by phone and letter). Develop working relationships and assist law enforcement agencies and/or auditors with inquiries.
  • Directly handle issues related to robberies, bomb threats, fires, accidents, or other related security, safety or business disruption issues. Act as a liaison between Bank personnel and state/federal law enforcement authorities.
  • Create and retain all physical security incidents and Security Program operations.
  • Be the point of contact for Physical Security issues.
  • Attend court hearings and answer subpoenas as directed.
  • Continually review processes/procedures of Bank Security Officer staff to ensure that time and resources are managed and that a balance risk posture is maintained.

To be successful in this position, we require the following:

  • Associate degree in business, management or a related field OR an additional two (2) years of related work/military experience.
  • Over three (3) years of retail, operations, information technology, security, compliance bank functions or related security experience.

The following would be a plus:

  • Bachelor’s degree in business, management or a related field.

First Merchants offers the following:

  • Base Pay PLUS Bonuses
  • Medical, Dental and Vision Insurance
  • 401k
  • Health Savings and Flexible Spending Accounts
  • Vacation/Sick Time
  • Paid Holidays
  • Paid Parental Leave
  • Tuition Reimbursement
  • Additional Benefits

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

Apply today to begin your career with us!

Key Words: Financial Bank Security; Genetec; Security Technology; Physical Risk Assessment


What First Merchants Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom