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Baggage Service Agent Jobs (NOW HIRING)

Menzies Aviation

Baggage Service Agent - BSO

Atlanta, GA · On-site

$15 - $18.25/hr

The Baggage Service Agent plays an important role in ensuring that flights run on time by maintaining detailed records of shipped goods, moving baggage and cargo from aircraft, and guiding aircraft ...

Menzies Aviation

Baggage Service Agent - BSO

Atlanta, GA · On-site

$14.75 - $18/hr

The Baggage Service Agent plays an important role in ensuring that flights run on time by maintaining detailed records of shipped goods, moving baggage and cargo from aircraft, and guiding aircraft ...

Menzies Aviation

Baggage Service Agent - BSO

Atlanta, GA

$15 - $18.25/hr

The Baggage Service Agent plays an important role in ensuring that flights run on time by maintaining detailed records of shipped goods, moving baggage and cargo from aircraft, and guiding aircraft ...

wearegat

Airport Baggage Service Agent

El Paso, TX

$14 - $17.25/hr

Baggage Service Agent A Baggage Agent plays a crucial role in the aviation and travel industry, ensuring that passengers' luggage is handled with care and efficiency from check-in to final ...

wearegat

Airport Baggage Service Agent

El Paso, TX

$14 - $17.25/hr

Baggage Service Agent A Baggage Agent plays a crucial role in the aviation and travel industry, ensuring that passengers' luggage is handled with care and efficiency from check-in to final ...

Unifi

Baggage Service Agent/ FT

Dallas, TX

$15.25 - $18.75/hr

General information Job Title Baggage Service Agent/ FT Date Thursday, May 28, 2026 Entity Prospect International Airport Services State Texas City Dallas Base Pay Rate: $ 15.00 Full/Part Time ...

wearegat

Airport Baggage Service Agent

El Paso, TX

$14 - $17.25/hr

Baggage Service Agent A Baggage Agent plays a crucial role in the aviation and travel industry, ensuring that passengers' luggage is handled with care and efficiency from check-in to final ...

wearegat

Airport Baggage Service Agent

El Paso, TX · On-site

$14 - $17.25/hr

Baggage Service Agent A Baggage Agent plays a crucial role in the aviation and travel industry, ensuring that passengers' luggage is handled with care and efficiency from check-in to final ...

Unifi

General information Job Title Prospect Baggage Service Agent - CLT Date Thursday, April 2, 2026 Entity Prospect International Airport Services State North Carolina City Charlotte Base Pay Rate: $ 17 ...

Unifi

Prospect Baggage Service Agent FT - DFW

Dallas, TX · On-site

$16.75 - $21/hr

General information Job Title Prospect Baggage Service Agent FT - DFW Date Monday, February 23, 2026 Entity Prospect International Airport Services State Texas City Dallas Base Pay Rate: $ 15.00 ...

G2 Secure Staff

Baggage Service Agent

Santa Ana, CA

$16.25 - $19.75/hr

Determine service needs of customers, providing assistance with all baggage issues, including lost articles, lost, damages and pilfered luggage. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High ...

G2 Secure Staff

Baggage Service Agent

Fort Lauderdale, FL

$14.75 - $18.25/hr

Determine service needs of customers, providing assistance with all baggage issues, including lost articles, lost, damages and pilfered luggage. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High ...

Unifi

Airport Baggage Service Agent-LIH/PT

Lihue, HI

$15.25 - $18.75/hr

General information Job Title Airport Baggage Service Agent-LIH/PT Date Sunday, May 3, 2026 Entity Unifi Aviation, LLC State Hawaii City Lihue Base Pay Rate: $ 16.00 Full/Part Time Part Time Exempt ...

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$10

$16

$21

How much do baggage service agent jobs pay per hour?

As of May 31, 2026, the average hourly pay for baggage service agent in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Baggage Service Agent, and why are they important?

To thrive as a Baggage Service Agent, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline baggage tracking systems, lost-and-found databases, and customer service software is often required. Excellent communication, problem-solving abilities, and patience help agents effectively assist travelers and resolve issues. These skills ensure efficient baggage handling, positive passenger experiences, and smooth airport operations.

What are some common challenges faced by Baggage Service Agents, and how can they be managed on the job?

Baggage Service Agents often deal with high-pressure situations, such as handling delayed or lost luggage, managing upset passengers, and coordinating with multiple departments to resolve issues quickly. Effective communication and problem-solving skills are essential to address customer concerns while maintaining efficiency. Staying organized and remaining calm under pressure can help agents provide excellent customer service, even during peak travel times. Many airports provide ongoing training and support to help agents develop these skills and manage challenges effectively.

What are Baggage Service Agents?

Baggage Service Agents are airline or airport employees responsible for assisting passengers with lost, delayed, or damaged luggage. They handle claims, track missing bags using specialized systems, and coordinate with baggage handlers and other airport staff to locate and return luggage as quickly as possible. Baggage Service Agents also provide customer service, answer questions, and help resolve issues related to baggage handling, ensuring a positive experience for travelers.

What is the difference between Baggage Service Agent vs Baggage Handler?

AspectBaggage Service AgentBaggage Handler
CredentialsCustomer service skills, sometimes airport security clearanceMinimal certifications, physical ability
Work EnvironmentCustomer-facing, airport terminalAirfield, baggage claim areas, cargo areas
Employer & IndustryAirlines, airportsAirlines, cargo companies
Primary ResponsibilitiesAssist passengers with baggage, handle customer inquiriesLoad/unload baggage, transport luggage within airport

While both roles involve handling luggage, Baggage Service Agents focus on assisting passengers and providing customer service at the airport terminal. Baggage Handlers primarily work behind the scenes, managing the physical movement of baggage within the airport environment.

More about Baggage Service Agent jobs
What cities are hiring for Baggage Service Agent jobs? Cities with the most Baggage Service Agent job openings:
Who are the top companies hiring for Baggage Service Agent jobs? The top employers for Baggage Service Agent jobs are:
What states have the most Baggage Service Agent jobs? States with the most job openings for Baggage Service Agent jobs include:
What job categories do people searching Baggage Service Agent jobs look for? The top searched job categories for Baggage Service Agent jobs are:
Baggage Service Agent jobs near you
Infographic showing various Baggage Service Agent job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution, with an average salary of $34,748 per year, or $16.7 per hour.
Baggage Service Agent - BSO

Baggage Service Agent - BSO

Menzies Aviation, plc

College Park, GA • On-site

$15 - $18.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Menzies Aviation rating

6.2

Company rating: 6.2 out of 10

Based on 108 frontline employees who took The Breakroom Quiz

30th of 52 rated aviation services

Job description

Menzies Aviation is seeking a full-time diligent Baggage Service Agent to join our International and Domestic Team. The Baggage Service Agent plays an important role in ensuring that flights run on time by maintaining detailed records of shipped good Baggage, Agent, Service, Retail, Airline

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