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Baggage Service Agent Jobs (NOW HIRING)

Menzies Aviation

Baggage Service Agent - BSO

Atlanta, GA · On-site

$16.25 - $20.50/hr

Baggage Service Agent - BSO Menzies Aviation is seeking a full-time diligent Baggage Service Agent to join our International and Domestic Team. The Baggage Service Agent plays an important role in ...

Menzies Aviation

Baggage Service Agent - BSO

Atlanta, GA · On-site

$14.75 - $18/hr

The Baggage Service Agent plays an important role in ensuring that flights run on time by maintaining detailed records of shipped goods, moving baggage and cargo from aircraft, and guiding aircraft ...

Menzies Aviation

Baggage Service Agent - BSO

Atlanta, GA · On-site

$14.75 - $18/hr

The Baggage Service Agent plays an important role in ensuring that flights run on time by maintaining detailed records of shipped goods, moving baggage and cargo from aircraft, and guiding aircraft ...

VIP Hospitality

CLT - Baggage Service Agent

Charlotte, NC · On-site

$15.25 - $18.50/hr

Baggage Service Agent VIP Hospitality Services | FIS Baggage Operations | CLT Airport Role Baggage Service Agent Team FIS PM Operations Reports To Team Lead, Supervisor, and Management Team ...

wearegat

Airport Baggage Service Agent

El Paso, TX

$14 - $17.25/hr

Baggage Service Agent A Baggage Agent plays a crucial role in the aviation and travel industry, ensuring that passengers' luggage is handled with care and efficiency from check-in to final ...

wearegat

Airport Baggage Service Agent

El Paso, TX

$14 - $17.25/hr

Baggage Service Agent A Baggage Agent plays a crucial role in the aviation and travel industry, ensuring that passengers' luggage is handled with care and efficiency from check-in to final ...

Unifi

Baggage Service Agent/ FT

Dallas, TX

$15.25 - $18.75/hr

General information Job Title Baggage Service Agent/ FT Date Thursday, May 28, 2026 Entity Prospect International Airport Services State Texas City Dallas Base Pay Rate: $ 15.00 Full/Part Time ...

wearegat

Airport Baggage Service Agent

El Paso, TX

$14 - $17.25/hr

Baggage Service Agent A Baggage Agent plays a crucial role in the aviation and travel industry, ensuring that passengers' luggage is handled with care and efficiency from check-in to final ...

wearegat

Airport Baggage Service Agent

El Paso, TX

$14 - $17.25/hr

Baggage Service Agent A Baggage Agent plays a crucial role in the aviation and travel industry, ensuring that passengers' luggage is handled with care and efficiency from check-in to final ...

Menzies Aviation

Baggage Service Agent

Windsor Locks, CT · On-site

$15 - $18.50/hr

Role Purpose The Baggage Service Agent (BSO Agent) is responsible for assisting passengers with baggage-related services, including delayed, damaged, or lost luggage claims. This role provides ...

Menzies Aviation

Baggage Service Agent

Windsor Locks, CT · On-site

$16.96/hr

Role Purpose The Baggage Service Agent (BSO Agent) is responsible for assisting passengers with baggage-related services, including delayed, damaged, or lost luggage claims. This role provides ...

Unifi

Airport Baggage Service Agent -Part Time

Kahului, HI

$15 - $19/hr

General information Job Title Airport Baggage Service Agent -Part Time Date Thursday, June 11, 2026 Entity Unifi Aviation, LLC State Hawaii City Kahului Full/Part Time Full Time Exempt or Non-Exempt ...

Unifi

General information Job Title Prospect Baggage Service Agent- CLT Date Thursday, June 18, 2026 Entity Prospect International Airport Services State North Carolina City Charlotte Base Pay Rate: $ 16 ...

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Baggage Service Agent information

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How much do baggage service agent jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for baggage service agent in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.27 per hour, depending on experience, location, and employer.

What qualifications do I need to be a baggage handler?

To be a baggage service agent, candidates typically need a high school diploma or equivalent and must pass background checks and drug screenings. Physical stamina, good communication skills, and the ability to lift heavy luggage are important; some employers may require certification in safety procedures or equipment operation.

What are some common challenges faced by Baggage Service Agents, and how can they be managed on the job?

Baggage Service Agents often deal with high-pressure situations, such as handling delayed or lost luggage, managing upset passengers, and coordinating with multiple departments to resolve issues quickly. Effective communication and problem-solving skills are essential to address customer concerns while maintaining efficiency. Staying organized and remaining calm under pressure can help agents provide excellent customer service, even during peak travel times. Many airports provide ongoing training and support to help agents develop these skills and manage challenges effectively.

How much are baggage handlers paid?

Baggage Service Agents, often called baggage handlers, typically earn between $12 and $20 per hour, depending on experience, location, and employer. Some positions may offer additional benefits such as health insurance and overtime pay, especially in busy airports or during peak seasons.

What do baggage service agents do?

Baggage service agents assist travelers with their luggage, including checking in, retrieving, and handling lost or delayed baggage. They work at airline counters or baggage claim areas, providing customer service and ensuring proper handling of luggage according to airline procedures.

What is the difference between Baggage Service Agent vs Baggage Handler?

AspectBaggage Service AgentBaggage Handler
CredentialsCustomer service skills, sometimes airport security clearanceMinimal certifications, physical ability
Work EnvironmentCustomer-facing, airport terminalAirfield, baggage claim areas, cargo areas
Employer & IndustryAirlines, airportsAirlines, cargo companies
Primary ResponsibilitiesAssist passengers with baggage, handle customer inquiriesLoad/unload baggage, transport luggage within airport

While both roles involve handling luggage, Baggage Service Agents focus on assisting passengers and providing customer service at the airport terminal. Baggage Handlers primarily work behind the scenes, managing the physical movement of baggage within the airport environment.

What are Baggage Service Agents?

Baggage Service Agents are airline or airport employees responsible for assisting passengers with lost, delayed, or damaged luggage. They handle claims, track missing bags using specialized systems, and coordinate with baggage handlers and other airport staff to locate and return luggage as quickly as possible. Baggage Service Agents also provide customer service, answer questions, and help resolve issues related to baggage handling, ensuring a positive experience for travelers.

What job makes $10,000 a month without a degree?

A Baggage Service Agent typically does not earn $10,000 a month without a degree; most positions in this field pay hourly wages that amount to significantly less. High-paying jobs that can reach this level often require specialized skills, experience, or certifications, such as sales, real estate, or certain trades, but generally not in entry-level baggage handling roles.

What are the key skills and qualifications needed to thrive as a Baggage Service Agent, and why are they important?

To thrive as a Baggage Service Agent, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline baggage tracking systems, lost-and-found databases, and customer service software is often required. Excellent communication, problem-solving abilities, and patience help agents effectively assist travelers and resolve issues. These skills ensure efficient baggage handling, positive passenger experiences, and smooth airport operations.
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Baggage Service Agent jobs near you
Baggage Service Agent - BSO

Baggage Service Agent - BSO

Menzies Aviation

Atlanta, GA • On-site

$16.25 - $20.50/hr

Other

Posted 7 days ago

Menzies Aviation rating

6.1

Company rating: 6.1 out of 10

Based on 109 frontline employees who took The Breakroom Quiz

31st of 53 rated aviation services

Job description

Baggage Service Agent - BSO

Menzies Aviation is seeking a full-time diligent Baggage Service Agent to join our International and Domestic Team. The Baggage Service Agent plays an important role in ensuring that flights run on time by maintaining detailed records of shipped goods, moving baggage and cargo from aircraft, and guiding aircraft to and from their gates.

Requirements:

  • High school diploma
  • Previous experience working in an aviation environment, desired.
  • U.S. Customs Seal for access to CBP security areas.
  • Working knowledge of airport safety procedures.
  • Ability to work shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis.
  • Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity.
  • Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
  • Must be able to perform all duties in various weather conditions and time constraints.
  • Ability to read, write, fluently speak and understand the English language.

Licenses & Certifications:

EMPLOYEE BADGE

DRIVERS LICENSE

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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