ZipRecruiter

Log In

1

Baggage Service Agent Jobs (NOW HIRING)

Unifi

Airport Baggage Service Agent -Part Time

Kahului, HI · On-site

$15 - $19/hr

General information Job Title Airport Baggage Service Agent -Part Time Date Thursday, June 11, 2026 Entity Unifi Aviation, LLC State Hawaii City Kahului Full/Part Time Part Time Exempt or Non-Exempt ...

Unifi

Prospect Baggage Service Agent - AUS

Austin, TX · On-site

$15.25 - $18.75/hr

General information Job Title Prospect Baggage Service Agent - AUS Date Tuesday, June 16, 2026 Entity Prospect International Airport Services State Texas City Austin Base Pay Rate: $ 16.00 Full/Part ...

Unifi

Customer Service Agent/WS-KOA

Kailua Kona, HI · On-site

$15.75 - $21/hr

Customer Service Agent Unifi Aviation, LLC is seeking a Customer Service Agent for a part-time, non ... This includes boarding, baggage service, reservations and resolving related complaints and problems.

New

previous page

Showing results 41-60

All JobsBaggage Service Agent Jobs

Baggage Service Agent information

See salary details

$10

$16

$21

How much do baggage service agent jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for baggage service agent in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by baggage service agents, and how can they be managed on the job?

Baggage Service Agents often deal with high-pressure situations, such as handling delayed or lost luggage, managing upset passengers, and coordinating with multiple departments to resolve issues quickly. Effective communication and problem-solving skills are essential to address customer concerns while maintaining efficiency. Staying organized and remaining calm under pressure can help agents provide excellent customer service, even during peak travel times. Many airports provide ongoing training and support to help agents develop these skills and manage challenges effectively.

What is the difference between Baggage Service Agent vs Baggage Handler?

AspectBaggage Service AgentBaggage Handler
CredentialsCustomer service skills, sometimes airport security clearanceMinimal certifications, physical ability
Work EnvironmentCustomer-facing, airport terminalAirfield, baggage claim areas, cargo areas
Employer & IndustryAirlines, airportsAirlines, cargo companies
Primary ResponsibilitiesAssist passengers with baggage, handle customer inquiriesLoad/unload baggage, transport luggage within airport

While both roles involve handling luggage, Baggage Service Agents focus on assisting passengers and providing customer service at the airport terminal. Baggage Handlers primarily work behind the scenes, managing the physical movement of baggage within the airport environment.

Do baggage service agents get paid well?

Baggage service agents typically earn an hourly wage that is around the industry average for customer service roles, with pay varying based on location, experience, and airline. While some positions offer additional benefits and opportunities for overtime, the pay is generally considered moderate rather than high compared to other airline or customer service jobs.

What is a baggage service agent?

Baggage Service Agents are airline or airport employees responsible for assisting passengers with lost, delayed, or damaged luggage. They handle claims, track missing bags using specialized systems, and coordinate with baggage handlers and other airport staff to locate and return luggage as quickly as possible. Baggage Service Agents also provide customer service, answer questions, and help resolve issues related to baggage handling, ensuring a positive experience for travelers.

What are the key skills and qualifications needed to thrive as a baggage service agent?

To thrive as a Baggage Service Agent, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline baggage tracking systems, lost-and-found databases, and customer service software is often required. Excellent communication, problem-solving abilities, and patience help agents effectively assist travelers and resolve issues. These skills ensure efficient baggage handling, positive passenger experiences, and smooth airport operations.
More about Baggage Service Agent jobs
What cities are hiring for Baggage Service Agent jobs? Cities with the most Baggage Service Agent job openings:
Who are the top companies hiring for Baggage Service Agent jobs? The top employers for Baggage Service Agent jobs are:
What states have the most Baggage Service Agent jobs? States with the most job openings for Baggage Service Agent jobs include:
What job categories do people searching Baggage Service Agent jobs look for? The top searched job categories for Baggage Service Agent jobs are:
Baggage Service Agent jobs near you
Infographic showing various Baggage Service Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,748 per year, or $16.7 per hour.

Airport Baggage Service Agent -Part Time

Unifi

Kahului, HI • On-site

$15 - $19/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

General information
Job Title
Airport Baggage Service Agent -Part Time
Date
Thursday, June 11, 2026
Entity
Unifi Aviation, LLC
State
Hawaii
City
Kahului
Full/Part Time
Part Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift, P.M. shift
Part Time Days
Days of the weekShiftShift Start TimeMonday, Tuesday, Wednesday, Thursday, Friday, Saturday, SundayA.M. shift, P.M. shift
Requirements and Description
Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.
We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.
No experience is required. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you.
Job Summary:
Responsible for handling incoming outgoing passengers' baggage and promptly addressing any related concerns.
Benefits:
  • Flight Privileges: Offered after 30 days for employees and eligible family members!
  • Weekly pay for hourly employees
  • Full time starts at 30 hours per week!
  • Paid time off (for full-time employees).
  • Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
  • 401k for all employees.
  • Exclusive discounts and additional wellness programs.

Job Duties:
  • Lifts, loads/unloads/sorts passengers' baggage
  • Responsible for receiving, loading, unloading baggage
  • Forward bags to TSA.
  • Take care of the safety scanner and other equipment.
  • Adhere to all safety procedures and policies.
  • Complete work in a safe and secure manner, following company safety and operational standards
  • Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.
  • Perform other related duties as assigned within the appropriate skill, experience and capabilities expected for this position.
  • Complete work in a safe and secure manner, following company safety and operational standards
  • Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.

Qualifications:
  • High School diploma or GED.
  • Must be at least 18 years of age.
  • Must be able to obtain credentials required as per airport or state or customs requirements.
  • Physical requirements:
  • Must be able to constantly lift and carry up to and more than 70 lbs., push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, and bend.

Working conditions:
  • Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
  • Must be able and open to work in outside weather conditions which may include severe seasonal elements.

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

Apply