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Back Office Medical Assistant Jobs in Decatur, IL

Wendy's

Assistant Manager

Decatur, IL

$17 - $19/hr

Great food, great service, great everything is what keeps them coming back. * You show Shift ... Travel to other locations (restaurants, area office, etc.) as needed. * Stand for long periods ...

Popeyes

Assistant Manager POP821

Decatur, IL · On-site

Medical, Dental and Vision benefits (FT)* * Discounted meals while on duty 'Love That Chicken ... Support all aspects of daily restaurant operations, from the front counter to the back of house

Visiting Angels

CNA Nurse Aide (Lincoln, IL)

Lincoln, IL · On-site

$16 - $20/hr

Being a CNA Nurse Aide at Visiting Angels Springfield is a job that is rewarding, allowing you to give back to your community and broaden your skills. The Springfield Office Team provides caregivers ...

Visiting Angels

CNA Nurse Aide (Lincoln, IL)

Lincoln, IL · On-site

$16 - $20/hr

Being a CNA Nurse Aide at Visiting Angels Springfield is a job that is rewarding, allowing you to give back to your community and broaden your skills. The Springfield Office Team provides caregivers ...

Wendy's

Assistant General Manager

Lincoln, IL

$16 - $18/hr

Great food, great service, great everything is what keeps them coming back. * You show Shift ... Travel to other locations (restaurants, area office, etc.) as needed. * Stand for long periods ...

Wendy's

Assistant General Manager

Lincoln, IL

$16 - $18/hr

Great food, great service, great everything is what keeps them coming back. * You show Shift ... Travel to other locations (restaurants, area office, etc.) as needed. * Stand for long periods ...

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Back Office Medical Assistant information

See Decatur, IL salary details

$13

$19

$26

How much do back office medical assistant jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for back office medical assistant in Decatur, IL is $19.76, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $21.68 per hour, depending on experience, location, and employer.

What are Back Office Medical Assistants?

Back Office Medical Assistants are healthcare professionals who primarily handle clinical tasks in medical offices, clinics, or healthcare facilities. Their duties often include taking patient histories, measuring vital signs, preparing patients for examinations, assisting physicians during exams, and performing basic laboratory tests. Unlike front office medical assistants, who focus on administrative work, back office assistants are more involved with direct patient care and clinical procedures. They play a crucial role in ensuring that medical practices run smoothly and efficiently.

What is the difference between Back Office Medical Assistant vs Front Desk Medical Assistant?

AspectBack Office Medical AssistantFront Desk Medical Assistant
CertificationsCPR, EKG, Phlebotomy (optional)Customer service, HIPAA compliance
Work EnvironmentClinical areas, exam roomsReception, scheduling, patient check-in
Job ResponsibilitiesAssisting with exams, taking vital signs, clinical tasksScheduling appointments, answering phones, patient check-in/out

Back Office Medical Assistants primarily handle clinical tasks in exam rooms, while Front Desk Medical Assistants focus on administrative duties at the reception area. Both roles often require similar certifications and are essential in healthcare settings, but they differ in daily responsibilities and work environment.

What are some common challenges faced by Back Office Medical Assistants and how can they be managed?

Back Office Medical Assistants often face challenges such as managing a fast-paced workflow, balancing multiple patient needs, and maintaining accurate documentation under time constraints. To handle these effectively, strong organizational skills, attention to detail, and the ability to prioritize tasks are essential. Collaborating closely with healthcare providers and staying up to date with electronic health record systems can also help streamline daily responsibilities and reduce errors, contributing to a smoother clinical environment.

What are the key skills and qualifications needed to thrive as a Back Office Medical Assistant, and why are they important?

To thrive as a Back Office Medical Assistant, you need a solid understanding of clinical procedures, patient care, and medical terminology, generally backed by a medical assisting certificate or diploma. Familiarity with electronic health records (EHR) systems, basic laboratory equipment, and medical billing software is often required. Strong organizational skills, attention to detail, and the ability to communicate effectively with both patients and healthcare providers help set top performers apart. These skills and qualities ensure efficient patient care, accurate recordkeeping, and seamless support for clinical operations.

What Does a Back Office Medical Assistant Do?

Back office medical assistants conduct basic clinical duties for doctors and nurses in a physician’s office, hospital, or other medical facility. In this role, you bring patients back to the exam rooms, take and record vital signs, and ask patients questions about their symptoms, concerns, and medical history. When necessary, you also conduct hearing and vision exams, prepare patients for in-office medical procedures such as EKGs, and draw blood and collect urine specimens for laboratory work. You carry out most of your responsibilities in the back office of a medical facility, but most medical assistants are also responsible for some front office duties, such as filing and organizing patient records, answering phone calls, and scheduling patients.

More about Back Office Medical Assistant jobs
What job categories do people searching Back Office Medical Assistant jobs in Decatur, IL look for? The top searched job categories for Back Office Medical Assistant jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Back Office Medical Assistant jobs? Cities near Decatur, IL with the most Back Office Medical Assistant job openings:
Back Office Medical Assistant jobs near you
Infographic showing various Back Office Medical Assistant job openings in Decatur, IL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,092 per year, or $19.8 per hour.
Assistant Manager

Assistant Manager

Wendy's

Decatur, IL

$17 - $19/hr

Full-time

Posted 12 days ago

Wendy's rating

4.7

Company rating: 4.7 out of 10

Based on 2,312 frontline employees who took The Breakroom Quiz

76th of 104 rated fast food restaurants

Job description

Lead a multi-talented team

Under the leadership of the General Manager, you will manage the daily operations and staff of a Wendy’s restaurant with a specific focus on staffing, training and scheduling, all of which will help build and retain a 5-star team. 

  • You will know how to identify 5-Star talent and how to help get the right people in the right places at the right time through effective scheduling. You are also the face of the restaurant to new hires, and crew members’ in-particular will rely on you to teach them how to live Dave’s Legacies and how to “Delight Every Customer.”
  • You will support the General Manager in providing coaching and development to the team.  Your General Manager will look to you to help create and support a fun, inviting work environment where the team feels respected and valued. 
  • You’ll support the GM in all people and operations areas for a Wendy’s restaurant. Fresh food is all we do, so we count on you and your team members to do it right for our customers every day and night. No phoning it in - well, unless DoorDash is calling.
  • You and your team treat customers like family. Great food, great service, great everything is what keeps them coming back.
  • You show Shift Managers and Crew Members how to do it right, and make sure every shift is better than the last.
  • You give and take direction like a pro.
  • This one’s a no-brainer: you’re key to increasing store sales and profit goals.
  • Whether you started out as a Crew Member or you’re coming from another foodservice organization, you believe in Wendy’s and are glad to be a part of our family.

What you bring to the table:

  • Minimum of years of experience leading people, even better if you did it in a foodservice environment.
  • High school diploma or GED. (Some college experience or military background? Tell us that, too.)
  • Demonstrated ability to lead and manage operations in a fast-paced environment.
  • Knowledge of food safety procedures and standards 
  • Flexible work availability.

You’re willing and able to:

  • Travel to other locations (restaurants, area office, etc.) as needed.
  • Stand for long periods, bend and kneel and be able to lift 25 to 50 pounds.
  • Handle weather-related moments like rain at the drive-thru, taking trash out in the summer, etc.
  • Wear a headset and understand restaurant equipment from a grill to registers and computers.

We get it. We get you.

Our food isn’t one size fits all and our job opportunities aren’t either.

We are a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.

The Wendy’s Story
First of all, yes, Wendy is a real person. And a pretty special one, being the daughter of our founder Dave Thomas. Today, she is one of the most involved and successful franchise owners in the Wendy’s enterprise. We think Dave would be proud. Back in 1969, he looked around at all other hamburger joints and was like, “Nah. People deserve better.” At the time, other quick-service restaurants were using frozen beef and mass-producing food. Not Dave. His approach of serving fresh, made-to-order hamburgers changed the game. And his can’t-stop-won’t-stop commitment to making customers happy drives everything we do today.

What Wendy's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Wendy's logo

About Wendy's

Sourced by ZipRecruiter

Wendy's is an internationally recognized fast-food chain headquartered in Dublin, Ohio, US. Falling under the industry of food services, the company began its journey in 1969 and was founded by Dave Thomas, who named the restaurant after his fourth daughter Wendy. The core offerings of Wendy's include a variety of quality-made, signature items such as ‘old-fashioned hamburgers’, ‘frosty desserts’, chicken sandwiches, salads, and breakfast menu among others. Continually striving for the best, the company's mission is to deliver superior quality products and services for their customers and communities through leadership, innovation, and partnerships. Wendy's has marked many achievements over the years, one of their notable accomplishments includes becoming the third-largest burger fast-food chain in the world proving their popularity among the masses.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Dublin, OH, US

Year founded

1969

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