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Back Office Medical Assistant Jobs in Decatur, IL

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Office Assistant

Decatur, IL

$18 - $19/hr

Office Assistant | 7:30AM - 4:30PM | Monday - Friday | $20.00/hr Decatur, IL A well-known supplier ... Benefits available include: holiday pay, medical insurance, dental insurance, 401K * One ...

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Back Office Medical Assistant information

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How much do back office medical assistant jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for back office medical assistant in Decatur, IL is $19.76, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $21.68 per hour, depending on experience, location, and employer.

What are Back Office Medical Assistants?

Back Office Medical Assistants are healthcare professionals who primarily handle clinical tasks in medical offices, clinics, or healthcare facilities. Their duties often include taking patient histories, measuring vital signs, preparing patients for examinations, assisting physicians during exams, and performing basic laboratory tests. Unlike front office medical assistants, who focus on administrative work, back office assistants are more involved with direct patient care and clinical procedures. They play a crucial role in ensuring that medical practices run smoothly and efficiently.

What is the difference between Back Office Medical Assistant vs Front Desk Medical Assistant?

AspectBack Office Medical AssistantFront Desk Medical Assistant
CertificationsCPR, EKG, Phlebotomy (optional)Customer service, HIPAA compliance
Work EnvironmentClinical areas, exam roomsReception, scheduling, patient check-in
Job ResponsibilitiesAssisting with exams, taking vital signs, clinical tasksScheduling appointments, answering phones, patient check-in/out

Back Office Medical Assistants primarily handle clinical tasks in exam rooms, while Front Desk Medical Assistants focus on administrative duties at the reception area. Both roles often require similar certifications and are essential in healthcare settings, but they differ in daily responsibilities and work environment.

What are some common challenges faced by Back Office Medical Assistants and how can they be managed?

Back Office Medical Assistants often face challenges such as managing a fast-paced workflow, balancing multiple patient needs, and maintaining accurate documentation under time constraints. To handle these effectively, strong organizational skills, attention to detail, and the ability to prioritize tasks are essential. Collaborating closely with healthcare providers and staying up to date with electronic health record systems can also help streamline daily responsibilities and reduce errors, contributing to a smoother clinical environment.

What are the key skills and qualifications needed to thrive as a Back Office Medical Assistant, and why are they important?

To thrive as a Back Office Medical Assistant, you need a solid understanding of clinical procedures, patient care, and medical terminology, generally backed by a medical assisting certificate or diploma. Familiarity with electronic health records (EHR) systems, basic laboratory equipment, and medical billing software is often required. Strong organizational skills, attention to detail, and the ability to communicate effectively with both patients and healthcare providers help set top performers apart. These skills and qualities ensure efficient patient care, accurate recordkeeping, and seamless support for clinical operations.

What Does a Back Office Medical Assistant Do?

Back office medical assistants conduct basic clinical duties for doctors and nurses in a physician’s office, hospital, or other medical facility. In this role, you bring patients back to the exam rooms, take and record vital signs, and ask patients questions about their symptoms, concerns, and medical history. When necessary, you also conduct hearing and vision exams, prepare patients for in-office medical procedures such as EKGs, and draw blood and collect urine specimens for laboratory work. You carry out most of your responsibilities in the back office of a medical facility, but most medical assistants are also responsible for some front office duties, such as filing and organizing patient records, answering phone calls, and scheduling patients.

More about Back Office Medical Assistant jobs
What job categories do people searching Back Office Medical Assistant jobs in Decatur, IL look for? The top searched job categories for Back Office Medical Assistant jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Back Office Medical Assistant jobs? Cities near Decatur, IL with the most Back Office Medical Assistant job openings:
Back Office Medical Assistant jobs near you
Infographic showing various Back Office Medical Assistant job openings in Decatur, IL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,092 per year, or $19.8 per hour.

Medical Assistant - Decatur

ILLINOIS URGENT CARE LLC

Decatur, IL • On-site

$18 - $22/hr

Full-time

Posted 20 days ago

Job description

RESPONSIBILITIES:

The following reflects Local MD Urgent Care management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.

The Medical Assistant will work within their scope of license to provide patient and provider assistance. This position is responsible for collecting additional patient information, patient charting within the scope of license, phlebotomy, and lab processes. Striving for excellence in customer service, teamwork, clinical and communication skills are essential for Local MD Urgent Care Medical Assistants.

This position requires a working knowledge of and adherence to Health Insurance Portability & Accountability Act (HIPAA) regulations.

Job Duties:

  •   Occupational health subject matter expert, ensure protocols and processes are followed with staff
  • Triage patients according to Local MD Urgent Care Clinical policy, including but not limited, to taking vitals, updating patient demographic or insurance information, and providing written documentation to enable clear communication with Providers regarding patient issues.
  • Perform clinic procedures/duties according to Local MD Urgent Care policies and procedures.  • Assist Providers with procedures. Accurately document patient information in the patient’s electronic medical record. 
  • Complete patient charting within the scope of license.
  • Administer medications as directed by Provider
  • Obtain blood and other lab samples/specimens, as directed by Provider.
  • Process lab samples as ordered, per Local MD Urgent Care Clinical Policies/Procedures and external lab procedures to ensure accuracy of results.  
  • Accompany patients to triage or exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
  • Accurately document patient information, taking vitals, performing screenings per provider guidelines. 
  • Relay instructions to patients/families. May provide more individualized patient/family education and supportive counseling as needed.
  • Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.
  • Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, IL Department of Health). 
  • Maintain strict confidentiality related to medical records and other data. Comply with all Local MD Urgent Care policies and procedures.
  • Prepare and manage electronic medical records to ensure information is completed and documented appropriately. 
  • Prepare patient rooms, set up instruments and equipment according to Local MD Urgent Care protocol. 
  • Clean/disinfect exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control. 

Clean/disinfect back-office areas according to scheduled maintenance program and document in appropriate records. 

  • Assist in inventory and stocking processes for facility.
  • Manage inventory of supplies; restocking exam/procedure rooms.
  • Sanitize laboratory bathrooms after each patient use.
  • Call patients with lab results.
  • Clean/restock examination rooms to prepare for each patient.
  • Sanitize back-office surfaces with high patient contact.
  • Assists front office registration at start of patient encounter, including collecting insurance information and additional payment information from patient during their visit as necessary
  • Attend Medical Assistant meetings and all required staff meetings.
  • Other duties as assigned.

Organizational Expectations:  

  • Upholds a positive, professional, service-oriented work environment for staff and patients, by supporting the Local MD Urgent Care Mission and Core Values.
  • Provides positive and courteous customer service to all Local MD Urgent Care patients, vendors, and coworkers.
  • Build positive and professional rapport with patients thru timely, empathetic, respectful, and thorough interactions.  
  • Understand and maintain strict patient and employee confidentiality in compliance with Local MD Urgent Care Policies and HIPAA guidelines.
  • Must be able to work collaboratively with all Local MD Urgent Care staff.
  • Maintains understand of and abide by Local MD Urgent Care standards, Clinical and Administrative Policies and Procedures
  • Maintain working knowledge of office and medical services, clinical policies/procedures and in the use of all relevant office equipment and medical devices/equipment (AD machine and EKG), computers, and EMR systems.
  • Serves as a role model by demonstrating exceptional ability, effective communication, and critical thinking skills along with a willingness to take on new and additional responsibilities.
  • Embraces current ideas and respects cultural differences.
  • Uses resources efficiently.
  • Responsible for own ongoing professional development by maintaining appropriate licensure/certification, continuing education requirements, participates in available learning opportunities.

Education & Experience:

  • Medical Assistant (MA) licensed in the state of Illinois, college education as per licensing requirements, high school diploma, or equivalent.
  • Minimum one (1) year experience as a MA in an outpatient medical clinic, medical office, or hospital setting required.
  • Must possess exceptional verbal and written communication skills, a strong understanding of ethical behavior and confidentiality, and advanced critical thinking and organizational abilities. •    Thrive in an ever evolving and demanding environment

Physical Requirements and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job in a clinical setting.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to operate office and medical equipment standard in a clinical medical environment. Must be able to stand for prolonged periods of time in addition to walking, quick turns, bending and bending to lift, lift above shoulder height, push, pull and assist patients from flat to sit and sit to stand. Ability to bend and lift up to fifty (50) pounds. Daily exposure to mild to moderate sanitizing chemicals expected. Hearing and vision required.

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