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Back Office Medical Assistant Jobs in Decatur, IL

Aspen Dental

Dental Assistant - Entry Level

Forsyth, IL · On-site

$17 - $21/hr

... back to communities and positively affect patients' lives. Salary: $17 - $21 / hour Job Type ... Perform various office tasks as necessary * Collaborate with other members of the dental team to ...

Aspen Dental

Dental Assistant - Entry Level

Forsyth, IL · On-site

$17 - $21/hr

... back to communities and positively affect patients' lives. Salary: $17 - $21 / hour Job Type ... Perform various office tasks as necessary * Collaborate with other members of the dental team to ...

Aspen Dental

Dental Assistant - Entry Level

Forsyth, IL

$17 - $21/hr

... back to communities and positively affect patients' lives. Salary: $17 - $21 / hour Job Type ... Perform various office tasks as necessary * Collaborate with other members of the dental team to ...

Visiting Angels

CNA Nurse Aide

Lincoln, IL · On-site

$16 - $20/hr

Being a CNA Nurse Aide at Visiting Angels Springfield is a job that is rewarding, allowing you to give back to your community and broaden your skills. The Springfield Office Team provides caregivers ...

Wendy's

Assistant Manager

Decatur, IL · On-site

$17 - $19/hr

Great food, great service, great everything is what keeps them coming back. * You show Shift ... Travel to other locations (restaurants, area office, etc.) as needed. * Stand for long periods ...

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Back Office Medical Assistant information

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$26

How much do back office medical assistant jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for back office medical assistant in Decatur, IL is $19.76, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $21.68 per hour, depending on experience, location, and employer.

What are Back Office Medical Assistants?

Back Office Medical Assistants are healthcare professionals who primarily handle clinical tasks in medical offices, clinics, or healthcare facilities. Their duties often include taking patient histories, measuring vital signs, preparing patients for examinations, assisting physicians during exams, and performing basic laboratory tests. Unlike front office medical assistants, who focus on administrative work, back office assistants are more involved with direct patient care and clinical procedures. They play a crucial role in ensuring that medical practices run smoothly and efficiently.

What is the difference between Back Office Medical Assistant vs Front Desk Medical Assistant?

AspectBack Office Medical AssistantFront Desk Medical Assistant
CertificationsCPR, EKG, Phlebotomy (optional)Customer service, HIPAA compliance
Work EnvironmentClinical areas, exam roomsReception, scheduling, patient check-in
Job ResponsibilitiesAssisting with exams, taking vital signs, clinical tasksScheduling appointments, answering phones, patient check-in/out

Back Office Medical Assistants primarily handle clinical tasks in exam rooms, while Front Desk Medical Assistants focus on administrative duties at the reception area. Both roles often require similar certifications and are essential in healthcare settings, but they differ in daily responsibilities and work environment.

What are some common challenges faced by Back Office Medical Assistants and how can they be managed?

Back Office Medical Assistants often face challenges such as managing a fast-paced workflow, balancing multiple patient needs, and maintaining accurate documentation under time constraints. To handle these effectively, strong organizational skills, attention to detail, and the ability to prioritize tasks are essential. Collaborating closely with healthcare providers and staying up to date with electronic health record systems can also help streamline daily responsibilities and reduce errors, contributing to a smoother clinical environment.

What are the key skills and qualifications needed to thrive as a Back Office Medical Assistant, and why are they important?

To thrive as a Back Office Medical Assistant, you need a solid understanding of clinical procedures, patient care, and medical terminology, generally backed by a medical assisting certificate or diploma. Familiarity with electronic health records (EHR) systems, basic laboratory equipment, and medical billing software is often required. Strong organizational skills, attention to detail, and the ability to communicate effectively with both patients and healthcare providers help set top performers apart. These skills and qualities ensure efficient patient care, accurate recordkeeping, and seamless support for clinical operations.

What Does a Back Office Medical Assistant Do?

Back office medical assistants conduct basic clinical duties for doctors and nurses in a physician’s office, hospital, or other medical facility. In this role, you bring patients back to the exam rooms, take and record vital signs, and ask patients questions about their symptoms, concerns, and medical history. When necessary, you also conduct hearing and vision exams, prepare patients for in-office medical procedures such as EKGs, and draw blood and collect urine specimens for laboratory work. You carry out most of your responsibilities in the back office of a medical facility, but most medical assistants are also responsible for some front office duties, such as filing and organizing patient records, answering phone calls, and scheduling patients.

More about Back Office Medical Assistant jobs
What job categories do people searching Back Office Medical Assistant jobs in Decatur, IL look for? The top searched job categories for Back Office Medical Assistant jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Back Office Medical Assistant jobs? Cities near Decatur, IL with the most Back Office Medical Assistant job openings:
Back Office Medical Assistant jobs near you
Infographic showing various Back Office Medical Assistant job openings in Decatur, IL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,092 per year, or $19.8 per hour.
Flex Clinical LPN/CMA - Decatur

Flex Clinical LPN/CMA - Decatur

Springfield Clinic

Decatur, IL

$17.50 - $22.25/hr

Full-time

Posted 7 days ago

Springfield Clinic rating

6.7

Company rating: 6.7 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

526th of 886 rated healthcare providers

Job description

The Flex Clinical Staff member is responsible for patient care according to individual needs of the patient population within the rules and regulations of their scope of practice and managing the operations of the office on a daily basis.

Job Relationships

Reports to the Operations Manager

Principal Responsibilities

  • Obtain medical information, chief complaints, vital signs and diagnostic test results in preparation for physician examination and documents in the medical record.
  • Assist the physician in the examination treatment of the patient by handing instruments, providing dressings, preparing equipment, etc. according to Infection Control Policy.
  • Administer care treatments prescribed by the provider within scope of practice.
  • Provides for continuity of care with patient treatment plans prescribed by the provider by putting in orders, scheduling tests and procedures, relaying patient results to providers and patients as appropriate, make referrals to other agencies, obtaining prior authorizations or certifications as needed. 
  • Serve as a patient advocate by protecting patient rights and give attention to complaints regarding service.
  • Provide emotional support and guidance to patients/family.
  • Demonstrate professionalism by adhering to performance standards including dress code.
  • Insure confidentiality for patients and staff.
  • Maintain knowledge by attending appropriate education programs, reading current journals and literature, and documents for yearly evaluation.
  • Comply with the Springfield Clinic incident reporting policy and procedures.
  • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
  • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
  • Orient new personnel to specialty.
  • Perform other job duties as assigned.

Education/Experience

  • Educated as an LPN or CMA by an approved program.

Licenses/Certificates

  • Current licensure in the state of Illinois or certification for CMA.
  • CPR certification per American Heart Association guidelines required within 30 days of hire.

Knowledge, Skills and Abilities

  • Assume accountability and responsibility for own practice and that, which is delegated.

Working Environment

  • Works in office setting during the hours the Clinic is available to patients/families.
  • Sitting vs. standing averages to 50-50%.
  • Minimal lifting requirements.  Occasional lifting required for orthopedics, geriatrics and internal medicine.

PHI/Privacy Level

HIPAA1

What Springfield Clinic employees say

Pay

Benefits

Hours and flexibility

Workplace

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