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Back Office Business Analyst Jobs (NOW HIRING)

Back Office

$17.25 - $22.50/hr

... their business strategy for continued growth. The Back Office manages the applications within the e-commerce ecosystem. By assisting merchants and support analysts, they are responsible for the ...

About the Role Turing is seeking a Technical Business Analyst who understands both business ... The ideal candidate has experience working on corporate back-office platforms supporting finance or ...

Business Analyst

Newburyport, MA · On-site

$28.85 - $38.45/hr

Business Analyst The Institution for Savings is seeking a full-time in-office Business Analyst to contribute to the improvement of internal processes by determining best practices and solutions ...

Business Analyst

Newburyport, MA · On-site

$28.85 - $38.45/hr

Business Analyst The Institution for Savings is seeking a full-time in-office Business Analyst to contribute to the improvement of internal processes by determining best practices and solutions ...

BUSINESS ANALYST (DATA) Location: New York Duration: 9+ months Work Mode: Hybrid (3 days in office ... Good understanding of finance and front/middle/back-office operations, and able to adapt quickly to ...

Back Office MA

Fallbrook, CA · On-site

$23 - $25/hr

Job Summary Our client is looking for a dedicated Back Office Manager to join their dynamic ... Due to these job duties, this position has a significant impact on the business operations and ...

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Back Office Business Analyst information

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$17

$47

$71

How much do back office business analyst jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for back office business analyst in the United States is $47.43, according to ZipRecruiter salary data. Most workers in this role earn between $35.58 and $59.38 per hour, depending on experience, location, and employer.

What does a back office business analyst do?

A Back Office Business Analyst is responsible for analyzing and improving processes that support the internal operations of a company, such as finance, human resources, compliance, and IT. They gather business requirements, evaluate workflows, and recommend solutions to enhance efficiency and accuracy. Their work often involves collaborating with various departments, documenting business needs, and supporting the implementation of new systems or software. Back Office Business Analysts play a key role in ensuring that internal processes run smoothly and support the organization’s goals.

What are the key skills and qualifications needed to thrive as a back office business analyst, and why are they important?

To thrive as a Back Office Business Analyst, you need strong analytical abilities, process optimization knowledge, and a background in business or finance, often supported by a relevant degree. Familiarity with data analysis tools (such as Excel, SQL, or Tableau), ERP systems, and sometimes certifications like CBAP or Lean Six Sigma are typical requirements. Excellent communication, attention to detail, and problem-solving skills help you collaborate across teams and translate business needs into actionable improvements. These competencies are critical for ensuring efficient business operations, accurate data handling, and effective support for decision-making processes.

What are some common challenges faced by back office business analysts, and how can they effectively address them?

Back Office Business Analysts often navigate challenges such as reconciling data discrepancies, managing competing stakeholder priorities, and adapting to evolving regulatory requirements. To address these, analysts must develop strong attention to detail, effective communication skills, and a proactive approach to process improvement. Collaborating closely with IT, operations, and compliance teams helps ensure accurate requirements gathering and smooth implementation of solutions. Staying updated on industry regulations and leveraging automation tools can also help streamline back office processes.

What is the difference between Back Office Business Analyst vs Front Office Business Analyst?

AspectBack Office Business AnalystFront Office Business Analyst
Required credentialsBachelor's degree in Business, Finance, or related field; certifications like CBAP or PMI-PBABachelor's degree in Business, Finance, or related field; similar certifications
Work environmentSupports internal operations, back-end processes, and administrative functionsInteracts with clients, sales teams, and customer-facing departments
Employer and industry usageUsed across banking, finance, insurance, and corporate sectorsCommon in banking, investment firms, and sales-driven industries

The Back Office Business Analyst primarily focuses on internal processes and administrative functions, ensuring operational efficiency. In contrast, the Front Office Business Analyst works closely with clients and sales teams to drive revenue and customer engagement. Both roles require similar credentials and are vital in their respective areas within the industry.

Is a back office business analyst a back office role?

A back office business analyst is typically a role that supports internal operations, focusing on process improvement, data analysis, and system requirements. While it involves working behind the scenes rather than directly with clients, it is considered a back office function within an organization.
More about Back Office Business Analyst jobs

What cities are hiring for Back Office Business Analyst jobs?

Cities with the most Back Office Business Analyst job openings:

Infographic showing various Back Office Business Analyst job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $98,662 per year, or $47.4 per hour.

$17.25 - $22.50/hr

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Job description

Back Office

Fygaro is an eCommerce Business Generator, enabling entrepreneurs and businesses of all sizes to sell online. Winners of the Visa Everywhere Initiative 2020, Fygaro is a leading tech-startup focused on helping SMBs and Entrepreneurs in the LAC region to adopt eCommerce into their business strategy for continued growth.

Job Description

The Back Office manages the applications within the e-commerce ecosystem. By assisting merchants and support analysts, they are responsible for the tracking of incidents and the follow-up of stakeholder requests. They also assist in monitoring the health of the applications, while taking all the necessary actions to resolve issues in a timely manner and with a sense of urgency.

Responsibilities

  • Assist with providing first and second level support for e-commerce applications;
  • Identify, research, troubleshoot, and resolve technical issues by partnering with their support analyst lead to collaborate with development and cross functional product teams;
  • Respond to stakeholder requests by utilizing various communication channels (ticketing system, phone, email, chat, etc.);
  • Offer a high level of customer service to stakeholders with various degrees of technical proficiency and detailed communication;
  • Document, dispatch and escalate requests when necessary;
  • Follow up with stakeholders to ensure satisfaction;
  • Work directly with 3rd party support teams to troubleshoot technical bugs and other processes.
Qualifications

Requirements

  • University courses in information technology/computer science or equivalent experience;
  • E-commerce experience (an asset);
  • IT Project experience is an asset (if done as part of the school curriculum);
  • Experience working on software is an asset (if done as part of the school curriculum/projects);
  • Basic understanding of code (HTML, PHP, Javascript) is an asset.
  • Excellent customer service skills;
  • Excellent communication and writing skills;
  • Good interpersonal skills;
  • Proactive and autonomous;
  • Ability to make complex information accessible;
  • Curiosity to learn;
  • Good working knowledge of Microsoft Office suite (particularly excel);
  • Bilingualism (Spanish/English) is required both orally and in writing.
Additional Information

Perks :

  • Excellent compensation.
  • 100% remote work.
  • Monday to Friday work schedule.
  • Indefinite Term contract