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Back Office Business Analyst Jobs (NOW HIRING)

Mosaic Health

PMO Business Analyst Lead

Fort Myers, FL · On-site

$103K - $154K/yr

Summary The PMO Business Analyst Lead supports enterprise project and portfolio management by partnering with business leaders, project managers, and technology teams to ensure initiatives are well ...

Staffingine LLC

Murex Back Office

Edison, NJ · On-site

$19.50 - $26/hr

Murex Back Office Job Location: Edison, New Jersey Job Type ... Contract * 5 years of experience in financial markets IT business analysis * Financial products ...

Citizens, Inc.

Business Analyst

Austin, TX · On-site

Summary: Citizens is seeking a PMO Business Analyst to serve as a strategic partner within the Project Management Office, driving consistent, high-quality business analysis across enterprise ...

Fygaro

Back Office

$17.25 - $22.50/hr

... their business strategy for continued growth. The Back Office manages the applications within the e-commerce ecosystem. By assisting merchants and support analysts, they are responsible for the ...

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Back Office Business Analyst information

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How much do back office business analyst jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for back office business analyst in the United States is $47.43, according to ZipRecruiter salary data. Most workers in this role earn between $35.58 and $59.38 per hour, depending on experience, location, and employer.

Will AI replace a business analyst?

AI can automate routine tasks and data analysis for a back office business analyst, but it is unlikely to fully replace the role. Business analysts rely on critical thinking, stakeholder communication, and strategic decision-making, which are difficult for AI to replicate. Instead, AI tools are expected to augment their work, enabling analysts to focus on higher-level analysis and problem-solving.

What are the key skills and qualifications needed to thrive as a Back Office Business Analyst, and why are they important?

To thrive as a Back Office Business Analyst, you need strong analytical abilities, process optimization knowledge, and a background in business or finance, often supported by a relevant degree. Familiarity with data analysis tools (such as Excel, SQL, or Tableau), ERP systems, and sometimes certifications like CBAP or Lean Six Sigma are typical requirements. Excellent communication, attention to detail, and problem-solving skills help you collaborate across teams and translate business needs into actionable improvements. These competencies are critical for ensuring efficient business operations, accurate data handling, and effective support for decision-making processes.

What does a Back Office Business Analyst do?

A Back Office Business Analyst is responsible for analyzing and improving processes that support the internal operations of a company, such as finance, human resources, compliance, and IT. They gather business requirements, evaluate workflows, and recommend solutions to enhance efficiency and accuracy. Their work often involves collaborating with various departments, documenting business needs, and supporting the implementation of new systems or software. Back Office Business Analysts play a key role in ensuring that internal processes run smoothly and support the organization’s goals.

What are the top 3 skills for a business analyst?

A business analyst, including those in back office roles, should have strong analytical skills to interpret data and identify trends, excellent communication skills to convey findings clearly, and proficiency with tools like Excel, SQL, or data visualization software. These skills enable effective problem-solving and support decision-making processes within organizations.

What are some common challenges faced by Back Office Business Analysts, and how can they effectively address them?

Back Office Business Analysts often navigate challenges such as reconciling data discrepancies, managing competing stakeholder priorities, and adapting to evolving regulatory requirements. To address these, analysts must develop strong attention to detail, effective communication skills, and a proactive approach to process improvement. Collaborating closely with IT, operations, and compliance teams helps ensure accurate requirements gathering and smooth implementation of solutions. Staying updated on industry regulations and leveraging automation tools can also help streamline back office processes.

What is the difference between Back Office Business Analyst vs Front Office Business Analyst?

AspectBack Office Business AnalystFront Office Business Analyst
Required credentialsBachelor's degree in Business, Finance, or related field; certifications like CBAP or PMI-PBABachelor's degree in Business, Finance, or related field; similar certifications
Work environmentSupports internal operations, back-end processes, and administrative functionsInteracts with clients, sales teams, and customer-facing departments
Employer and industry usageUsed across banking, finance, insurance, and corporate sectorsCommon in banking, investment firms, and sales-driven industries

The Back Office Business Analyst primarily focuses on internal processes and administrative functions, ensuring operational efficiency. In contrast, the Front Office Business Analyst works closely with clients and sales teams to drive revenue and customer engagement. Both roles require similar credentials and are vital in their respective areas within the industry.

What does a back office analyst do?

A back office analyst is responsible for supporting the administrative and operational functions of a company, such as processing transactions, managing data, and ensuring compliance. They often work with financial systems, use tools like Excel or specialized software, and focus on accuracy and efficiency to support front office activities.

Is an IT BA role stressful?

A Back Office Business Analyst role can involve pressure to meet project deadlines, manage multiple stakeholders, and ensure accurate data analysis. The level of stress depends on the organization, workload, and complexity of projects, but strong organizational and communication skills can help manage stress effectively.
More about Back Office Business Analyst jobs
What cities are hiring for Back Office Business Analyst jobs? Cities with the most Back Office Business Analyst job openings:
What job categories do people searching Back Office Business Analyst jobs look for? The top searched job categories for Back Office Business Analyst jobs are:
Back Office Business Analyst jobs near you
Infographic showing various Back Office Business Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 88% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $98,662 per year, or $47.4 per hour.
PMO Business Analyst Lead

PMO Business Analyst Lead

Mosaic Health

Fort Myers, FL • On-site

$103K - $154K/yr

Full-time

Posted 5 days ago

Job description

Job Description Summary

The PMO Business Analyst Lead supports enterprise project and portfolio management by partnering with business leaders, project managers, and technology teams to ensure initiatives are well-defined, prioritized, and aligned with Mosaic Health's strategic, clinical, and operational goals.
In addition to project-level analysis, this role contributes to portfolio-level planning and decision support, including budget tracking, resource capacity analysis, and prioritization support. The PMO Business Analyst Lead helps improve visibility into demand, capacity, and value across the portfolio to support informed leadership decision-making.

How will you make an impact & Requirements

Project Intake & Business Analysis

  • Support the PMO intake and prioritization process by helping define project scope, objectives, success criteria, and business case justification
  • Partner with requestors to clearly articulate the "why," expected outcomes, benefits, and risks of proposed initiatives
  • Facilitate discovery sessions and working meetings with business, clinical, and operational stakeholders
  • Develop clear problem statements, current-state and future-state workflows, and impact assessments

Requirements & Documentation

  • Elicit, analyze, and document business, functional, and non-functional requirements
  • Create and maintain requirements documentation, process flows, user stories, acceptance criteria, and assumptions
  • Ensure requirements are traceable, prioritized, and aligned with approved scope and objectives
  • Support change control by assessing the business, timeline, budget, and resource impacts of scope changes

Portfolio, Budget & Resource Management Support

  • Support portfolio-level analysis to help leadership understand demand, capacity, and prioritization tradeoffs
  • Assist with project budget tracking, forecast updates, and variance analysis
  • Support resource planning by analyzing capacity, allocation, and utilization across projects
  • Identify resource constraints, competing priorities, and delivery risks at the portfolio level
  • Contribute to portfolio dashboards, reporting, and executive summaries

Stakeholder & Project Support

  • Serve as a liaison between business stakeholders, project managers, and delivery teams
  • Support PMs with milestone readiness, risk identification, dependency tracking, and issue analysis
  • Assist with stakeholder communication and expectation management
  • Participate in project and portfolio governance meetings as needed

PMO Operations & Continuous Improvement

  • Support standardization and continuous improvement of PMO processes, tools, and templates
  • Assist with portfolio reporting, KPIs, and performance metrics
  • Identify opportunities to improve intake, prioritization, and delivery effectiveness
  • Contribute to the ongoing maturity of PMO governance and operating practices

Required Qualifications

  • Bachelor's degree in Business, Healthcare Administration, Information Systems, Finance, or related field, or equivalent experience
  • 3-5 years of experience in a Business Analyst, Project Analyst, or PMO support role
  • Experience supporting project and/or portfolio management activities
  • Strong analytical, documentation, and stakeholder facilitation skills
  • Ability to manage multiple priorities in a fast-paced, regulated environment

Preferred Qualifications

  • Experience working in a PMO or enterprise portfolio management environment
  • Healthcare industry experience (provider, payer, or managed services preferred)
  • Experience with financial analysis, budgeting, or resource planning for projects
  • Familiarity with Agile, hybrid, and waterfall delivery methodologies
  • Experience with tools such as Smartsheet, MS Project, Jira, or similar PPM platforms
  • CBAP, CCBA, PMI-PBA, PMP, or similar certification (preferred, not required)

Key Competencies

  • Strong analytical and financial reasoning skills
  • Ability to translate business needs into clear, actionable requirements
  • Clear and practical written and verbal communication
  • Comfort working with executives, clinicians, and operational leaders
  • Detail-oriented with a portfolio-level mindset
  • Ability to identify risks, constraints, and tradeoffs across projects

Compensation:

$103,043.00

to

$154,563.00

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