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Bdc Service Jobs (NOW HIRING)

Reeder Chevrolet

BDC Service Representative

Knoxville, TN

$14.25 - $19/hr

BDC Service Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

Reeder Chevrolet

BDC Service Representative

Knoxville, TN · On-site

$12.75 - $17/hr

BDC Service Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

Hyundai of Mobile

BDC Service Representative

Mobile, AL · On-site

$12.25 - $16.50/hr

BDC Service Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

Hyundai of Mobile

BDC Service Representative

Mobile, AL

$15 - $19.75/hr

BDC Service Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

Reeder Chevrolet

BDC Service Representative

Knoxville, TN · On-site

$12.75 - $17/hr

BDC Service Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

Asbury Automotive Group

BDC Service Agent

Duluth, GA · On-site

$13.75 - $18.50/hr

As a BDC Service Agent, you will have the opportunity to positively impact our business and the lives of our team members and customers every day. We seek an energetic, customer-focused BDC Service ...

asburyauto

BDC Service - Honda Seekonk

Seekonk, MA

$17/hr

Automotive Service BDC $17.00 - $17.00 per Hour + Weekly Pay + Comprehensive Benefits The final pay offered to a successful candidate will be dependent on several factors that may include but are not ...

asburyauto

BDC Service - Honda Seekonk

Seekonk, MA

$17/hr

Automotive Service BDC $17.00 - $17.00 per Hour + Weekly Pay + Comprehensive Benefits The final pay offered to a successful candidate will be dependent on several factors that may include but are not ...

Hersons Honda

BDC Service Appointment Consultant

Rockville, MD · On-site

$15.25 - $20.50/hr

As a BDC Service Appointment Consultant , you will assist customers by phone and online chat with scheduling service appointments and ensuring a smooth customer experience. Benefits Healthcare Plan ...

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BDC Service information

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How much do bdc service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for bdc service in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a BDC Service?

BDC Service jobs refer to positions within a Business Development Center (BDC) at a car dealership or automotive service center. Employees in BDC Service roles are responsible for handling inbound and outbound calls, scheduling service appointments, following up with customers, and supporting the service department's customer relations. They play a key role in ensuring customer satisfaction and keeping service bays full by efficiently coordinating communication between customers and the dealership's service team.

What skills and qualifications are needed to thrive as a BDC Service representative?

To excel as a BDC (Business Development Center) Service Representative, you need strong customer service skills, proficiency in scheduling and follow-up, and often a high school diploma or equivalent. Familiarity with CRM software, dealership management systems, and phone systems is typically required. Excellent communication, active listening, and problem-solving abilities help you effectively engage and retain customers. These skills are crucial for optimizing service appointments, building customer loyalty, and supporting dealership growth.

How does a BDC Service representative typically interact with service advisors and technicians in an automotive dealership?

As a BDC (Business Development Center) Service Representative, you regularly collaborate with service advisors and technicians to ensure seamless customer service. This involves scheduling appointments, confirming service needs with the advisors, and relaying important customer information to the technicians. Effective communication and organization are essential, as you often act as the bridge between customers and the service department, helping to manage workflow and resolve any issues that arise. Building strong relationships within the team can enhance both efficiency and customer satisfaction.

What is the difference between Bdc Service vs Customer Service Representative?

AspectBdc ServiceCustomer Service Representative
CredentialsTypically requires sales or automotive certificationsUsually requires customer service or communication skills, no specific certifications
Work EnvironmentAutomotive dealerships, sales-focusedRetail, call centers, various industries
Employer & IndustryAuto dealerships, automotive industryBroad range of industries including retail, telecom, finance
Search & Comparison IntentLooking for automotive sales or dealership rolesSeeking customer support or service roles

While Bdc Service focuses on automotive dealership sales and lead management, Customer Service Representative roles are broader, covering various industries and customer support functions. Both roles require strong communication skills but differ in industry focus and certifications.

Is being a Bdc Service a good job?

A Bdc Service role involves managing customer interactions, scheduling appointments, and supporting sales teams, often requiring strong communication and organizational skills. It can offer steady employment with opportunities for advancement, but job satisfaction depends on the work environment and individual preferences.
More about BDC Service jobs

What cities are hiring for Bdc Service jobs?

Cities with the most Bdc Service job openings:

What are the most commonly searched types of Bdc Service jobs?

The most popular types of Bdc Service jobs are:

What states have the most Bdc Service jobs?

States with the most job openings for Bdc Service jobs include:

BDC Service jobs near you
Infographic showing various Bdc Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,575 per year, or $18.1 per hour.

BDC Service Representative

Rusnak-Business Development Center

Arcadia, CA

$18/hr

Full-time

Re-posted 7 days ago

Job description

BDC Service Representative 

Become a Rusnak! Join Rusnak Auto Group, a leading automotive organization with over 60 years of success serving Greater Los Angeles and Southern California. We are proud to offer a dynamic, diverse, ethical, and professional workplace where dedicated team members thrive while representing some of the world's most sought-after luxury automotive brands.

About the Role

Our BDC Department in Arcadia is seeking BDC Service Representatives. This is a great opportunity to take your automotive career to the next level. In this position, you will contribute to the success of Rusnak Group by effectively maintaining a vital communication link between the Business Development Center (BDC) and internal and external Clients, while ensuring achievement of all franchise service goals and objectives.

Compensation: $18/hr. 

*Compensation will be based on experience and skill level.

Responsibilities

Effectively and Efficiently Contributes to a Profitable and Successful Business Unit:

  • Fields inbound phone calls on a daily basis; make outbound phone calls to gain new growth for all franchises
  • Generate service appointments for all franchises to promote greater revenue for each franchise
  • Efficiently record all customer interaction activity in the Company’s customer database system; enter notes in a timely basis and write in professional, clear, grammatically correct manner with complete details listed.
  • Effectively manages special tasks as assigned by the BDC and Service management team to contribute to overall team success of the organization
  • Meet individual and team goals and initiative; for example hourly goals, monthly, and annual goals
  • Provides daily, monthly and quarterly progress updates to BDC and Service management; ensures all managers are informed on all customer and personal concerns.
  • Learn and adapt to changing needs of BDC campaigns by given deadline
  • Learn and correctly apply scripts within 24 hours of being provided by management
  • Communicates effectively with service customers within established time frames
  • Encourages clients to visit the dealership and service their vehicle by scheduling service appointments;

Qualifications

  • Desired; H.S. Diploma/GED/ or Equivalent
  • Required; 2+ years in position of customer service representative or similar positions in retail industry.
  • Required; Excellent interpersonal and customer service skills; retail related experience.
  • Required; Strong verbal and written communication skills (Bi-lingual in English and Spanish a plus;
  • At least eighteen (18) years of age.

We are committed to providing equal employment opportunities to all applicants and employees without regard to race, ethnicity, color, religion, creed, national origin, ancestry, sex, pregnancy (including childbirth, breast feeding and related medical conditions), age, disability, citizenship status, veteran and uniform service member status, protected medical condition, genetic information, sexual orientation, gender, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain required employment statistics on applicants.
The Company will provide a reasonable accommodation for any known physical or mental disability of a qualified individual to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual. Please inform the Company’s Human Resources representative if you need assistance completing any forms or to otherwise participate in the application process.
Please provide complete information. An incomplete application may affect your consideration for employment.

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