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Avaya Software Engineer Jobs (NOW HIRING)

CLOUD 9 SOLUTIONS, LLC

Telecom Engineer

Lansing, MI · On-site

Maintains telecommunication systems and software, such as Avaya Aura platform; SIP Gateways ... Telecommunications Engineer Other duties * Active involvement in design discussions with OEMs ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

Perform system upgrades, patching, and lifecycle maintenance for hardware and software. * Provide ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

Perform system upgrades, patching, and lifecycle maintenance for hardware and software. * Provide ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

Perform system upgrades, patching, and lifecycle maintenance for hardware and software. * Provide ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA

$145K - $165K/yr

Perform system upgrades, patching, and lifecycle maintenance for hardware and software. * Provide ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

Perform system upgrades, patching, and lifecycle maintenance for hardware and software. * Provide ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA

$175K - $195K/yr

Perform system upgrades, patching, and lifecycle maintenance for hardware and software. * Provide ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

VTG

Senior Cisco Voice Engineer

Dulles, VA · Hybrid

... software. • Provide engineering support for new site standups, including dial plan design and ... supporting Avaya platforms in hybrid Cisco/Avaya environments • Experience with secure ...

B/Core

Voice Engineer with Security Clearance

Chantilly, VA · On-site

$145K - $165K/yr

Perform system upgrades, patching, and lifecycle maintenance for hardware and software. * Provide ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

B/Core

Voice Engineer with Security Clearance

Chantilly, VA · On-site

$175K - $195K/yr

Perform system upgrades, patching, and lifecycle maintenance for hardware and software. * Provide ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

VTG

Senior Cisco Voice Engineer

Dulles, VA · On-site

... software. • Provide engineering support for new site standups, including dial plan design and ... supporting Avaya platforms in hybrid Cisco/Avaya environments • Experience with secure ...

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Avaya Software Engineer information

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$55.5K

$118.7K

$173.5K

How much do avaya software engineer jobs pay per year?

As of Jul 1, 2026, the average yearly pay for avaya software engineer in the United States is $118,674.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,500.00 and $133,500.00 per year, depending on experience, location, and employer.

What is an Avaya Software Engineer?

An Avaya Software Engineer is a technical professional who specializes in developing, implementing, and supporting software solutions for Avaya systems, which are widely used for unified communications and contact center services. They design, test, and maintain software that integrates with Avaya platforms, ensuring seamless communication and efficient workflow for businesses. Avaya Software Engineers may work on projects involving VoIP, telephony, messaging, and other enterprise communication technologies. Their role often includes troubleshooting technical issues, customizing features, and working closely with clients to meet their specific needs.

What are some common challenges faced by Avaya Software Engineers when integrating Avaya solutions with existing enterprise systems?

Avaya Software Engineers often encounter challenges related to compatibility and interoperability when integrating Avaya communication platforms with a company's existing IT infrastructure. This may include addressing differences in protocols, ensuring seamless data flow between disparate systems, and troubleshooting issues related to network security and connectivity. Successful integration requires strong problem-solving skills, a solid understanding of Avaya APIs, and close collaboration with network administrators and IT teams to align system requirements and minimize downtime.

What are the key skills and qualifications needed to thrive as an Avaya Software Engineer, and why are they important?

To thrive as an Avaya Software Engineer, you need a solid background in software development, telecommunication systems, and experience with Avaya platforms, often supported by a degree in computer science or a related field. Familiarity with Avaya Aura, Avaya Communication Manager, SIP protocols, and relevant certifications such as Avaya Certified Implementation Specialist are typically required. Strong problem-solving skills, effective communication, and the ability to work collaboratively make someone stand out in this role. These abilities ensure the delivery of robust, scalable communication solutions and effective support for enterprise telephony environments.

What is the difference between Avaya Software Engineer vs Network Engineer?

AspectAvaya Software EngineerNetwork Engineer
Required CertificationsAvaya certifications, CCNA, CCNPCCNA, CCNP, Cisco certifications
Work EnvironmentTelecommunications, VoIP systems, software developmentNetwork infrastructure, routing, switching, security
Industry UsageTelecom providers, enterprise communication systemsIT firms, service providers, corporate networks

While both roles involve network and communication systems, Avaya Software Engineers focus on developing and maintaining Avaya communication solutions, whereas Network Engineers design and manage overall network infrastructure. Understanding these differences helps employers and professionals align skills with job requirements in the telecommunications and IT industries.

More about Avaya Software Engineer jobs
What job categories do people searching Avaya Software Engineer jobs look for? The top searched job categories for Avaya Software Engineer jobs are:
Avaya Software Engineer jobs near you
Infographic showing various Avaya Software Engineer job openings in the United States as of June 2026, with employment types broken down into 89% Part Time, and 11% Contract. Highlights an 83% Physical, 6% Hybrid, and 11% Remote job distribution, with an average salary of $118,674 per year, or $57.1 per hour.
Telecom Engineer

Telecom Engineer

CLOUD 9 SOLUTIONS, LLC

Lansing, MI • On-site

Contractor

Posted just now

Job description

Telecommunications Engineer

 

Job Purpose

 

The Telecommunications Engineer is responsible for the design, configuration, testing and deployment of telephony infrastructure solutions. Collaborates with internal teams and external vendors/ OEM ensuring the resolution of problems as they arise. Additionally, the Engineer works to resolve incidents and handles change management.   

 

Essential Job Duties & Responsibilities

  • Configures, tests and maintains telephony infrastructure solutions.

  • Maintains telecommunication systems and software, such as Avaya Aura platform; SIP Gateways (AudioCodes), Avaya SIP environment, CMS; Nice Recording & WFM systems, Nice Cxone

  • Partners with Network Services to analyze and resolve IP architecture.

  • Manage patch management and minor version upgrade of the Telephony Infra.

  • Diagnoses, troubleshoots, and compleProvides support to a “World-Class” Call Center consisting of many sub call centers with over 2800 call center associates.resolves 

  • x telecommunication network issues.

  • Participates in a 24x7 on-call rotation.Telecommunications Engineer

  Other duties

  • Active involvement in design discussions with OEMs , partners

  • Should be well verse with creating and updating MS Visio diagrams.

  • Assists with various telephony duties, including vectoring, CTI, IVR integration, SIP call routing and call recording, as needed.

  • Performs other special projects or duties as assigned.

  Knowledge, Skills & Abilities  

  • Strong knowledge of IP telephony and services. 

  • Fair understanding of Cloud networking concepts (Azure, AWS etc)

  • Strong knowledge of various telecommunications hardware and applications or services.

  • Strong knowledge of Microsoft Office tools.

  • Ability to effectively and efficiently identify, research and resolve a problem.

  • Strong analytical and problem-solving skills.

  • Excellent verbal, written and interpersonal communications skills.

  • Ability to work effectively under pressure.

  • Strong customer service skills.

  • Strong knowledge of MPLS, Net bond (Express Route), private and leased lines, ISDN, analog, T1, PRI, SIP type network solutions.

  Education and Experience

Bachelor’s degree or equivalent education and/or work experience.

8+ years in a medium to large corporation or government agency, with multi-site responsibilities.

  Certifications  

  • Avaya certified implementation specialist  

  • Avaya certified support specialist  

  • Audiocodes certified (Preferred)