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Av Support Jobs (NOW HIRING)

CoStar Group

AV Support Engineer I

Richmond, VA

AV Support Engineer I Company Overview: CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in ...

CoStar

AV Support Engineer I

Richmond, VA

AV Support Engineer I Company Overview: CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in ...

CoStar Group

AV Support Engineer I

Richmond, VA · On-site

AV Support Engineer I Company Overview: CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in ...

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Av Support information

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How much do av support jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for av support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are AV Support specialists?

AV Support specialists are professionals responsible for setting up, maintaining, and troubleshooting audio-visual equipment in various environments, such as offices, schools, and event venues. Their work often includes operating projectors, microphones, video conferencing systems, and soundboards to ensure smooth presentations and meetings. They also provide technical assistance during live events and can train users on how to operate AV technology. Strong problem-solving skills and technical knowledge are essential for this role.

What are some common challenges faced by AV Support professionals during live events, and how can they be managed?

AV Support professionals often encounter last-minute technical issues, such as connectivity problems or equipment malfunctions, especially during live events. Being proactive—by thoroughly testing all equipment before the event, maintaining backup devices, and having a clear troubleshooting protocol—can help minimize disruptions. Good communication with event organizers and presenters is also crucial, as it ensures smooth coordination and quick resolution of any unexpected problems. Staying calm under pressure and having strong problem-solving skills are essential for success in this fast-paced environment.

What are the key skills and qualifications needed to thrive as an AV Support specialist, and why are they important?

To thrive as an AV Support specialist, you need a solid understanding of audio-visual technology, troubleshooting skills, and often a background in electronics or IT. Familiarity with AV control systems (like Crestron or Extron), conferencing platforms, and certifications such as CTS (Certified Technology Specialist) are commonly required. Excellent communication, customer service, and problem-solving abilities help you address issues efficiently and interact positively with users. These competencies ensure smooth operation and minimal downtime for meetings and events reliant on AV technology.

What is the difference between Av Support vs AV Technician?

AspectAv SupportAV Technician
CredentialsTypically requires certifications like CTS or CompTIA A+Often requires similar certifications, with additional specialized training
Work EnvironmentSupports audiovisual systems remotely or on-site, often in corporate or event settingsPrimarily on-site installation, maintenance, and troubleshooting of AV equipment
Industry UsageCommon in corporate, education, and event industriesPrevalent in live events, broadcasting, and corporate AV setups

Av Support and AV Technician roles share many credentials and work environments, but Av Support often involves remote assistance and ongoing system support, while AV Technicians focus on hands-on installation and repair. Both roles are essential in the AV industry, with overlapping skills but different daily responsibilities.

More about Av Support jobs
What cities are hiring for Av Support jobs? Cities with the most Av Support job openings:
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What job categories do people searching Av Support jobs look for? The top searched job categories for Av Support jobs are:
Av Support jobs near you
Infographic showing various Av Support job openings in the United States as of July 2026, with employment types broken down into 43% Full Time, 5% Part Time, 3% Contract, and 49% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Senior AV Support Technician

Senior AV Support Technician

avisystems

Indianapolis, IN • On-site

Other

Re-posted 8 days ago

Job description

The role of Senior Audiovisual Support Technician will be dedicated to one of our key Enterprise customers. The primary responsibilities include providing advanced AV support, overseeing technical operations, and serving as a point of escalation for complex AV issues.

What You’ll be Doing: 

We are seeking a proactive and detail-oriented Senior Audiovisual Support Technician to join our technical support team. The ideal candidate will be responsible for providing intermediate to advanced AV support, troubleshooting, and setup for events, meetings, and daily operations. This role involves not only troubleshooting but also designing and optimizing AV setups for events, large meetings, and specialized presentations. As a senior technician, you will mentor junior staff, collaborate with various departments, and ensure the seamless integration and performance of audiovisual systems.


•Advanced AV Setup & Operation: Manage and configure AV systems for large-scale events, meetings, and specialized projects, including high-end audio systems, multi-camera video conferencing setups, and integrated control systems.
•Troubleshooting & Issue Resolution: Serve as the escalation point for Level 1 AV Technicians, providing in-depth troubleshooting and problem-solving for complex audiovisual issues, including equipment failure, software integration problems, and networked AV systems.
•System Optimization: Evaluate and improve the performance of AV systems by identifying and implementing enhancements, such as upgrading equipment, optimizing signal flow, and improving room acoustics or video quality.
•Mentorship & Training: Provide guidance, training, and technical support to Level 1 AV technicians, ensuring they are developing the skills necessary for effective problem-solving and AV setup.
•Collaboration with IT: Work closely with IT departments to integrate AV systems with network infrastructure, ensuring proper configuration, security, and functionality.
•Event Coordination: Plan and oversee AV requirements for high-profile events, liaising with event coordinators, clients, and external vendors to ensure all technical needs are met.
•Preventive Maintenance & Upgrades: Lead routine maintenance and troubleshooting on complex AV systems, recommending and implementing upgrades or replacements as necessary.
•Documentation & Reporting: Maintain detailed records of AV setups, troubleshooting procedures, and system performance. Provide reports on equipment usage, downtime, and recurring issues to management.
•Vendor & Equipment Management: Manage relationships with AV vendors, coordinate repairs, and assist in procurement of AV equipment, software, and services.
•Customer Service: Maintain a high level of professionalism and customer service when dealing with stakeholders, ensuring timely and efficient resolution of AV issues.

What You Bring to Assure Success:
•Proficiency in AV control systems (Crestron, Extron, AMX) and the ability to program or configure them.
•Strong knowledge of audio systems, video conferencing platforms (Zoom, Webex, Microsoft Teams), and presentation equipment.
•Deep understanding of signal flow, networking for AV systems, and digital/analog AV connections (HDMI, SDI, Dante, AES).
•Ability to troubleshoot advanced AV issues such as networked AV systems, complex audio feedback, or multi-source video switching.
•Familiarity with AV over IP systems and networked AV solutions.
•Experience in designing and deploying large-scale AV systems.
•Advanced certifications in AV technology (CTS-I, CTS-D, or similar) are preferred.
•Leadership abilities, with a focus on mentoring junior technicians.
•Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical users.
•Strong organizational and project management skills.

This job description is designed to outline the main duties and responsibilities associated with the role but is not exhaustive. Other duties may be assigned as necessary

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