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Av Support Jobs in California (NOW HIRING)

AVI-SPL

Onsite AV Support Technician

Mountain View, CA · On-site

$25.25 - $34.75/hr

The Onsite AV Support Technician will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s ...

Ursus

AV Support Technician

San Francisco, CA · On-site

Audio Visual Support Technician Location: San Francisco, CA Duration: 6 month contract to hire ... CTS and/or any other AV Industry certifications highly desired not required.

Ursus

AV Support Technician

San Francisco, CA · On-site

Audio Visual Support Technician Location: San Francisco, CA Duration: 6 month contract to hire ... CTS and/or any other AV Industry certifications highly desired not required. Employment Type ...

Ursus

AV Support Technician

San Francisco, CA · On-site

Audio Visual Support Technician Location: San Francisco, CA Duration: 6 month contract to hire ... CTS and/or any other AV Industry certifications highly desired not required.

Noblesoft Technologies

Webcast Support

Santa Clara, CA · On-site

$18.75 - $25/hr

Provide expert Conference Room AV Support, including troubleshooting and resolving technical issues promptly and effectively. * Install, configure, and maintain AV equipment in various AV spaces ...

AVI-SPL

Onsite AV Support Technician II

Walnut Creek, CA · On-site

$33.66 - $39.91/hr

Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, installing non-complex AV components, and video/audio recording support where applicable

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Av Support information

What is an AV Support specialist?

AV Support specialists are professionals responsible for setting up, maintaining, and troubleshooting audio-visual equipment in various environments, such as offices, schools, and event venues. Their work often includes operating projectors, microphones, video conferencing systems, and soundboards to ensure smooth presentations and meetings. They also provide technical assistance during live events and can train users on how to operate AV technology. Strong problem-solving skills and technical knowledge are essential for this role.

What are the key skills and qualifications needed to thrive as an AV Support specialist?

To thrive as an AV Support specialist, you need a solid understanding of audio-visual technology, troubleshooting skills, and often a background in electronics or IT. Familiarity with AV control systems (like Crestron or Extron), conferencing platforms, and certifications such as CTS (Certified Technology Specialist) are commonly required. Excellent communication, customer service, and problem-solving abilities help you address issues efficiently and interact positively with users. These competencies ensure smooth operation and minimal downtime for meetings and events reliant on AV technology.

What are some common challenges faced by AV Support professionals during live events, and how can they be managed?

AV Support professionals often encounter last-minute technical issues, such as connectivity problems or equipment malfunctions, especially during live events. Being proactive—by thoroughly testing all equipment before the event, maintaining backup devices, and having a clear troubleshooting protocol—can help minimize disruptions. Good communication with event organizers and presenters is also crucial, as it ensures smooth coordination and quick resolution of any unexpected problems. Staying calm under pressure and having strong problem-solving skills are essential for success in this fast-paced environment.

What is the difference between Av Support vs AV Technician?

AspectAv SupportAV Technician
CredentialsTypically requires certifications like CTS or CompTIA A+Often requires similar certifications, with additional specialized training
Work EnvironmentSupports audiovisual systems remotely or on-site, often in corporate or event settingsPrimarily on-site installation, maintenance, and troubleshooting of AV equipment
Industry UsageCommon in corporate, education, and event industriesPrevalent in live events, broadcasting, and corporate AV setups

Av Support and AV Technician roles share many credentials and work environments, but Av Support often involves remote assistance and ongoing system support, while AV Technicians focus on hands-on installation and repair. Both roles are essential in the AV industry, with overlapping skills but different daily responsibilities.

What are popular job titles related to Av Support jobs in California?

For Av Support jobs in California, the most frequently searched job titles are:

What job categories do people searching Av Support jobs in California look for?

The top searched job categories for Av Support jobs in California are:

What cities in California are hiring for Av Support jobs?

Cities in California with the most Av Support job openings:

Av Support jobs near you
Infographic showing various Av Support job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Onsite AV Support Technician

AVI-SPL

Mountain View, CA • On-site

$25.25 - $34.75/hr

Full-time

Medical, Dental, Vision

Re-posted 4 days ago

AVI-SPL rating

8.1

Company rating: 8.1 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

62nd of 225 rated it services

Job description

The Onsite AV Support Technician will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.
The AV Support Technician is identified as a Tech 1 (T1) position intended to provide direct end-user support in the operation of the systems. In addition, the AV Support Technician will possess the training and experience to resolve minor problems and perform clean, inspect and readiness checks on systems as part of the routine preventive maintenance process.
WHO WE ARE
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.
Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.
WHAT YOU'LL DO
The Onsite Support Technician will work in partnership with the customer, management team, global helpdesk, and service teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.
The Support Technician is identified as a Tech 1 (T1) position intended to provide direct end-user support in the operation of the systems. In addition, the AV Support Technician will possess the training and experience to resolve minor problems and perform clean, inspect and readiness checks on systems as part of the routine preventive maintenance process.
Day-To-Day Responsibilities:
  • Operate and test daily functionality of all AV and integrated conference rooms
  • Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers & LCD/Plasma Displays
  • Perform preventative maintenance to resolve problem or identify resolution to appropriate vendor or manufacturer
  • Troubleshoot AVN problems last minute as required as well as non-critical situations
  • Assist with company meetings/functions that require use of AV infrastructure (audio, video conferencing, webcasting, visual display or projection, and control system - AMX, Crestron operations)
  • Interact with client Customer Help Desk ticketing system to respond to end user requests
  • Coordinates with client staff to determine AV basic infrastructure requirements for any new conference room or media design
  • Setup and breakdown of all onsite meetings
  • Daily system testing to ensure equipment and room functionality
  • Responsible for escalating all "next level" break fix issues to their manager for resolution
  • Perform remote testing for local and regional offices
  • Ensure all AVS spaces are presentable for use
  • Other duties assigned as needed

Items to Consider:
  • AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.
  • This position will generally work on customer sites and may deal with a construction site type of work environment.

WHAT WE'RE LOOKING FOR
Must-Haves:
  • Effective communication and interaction with employees, clients, and colleagues and the ability to work effectively with all levels of the organization
  • Ability to test equipment and perform basic troubleshooting
  • Ability to work and think independently and ensuring to meet deadlines
  • Basic computer knowledge
  • Knowledge of basic signal flow for audio, video and control
  • Ability to balance multiple tasks with changing priorities
  • Strong organizational skills and excellent attention to detail
  • Excellent communication and interpersonal skills, both verbal and written
  • Demonstrated customer service focus and client communication skills
  • Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standard
  • Minimum of a High School Diploma or equivalent
  • Must be flexible to work after hours and weekends when required
  • Ability to regularly climb and work from ladders, lifting equipment, tools and materials

Education and/or Experience:
  • Minimum high school diploma or equivalent
  • Demonstrated working knowledge of AV practices and procedures
  • Videoconferencing experience including operation, call set-up and equipment
  • Knowledge of AV Control experience including Crestron, Extron, and/or AMX a plus
  • AV Support in Corporate, Event facility spaces a plus
  • Experience and knowledge of Zoom Conferencing Platform a plus
  • ServiceNow platform knowledge a plus

Physical Requirements
The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The employee must be able to lift and/or move up to 60 pounds, be able to climb ladders up to 20 feet tall and be able to work in small spaces and on uneven surfaces. The employee is frequently required to talk or hear. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
WHY YOU'LL LIKE WORKING HERE
  • Medical benefits, including vision and dental
  • Paid holidays, sick days, and personal days
  • Enjoyable and dynamic company culture
  • Training and professional development opportunities

MORE ABOUT US
AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.
Pay Type
Min Base
Max Base
Hourly
$30.29/hr
$38.46/hr

What AVI-SPL employees say

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About AVI-SPL

Sourced by ZipRecruiter

AVI-SPL is a digital enablement solutions provider that transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. As the leading provider of collaboration technology solutions, which include our award-winning managed services, our highly trained team works hand-in-hand with organizations worldwide—including more than 86% of Fortune 100 companies. Our experienced teams strategize, design, deploy, manage, and support audiovisual (AV) and unified communications (UC) solutions that are simple-to-use, scalable, serviceable, and measurable to ensure business objectives are achieved.

Industry

Technology, communication and media

Company size

1,001 - 5,000 Employees

Headquarters location

Tampa, FL, US

Year founded

1979

Social media

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