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Av Support Jobs in Connecticut (NOW HIRING)

The role combines audiovisual systems support, media deployment, calibration, preventive ... Troubleshoot failures across AV hardware, software, media players, signal paths, network routing ...

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The role combines audiovisual systems support, media deployment, calibration, preventive ... Troubleshoot failures across AV hardware, software, media players, signal paths, network routing ...

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AV Technician II

Mystic, CT · On-site

$20.70 - $22.70/hr

The AV Technician II supports Mystic Aquarium's exhibits, live shows, and special events by operating, maintaining, and troubleshooting audio-visual equipment to a consistently high standard.

AV Technician

Oxford, CT · On-site

$23/hr

Experience as an IT Support, IT Field Technician or AV Technician * Passion and capacity for learning * Technology skills and an ability to quickly understand new technology * Read and interpret ...

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AV Engineer

Groton, CT · Hybrid

$43.80 - $60/hr

Hours vary. Coordination with the other team members to support the client needs is flexible ... Expected to provide customization and integration with all AV equipment within the client ...

Design and implement network infrastructure to support integrated AV solutions, including routers, switches, and wireless access points. * Manage system programming and setup of advanced platforms ...

AV Engineer

Groton, CT · Hybrid

$43.80 - $60/hr

Hours vary. Coordination with the other team members to support the client needs is flexible ... Expected to provide customization and integration with all AV equipment within the client ...

We support our clients long after installation, building lasting relationships through responsive ... Assemble AV equipment racks per approved shop drawings, schematics, and rack elevations. * Mount AV ...

Lead daily Contractor-provided administration, visitor services, volunteer coordination, education support, IT/AV support, exhibit-maintenance support, and event support. * Supervise Contractor ...

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Lead daily Contractor-provided administration, visitor services, volunteer coordination, education support, IT/AV support, exhibit-maintenance support, and event support. * Supervise Contractor ...

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Showing results 1-20

Av Support information

See Connecticut salary details

$11

$17

$24

How much do av support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for av support in Connecticut is $17.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.42 per hour, depending on experience, location, and employer.

What is an AV Support specialist?

AV Support specialists are professionals responsible for setting up, maintaining, and troubleshooting audio-visual equipment in various environments, such as offices, schools, and event venues. Their work often includes operating projectors, microphones, video conferencing systems, and soundboards to ensure smooth presentations and meetings. They also provide technical assistance during live events and can train users on how to operate AV technology. Strong problem-solving skills and technical knowledge are essential for this role.

What are the key skills and qualifications needed to thrive as an AV Support specialist?

To thrive as an AV Support specialist, you need a solid understanding of audio-visual technology, troubleshooting skills, and often a background in electronics or IT. Familiarity with AV control systems (like Crestron or Extron), conferencing platforms, and certifications such as CTS (Certified Technology Specialist) are commonly required. Excellent communication, customer service, and problem-solving abilities help you address issues efficiently and interact positively with users. These competencies ensure smooth operation and minimal downtime for meetings and events reliant on AV technology.

What are some common challenges faced by AV Support professionals during live events, and how can they be managed?

AV Support professionals often encounter last-minute technical issues, such as connectivity problems or equipment malfunctions, especially during live events. Being proactive—by thoroughly testing all equipment before the event, maintaining backup devices, and having a clear troubleshooting protocol—can help minimize disruptions. Good communication with event organizers and presenters is also crucial, as it ensures smooth coordination and quick resolution of any unexpected problems. Staying calm under pressure and having strong problem-solving skills are essential for success in this fast-paced environment.

What is the difference between Av Support vs AV Technician?

AspectAv SupportAV Technician
CredentialsTypically requires certifications like CTS or CompTIA A+Often requires similar certifications, with additional specialized training
Work EnvironmentSupports audiovisual systems remotely or on-site, often in corporate or event settingsPrimarily on-site installation, maintenance, and troubleshooting of AV equipment
Industry UsageCommon in corporate, education, and event industriesPrevalent in live events, broadcasting, and corporate AV setups

Av Support and AV Technician roles share many credentials and work environments, but Av Support often involves remote assistance and ongoing system support, while AV Technicians focus on hands-on installation and repair. Both roles are essential in the AV industry, with overlapping skills but different daily responsibilities.

What job categories do people searching Av Support jobs in Connecticut look for?

The top searched job categories for Av Support jobs in Connecticut are:

Infographic showing various Av Support job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 20% Part Time, 2% Temporary, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $36,787 per year, or $17.7 per hour.

System Engineer - VIP and AV - Stamford, CT

Merge IT

Stamford, CT • On-site

Full-time

Re-posted 11 days ago


Job description

Job Summary:
Merge IT is an enterprise-level IT staffing company seeking to add a System Engineer – VIP and AV to their team in Stamford, CT. The role involves providing tier 2/3 deskside support for end users, troubleshooting AV-related issues, and ensuring system reliability and user satisfaction.
Responsibilities:
• Provide Tier 2/3 deskside support for end users including IMAC (Install, Move, Add, Change) activities
• Reimage and deploy PCs as part of refresh or break/fix processes
• Perform hardware troubleshooting and replacement for desktops, laptops, and peripherals
• Support users with Office 365 applications and Windows OS issues
• Document incidents, service requests, and actions taken using ServiceNow or similar ITSM tools
• Collaborate remotely with team members across other locations to resolve complex issues
• Perform basic hands-and-feet network support: check switch power status, create console sessions as directed
• Ensure timely and professional communication with end users and team leads
• Provide on-site support for conference room technology, including Microsoft Teams Rooms, Cisco VC systems, and Crestron control panels.
• Troubleshoot and resolve AV-related issues promptly and professionally.
• Perform regular maintenance, testing, and configuration of AV equipment.
• Assist with the setup and operation of meetings, events, and presentations.
• Collaborate with IT and facilities teams to ensure system reliability and user satisfaction.
• Maintain documentation of room configurations and service activities.
Qualifications:
Required:
• Strong experience supporting Windows desktop environments
• Proven hands-on experience with Office 365 at the deskside level
• 2-5+ years of experience in AV support.
• Hands-on experience with Microsoft Teams Rooms, Cisco VC systems, and Crestron devices.
• Basic knowledge of device imaging, reimaging, and PC deployment best practices
• Excellent problem-solving and customer service skills
• Experience using ServiceNow or similar ticketing systems
• Familiarity with Windows Autopilot deployments
• Hands-and-feet network support (switch checks, console sessions)
• Experience supporting executive-level users.
• Familiarity with digital signage, audio mixers, and AV-over-IP systems.
Preferred:
• Certifications such as A+, MCP, or ITIL are a plus but not required
Company:
Merge IT offers transformative staffing solutions, technology, digital and business systems for all types of companies. Founded in 2014, the company is headquartered in Fort Lauderdale, USA, with a team of 501-1000 employees. The company is currently Late Stage.