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Automotive Services Manager Jobs in Rio Rancho, NM

About Asbury Larry H Miller Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a ... As an Automotive Service Manager, you will have the opportunity to make a positive impact on our ...

Automotive Admin Assistant

Albuquerque, NM · On-site

$17.50 - $23.50/hr

... automotive services is a plus. - Excellent verbal and written communication skills. - Strong organizational and time management skills, with the ability to multitask effectively. - Detail-oriented ...

Be Seen First

Upsell additional services or maintenance based on vehicle diagnostics and mechanical knowledge to ... Handle cash transactions accurately while managing service write-up documentation and repair orders

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Automotive Services Manager information

See Rio Rancho, NM salary details

$29.8K

$58.9K

$99.7K

How much do automotive services manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for automotive services manager in Rio Rancho, NM is $58,910.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,800.00 per year, depending on experience, location, and employer.

How much do automotive service managers make in the US?

Automotive services managers in the US typically earn a median annual salary of around $70,000 to $80,000, with experienced managers and those in larger dealerships or service centers earning over $100,000. Compensation often includes bonuses, profit sharing, and benefits, and success in the role depends on technical knowledge, leadership skills, and certifications such as ASE credentials.

What are the key skills and qualifications needed to thrive as an Automotive Services Manager, and why are they important?

To thrive as an Automotive Services Manager, you need expertise in automotive repair, business management, and customer service, often supported by an associate’s or bachelor’s degree in automotive technology or management. Familiarity with automotive diagnostic tools, shop management software, and certifications such as ASE are typically required. Exceptional communication, leadership, and problem-solving skills help you motivate teams and address customer concerns effectively. These skills and qualifications are vital to ensure efficient shop operations, high customer satisfaction, and sustained business growth.

What are the 4 C's in automotive?

In the automotive industry, the 4 C's typically refer to Customer, Cost, Convenience, and Communication, which are key factors in providing quality service and customer satisfaction. Automotive service managers focus on these areas to ensure efficient operations and positive customer experiences.

What does a service manager do in automotive?

An automotive services manager oversees the daily operations of a vehicle service department, including managing staff, scheduling repairs, ensuring quality service, and maintaining customer satisfaction. They often coordinate with technicians, handle customer inquiries, and ensure compliance with safety and industry standards.

How does an Automotive Services Manager typically interact with technicians and customers on a daily basis?

An Automotive Services Manager serves as the bridge between customers, technicians, and other staff within the service department. On a daily basis, they communicate with technicians to assign work orders, discuss complex repairs, and ensure that quality standards are met. They also interact directly with customers to explain recommended services, provide estimates, and address any concerns or complaints. Effective collaboration and strong interpersonal skills are crucial for resolving issues quickly and maintaining a positive service environment.

What is the difference between Automotive Services Manager vs Automotive Service Advisor?

AspectAutomotive Services ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, automotive knowledge, certifications optional
Work EnvironmentService departments, overseeing operationsFrontline customer interaction, sales, and service recommendations
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments
Common Search & Comparison IntentManaging service operations, overseeing staffCustomer communication, service sales, vehicle diagnostics

The Automotive Services Manager focuses on overseeing the entire service department, managing staff, and ensuring operational efficiency. In contrast, the Automotive Service Advisor primarily interacts with customers, explaining repairs, and selling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What are Automotive Services Managers?

Automotive Services Managers are professionals responsible for overseeing the daily operations of automotive service departments or repair shops. They manage staff, coordinate repair and maintenance services, ensure customer satisfaction, and maintain inventory of parts and tools. Their role also includes budgeting, scheduling, and ensuring that work is completed efficiently and up to industry standards. Automotive Services Managers often serve as the main point of contact between customers and the service team, addressing concerns and providing updates on vehicle repairs.

What is the highest paying job in the automotive field?

In the automotive field, high-paying roles include Automotive Service Directors and General Managers, who oversee operations and have extensive experience and management skills. These positions often require advanced certifications, such as ASE Master Certification, and can earn six-figure salaries depending on the size and location of the dealership or service center.
What job categories do people searching Automotive Services Manager jobs in Rio Rancho, NM look for? The top searched job categories for Automotive Services Manager jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Automotive Services Manager jobs? Cities near Rio Rancho, NM with the most Automotive Services Manager job openings:
Automotive Services Field Supervisor

Automotive Services Field Supervisor

American Automobile Association

Albuquerque, NM • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


AAA The Auto Club Group rating

7.5

Company rating: 7.5 out of 10

Based on 273 frontline employees who took The Breakroom Quiz

196th of 261 rated insurance


Job description

Automotive Services Field Supervisor
If you are seeking employment within a dynamic organization characterized by sustained growth, unwavering stability, and a renowned brand synonymous with trust, AAA New Mexico presents an exceptional opportunity.
A successful Automotive Services Field Supervisor ensures consistent delivery of roadside assistance to AAA members and customers by providing field support to independent contractors within Emergency Roadside (ERS) services.
Responsibilities include:
  • Ensure consistent delivery of legendary service to all AAA members and customers through our Independent Contract Stations.
  • Provide comprehensive guidance to station owners and staff on performance thresholds, business practices, driver training, and overall operational performance.
  • Maintain and uphold the terms and conditions of contractual agreements between the Auto Club and the Independent Contractor.
  • Research and analyze stations' performance data sets to identify opportunities for improvement. Collaborate with providers to identify & implement improvement strategies.
  • Meet and review performance with independent providers within field territory through consistent station visits.
  • Inspect and evaluate station locations, verifying that facilities, equipment, and drivers' appearance comply with Club Standards.
  • Perform mystery shopping and technician ride-alongs to coach technicians and enhance member service.
  • Investigate, document, and resolve member and customer service issues as required.
  • Monitor station coverage to ensure response time requirements are achieved.
  • Prepare formal business proposals to provide recommendations on operational changes to contract stations.
  • Collaborate with dispatch departments to ensure delivery of service to members and resolve area disputes, as needed.

Qualifications:
  • 4-year College Degree or equivalent combination of education and work experience required.
  • 5-year demonstrated sales and/or vendor management experience required, including management of work teams.
  • Prior experience developing recommendations and proposals, as well as successful negotiations and complaint resolution required.
  • Professional verbal and written communication skills required, including excellent presentation skills.
  • Demonstrated proficiency in Outlook, Word, Excel, PowerPoint, required. Additionally, Experience with Sales Force and Tableau is preferred.
  • Prior experience in the preparation and analysis of financial reports, development of cost-benefit models and understanding of financial spreadsheets and profit and loss statements preferred.
  • 75% Field Work (including travel Nationally) / 25% In Office

Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance,
travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

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