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Automotive Services Manager Jobs in Rio Rancho, NM

By The Book Diesel & Auto Repa

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Service Advisor Automotive

Albuquerque, NM · On-site

$55K - $100K/yr

Upsell additional services or maintenance based on vehicle diagnostics and mechanical knowledge to ... Handle cash transactions accurately while managing service write-up documentation and repair orders

asburyauto

Service Manager

Albuquerque, NM · On-site

As an Automotive Service Manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong ...

asburyauto

Service Manager

Albuquerque, NM · On-site

As an Automotive Service Manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong ...

Power Ford

Automotive Service Advisor

Albuquerque, NM · On-site

Provide clear and accurate cost estimates for recommended services and repairs. Explain maintenance ... with dealership management systems (DMS) and Microsoft Office Professional appearance and a ...

Chalmers Ford

Mobile Service Technician

Rio Rancho, NM · On-site

You will help us create and deliver light automotive services directly to customers. You will manage your day in the community traveling to appointments, performing services like recall replacements ...

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All JobsAutomotive Services JobsAutomotive Services Manager JobsAutomotive Services Manager Jobs in Rio Rancho, NM

Automotive Services Manager information

See Rio Rancho, NM salary details

$29.8K

$58.9K

$99.7K

How much do automotive services manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for automotive services manager in Rio Rancho, NM is $58,910.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,800.00 per year, depending on experience, location, and employer.

How much do automotive service managers make in the US?

Automotive services managers in the US typically earn a median annual salary of around $70,000 to $80,000, with experienced managers and those in larger dealerships or service centers earning over $100,000. Compensation often includes bonuses, profit sharing, and benefits, and success in the role depends on technical knowledge, leadership skills, and certifications such as ASE credentials.

What are the key skills and qualifications needed to thrive as an Automotive Services Manager, and why are they important?

To thrive as an Automotive Services Manager, you need expertise in automotive repair, business management, and customer service, often supported by an associate’s or bachelor’s degree in automotive technology or management. Familiarity with automotive diagnostic tools, shop management software, and certifications such as ASE are typically required. Exceptional communication, leadership, and problem-solving skills help you motivate teams and address customer concerns effectively. These skills and qualifications are vital to ensure efficient shop operations, high customer satisfaction, and sustained business growth.

What are the 4 C's in automotive?

In the automotive industry, the 4 C's typically refer to Customer, Cost, Convenience, and Communication, which are key factors in providing quality service and customer satisfaction. Automotive service managers focus on these areas to ensure efficient operations and positive customer experiences.

What does a service manager do in automotive?

An automotive services manager oversees the daily operations of a vehicle service department, including managing staff, scheduling repairs, ensuring quality service, and maintaining customer satisfaction. They often coordinate with technicians, handle customer inquiries, and ensure compliance with safety and industry standards.

How does an Automotive Services Manager typically interact with technicians and customers on a daily basis?

An Automotive Services Manager serves as the bridge between customers, technicians, and other staff within the service department. On a daily basis, they communicate with technicians to assign work orders, discuss complex repairs, and ensure that quality standards are met. They also interact directly with customers to explain recommended services, provide estimates, and address any concerns or complaints. Effective collaboration and strong interpersonal skills are crucial for resolving issues quickly and maintaining a positive service environment.

What is the difference between Automotive Services Manager vs Automotive Service Advisor?

AspectAutomotive Services ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, automotive knowledge, certifications optional
Work EnvironmentService departments, overseeing operationsFrontline customer interaction, sales, and service recommendations
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments
Common Search & Comparison IntentManaging service operations, overseeing staffCustomer communication, service sales, vehicle diagnostics

The Automotive Services Manager focuses on overseeing the entire service department, managing staff, and ensuring operational efficiency. In contrast, the Automotive Service Advisor primarily interacts with customers, explaining repairs, and selling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What are Automotive Services Managers?

Automotive Services Managers are professionals responsible for overseeing the daily operations of automotive service departments or repair shops. They manage staff, coordinate repair and maintenance services, ensure customer satisfaction, and maintain inventory of parts and tools. Their role also includes budgeting, scheduling, and ensuring that work is completed efficiently and up to industry standards. Automotive Services Managers often serve as the main point of contact between customers and the service team, addressing concerns and providing updates on vehicle repairs.

What is the highest paying job in the automotive field?

In the automotive field, high-paying roles include Automotive Service Directors and General Managers, who oversee operations and have extensive experience and management skills. These positions often require advanced certifications, such as ASE Master Certification, and can earn six-figure salaries depending on the size and location of the dealership or service center.
What job categories do people searching Automotive Services Manager jobs in Rio Rancho, NM look for? The top searched job categories for Automotive Services Manager jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Automotive Services Manager jobs? Cities near Rio Rancho, NM with the most Automotive Services Manager job openings:
Automotive Services Manager jobs near you

Service Advisor Automotive

By The Book Diesel & Auto Repa

Albuquerque, NM • On-site

$55K - $100K/yr

Full-time

Retirement, PTO

Posted 6 days ago

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Job description

Job Summary
We are seeking a dynamic and customer-focused Service Advisor / Writer to join our automotive service team. In this vital role, you will serve as the primary point of contact for customers bringing their vehicles in for maintenance and repairs. Your energetic approach will ensure a positive experience by accurately assessing vehicle needs, communicating effectively with customers, and coordinating with technicians to deliver exceptional service. This position offers an exciting opportunity to utilize your automotive knowledge, sales skills, and passion for helping customers keep their vehicles running smoothly. You will play a key role in driving customer satisfaction, fostering loyalty, and supporting the overall success of our auto and diesel repair business.

Duties

  • Greet customers warmly and professionally, establishing trust and rapport from the first interaction
  • Listen carefully to customer concerns and accurately document vehicle issues and service requests
  • Provide detailed estimates for repairs such as oil changes, brake repairs, transmissions, alignments, suspension work, diesel engine repairs, shocks & struts, auto engine repairs, and general auto repairs
  • Upsell additional services or maintenance based on vehicle diagnostics and mechanical knowledge to enhance customer value and overall repair shop revenue
  • Coordinate with service technicians to prioritize repairs and ensure timely completion of work
  • Maintain clear communication with customers throughout the service process, explaining repair procedures and costs transparently
  • Handle cash transactions accurately while managing service write-up documentation and repair orders
  • Leverage customer service experience and automotive diagnostics skills to recommend appropriate solutions for vehicle maintenance or repair needs
  • Stay informed about current automotive repair techniques, parts availability, and industry standards to provide expert guidance
  • Promote automotive sales opportunities when appropriate by understanding customer needs and vehicle features

Qualifications

  • Experience working in a dealership environment or auto service management role
  • Strong knowledge of automotive diagnostics, mechanical systems, and vehicle maintenance procedures
  • Familiarity with auto estimating software and auto repair processes
  • Excellent customer service skills with a positive attitude and active listening ability
  • Ability to upsell services confidently while maintaining integrity and transparency
  • Knowledge of various automotive systems including transmissions, oil change procedures, alignment, suspension, tire service, diesel engines, shocks & struts, brake repair, air brake systems, and general auto repairs
  • Competence in cash handling and administrative tasks related to service writing
  • Sales-oriented mindset with a passion for automobiles and helping customers maintain their vehicles’ performance

Join our team as a Service Advisor / Writer if you’re energized by delivering outstanding customer experiences while applying your automotive expertise. We value proactive individuals who thrive in a fast-paced environment dedicated to excellence in automotive care!