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Automotive Service Manager Jobs in Indiana (NOW HIRING)

Tire Discounters

Service Manager

Greenwood, IN · On-site

$55K - $85K/yr

We are dedicated to providing exceptional automotive service with a focus on transparency and care ... As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver ...

Graff Auto Campus

Service Manager

Burns Harbor, IN · On-site

$90K - $150K/yr

Previous experience in automotive service management * Strong leadership and communication skills * Knowledge of automotive repair and maintenance * Excellent customer service abilities * Detail ...

Graff Auto Campus

Service Manager

Burns Harbor, IN · On-site

$90K - $150K/yr

Previous experience in automotive service management * Strong leadership and communication skills * Knowledge of automotive repair and maintenance * Excellent customer service abilities * Detail ...

Graff Auto Campus

Service Manager

Chesterton, IN · On-site

$90K - $150K/yr

Previous experience in automotive service management * Strong leadership and communication skills * Knowledge of automotive repair and maintenance * Excellent customer service abilities * Detail ...

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All JobsAutomotive Service JobsAutomotive Service Manager JobsAutomotive Service Manager Jobs in Indiana

Automotive Service Manager information

See Indiana salary details

$30K

$72.1K

$137.5K

How much do automotive service manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for automotive service manager in Indiana is $72,076.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,300.00 and $77,100.00 per year, depending on experience, location, and employer.

What does an automotive service manager do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an automotive service manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an automotive service manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges automotive service managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

More about Automotive Service Manager jobs

What are the most commonly searched types of Automotive Service jobs in Indiana?

The most popular types of Automotive Service jobs in Indiana are:

What are popular job titles related to Automotive Service Manager jobs in Indiana?

For Automotive Service Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Automotive Service Manager jobs in Indiana look for?

The top searched job categories for Automotive Service Manager jobs in Indiana are:

What cities in Indiana are hiring for Automotive Service Manager jobs?

Cities in Indiana with the most Automotive Service Manager job openings:

Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $72,076 per year, or $34.7 per hour.

Automotive Service Advisor

Italian Imports (Alfa Romeo, Fiat, Maserati)

Indianapolis, IN • On-site

$50K - $150K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at Napleton Italian Imports, the Service Advisor is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer’s vehicle in top shape.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!  

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity. 

What We Offer:

  • Potential pay range of $50,000-$150,000 per year. This includes incentive-based pay, so your skills and efforts drive your income.  
  • Family Owned and Operated – 90+ years in business! 
  • Medical, Dental, Vision Insurance, 401k 
  • Paid Vacation and Sick Time 
  • Paid Training 
  • Discounts on products, services, and vehicles 
  • Fantastic Growth Opportunities 

Job Responsibilities:

  • Work with customers to ensure we meet and address all vehicle maintenance needs
  • Write repair orders for customers with full transparency of cost and time estimates
  • Provide exceptional and timely communication-keeping customers updated throughout the process
  • Communicate frequently with Technicians and Parts to ensure timely completion of work
  • Exhibit a positive attitude and strong work ethic with customers and co-workers.
  • Utilize cutting edge Fixed Operations Technology

Job Requirements:

  • Exceptional Customer Service Skills
  • Tech Savvy- able to learn and utilize technology
  • Previous Automotive Service Advisor Experience is a plus but not required
  • Willingness to undergo a background check in accordance with local law/regulations 
  • 18+ years of age or older to comply with the company driving policy 


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws 

Automotive Service Advisor, Service Consultant, Automotive Service Writer, Automotive Lane Manager, Assistant Service Manager, Automotive Service Writer

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