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Automotive Service Director Jobs in Rochester, NY

Tradition Ford

Automotive Technician

Newark, NY

$20 - $45/hr

Top Compensation Job Summary We are looking for an Automotive Technician to join our successful dealership service center. As an Automotive Technician, you will be responsible for diagnosing and ...

Tradition Chevrolet GMC

Automotive Technician

Newark, NY · On-site

$19 - $40/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As an Automotive Technician, you will be responsible for diagnosing and repairing vehicles. You ... Strong customer service and communications skills are required

Tradition Ford

Automotive Technician

Newark, NY · On-site

$20 - $45/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Top Compensation Job Summary We are looking for an Automotive Technician to join our successful dealership service center. As an Automotive Technician, you will be responsible for diagnosing and ...

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All JobsAutomotive Service JobsAutomotive Service Director JobsAutomotive Service Director Jobs in Rochester, NY

Automotive Service Director information

See Rochester, NY salary details

$37.3K

$115.8K

$171.3K

How much do automotive service director jobs pay per year?

As of Aug 17, 2026, the average yearly pay for automotive service director in Rochester, NY is $115,751.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,000.00 and $145,200.00 per year, depending on experience, location, and employer.

What is an automotive service director?

An automotive service director leads the service department at a car dealership or vehicle parts store. While the service director may help determine the mechanical needs of a vehicle, main duties often include managing employees, creating goals for the team, and ensuring efficient operations to help get the customer in and out of the shop quickly. The automotive service director may also control operating expenses and help manages inventory and accounts receivable. People in this career typically gain skills and experience as a service technician. Automotive service manager is a similar job title.

What is the difference between Automotive Service Director vs Automotive Service Manager?

AspectAutomotive Service DirectorAutomotive Service Manager
CredentialsASE certifications, management experienceASE certifications, technical and supervisory skills
Work EnvironmentOversees multiple departments, strategic planningManages daily operations of service department
Employer & Industry UsageUsed in large dealerships and service centersCommon in dealerships and independent shops
Search & Comparison IntentFocuses on leadership and strategic rolesFocuses on daily operations and team management

The Automotive Service Director typically holds a higher-level, strategic role overseeing multiple departments and focusing on long-term planning. The Automotive Service Manager handles daily operations, team supervision, and customer service. Both roles require certifications like ASE and experience, but the Director's role is broader and more focused on overall business performance.

How does an automotive service director typically interact with technicians and service advisors to ensure smooth operations?

An Automotive Service Director plays a key leadership role by regularly coordinating with service advisors and technicians to streamline workflow and resolve any operational issues. They hold daily meetings to set goals, review progress, and address challenges, fostering open communication and collaboration within the team. Additionally, they provide guidance, training, and support to ensure high-quality service and customer satisfaction. This collaborative environment helps maintain efficiency and supports the professional growth of team members.

What are the key skills and qualifications needed to thrive as an automotive service director?

To excel as an Automotive Service Director, you need extensive automotive technical knowledge, management experience, and typically a background in automotive service or business administration. Familiarity with dealership management systems (DMS), repair order software, and certifications like ASE are highly valuable. Exceptional leadership, customer service, and problem-solving skills help you motivate teams and ensure customer satisfaction. These competencies are critical for efficiently managing operations, driving profitability, and maintaining high standards of service quality.

What does an automotive service director do?

An Automotive Service Director oversees the service department of a car dealership or automotive repair shop. Their responsibilities include managing service staff, ensuring customer satisfaction, developing business strategies, and maintaining high-quality repair standards. They also monitor department profitability, handle customer complaints, and implement policies for efficient operations. Ultimately, they ensure that the service department runs smoothly and meets both customer and company expectations.
More about Automotive Service Director jobs

What are the most commonly searched types of Automotive Service jobs in Rochester, NY?

The most popular types of Automotive Service jobs in Rochester, NY are:

What are popular job titles related to Automotive Service Director jobs in Rochester, NY?

For Automotive Service Director jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Automotive Service Director jobs in Rochester, NY look for?

The top searched job categories for Automotive Service Director jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Automotive Service Director jobs?

Cities near Rochester, NY with the most Automotive Service Director job openings:

Automotive Service Director jobs near you
Infographic showing various Automotive Service Director job openings in Rochester, NY as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $115,751 per year, or $55.6 per hour.

Automotive Technician

Tradition Ford

Newark, NY

$20 - $45/hr

Full-time

Re-posted 16 days ago

Job description

Benefits/Perks
  • Careers Advancement Opportunities 
  • Flexible Scheduling
  • Top Compensation
 Job Summary
We are looking for an Automotive Technician to join our successful dealership service center. 

As an Automotive Technician, you will be responsible for diagnosing and repairing vehicles. You must be comfortable using the dealership’s computer software and have extensive knowledge of vehicle systems. 

If you have a “never give up” attitude and are willing to problem-solve until you find the best solution for the customer, we want to hear from you. 

Responsibilities 
  • Use your expertise and diagnostic tools to evaluate vehicle malfunction codes
  • Assist with establishing service center procedures for tracking repair status, maintaining technical documentation, and other necessary protocols
  • Carry out routine vehicle maintenance tasks such as tire rotations, oil changes, and brake pad replacements
  • Conduct in-depth vehicle inspections of all systems, including engine, transmission, and brakes
  • Ensure a high level of customer satisfaction and repeat business 
  • Convey necessary vehicle repair information to customers in a clear and concise manner
Qualifications
  • High school diploma or GED is required
  • An associate degree or completion of an automotive service technician training program is preferred
  • Automotive Service Excellence/ASE certification or Society of Automotive Engineers/SAE certification is preferred
  • Strong customer service and communications skills are required