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Automotive Fixed Operations Manager Jobs in Indiana

Kia of Fishers

Automotive Service Advisor

Fishers, IN · On-site

$65K - $150K/yr

Utilize cutting edge Fixed Operations Technology Job Requirements: * Exceptional Customer Service Skills * Tech Savvy- able to learn and utilize technology * Previous Automotive Service Advisor ...

Kia of Fishers

Automotive Service Advisor

Fishers, IN

$65K - $150K/yr

Utilize cutting edge Fixed Operations Technology Job Requirements: * Exceptional Customer Service Skills * Tech Savvy- able to learn and utilize technology * Previous Automotive Service Advisor ...

Kia of Fishers

Automotive Service Advisor

Fishers, IN · On-site

$65K - $150K/yr

Utilize cutting edge Fixed Operations Technology Job Requirements: * Exceptional Customer Service Skills * Tech Savvy- able to learn and utilize technology * Previous Automotive Service Advisor ...

Kia of Fishers

Automotive Service Advisor

Fishers, IN

$65K - $150K/yr

Utilize cutting edge Fixed Operations Technology Job Requirements: * Exceptional Customer Service Skills * Tech Savvy- able to learn and utilize technology * Previous Automotive Service Advisor ...

Kia of Carmel

Automotive Service Advisor

Indianapolis, IN · On-site

$50K - $100K/yr

Utilize cutting edge Fixed Operations Technology Job Requirements: * Exceptional Customer Service Skills * Tech Savvy- able to learn and utilize technology * Previous Automotive Service Advisor ...

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Automotive Fixed Operations Manager information

What are the key skills and qualifications needed to thrive as an Automotive Fixed Operations Manager, and why are they important?

To thrive as an Automotive Fixed Operations Manager, you need strong leadership abilities, in-depth automotive service knowledge, and experience in managing service, parts, and body shop operations—often supported by an associate's or bachelor's degree in business or automotive technology. Familiarity with dealership management systems (DMS), scheduling software, and industry certifications such as ASE or manufacturer-specific credentials is typically required. Outstanding customer service, problem-solving skills, and effective communication set top performers apart in this role. These skills are crucial for optimizing operational efficiency, ensuring customer satisfaction, and driving profitability within the dealership’s fixed operations departments.

What does a fixed operations manager do?

A fixed operations manager oversees the service, parts, and collision repair departments of an automotive dealership. They are responsible for managing staff, ensuring customer satisfaction, controlling costs, and meeting sales and service goals, often using dealership management systems. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

What is the difference between Automotive Fixed Operations Manager vs Service Advisor?

AspectAutomotive Fixed Operations ManagerService Advisor
Primary RoleOversees service department operations, manages staff, and ensures profitabilityActs as the main point of contact for customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service, management skills, often ASE certificationsAutomotive knowledge, excellent communication skills, often ASE certifications
Work EnvironmentService department management, administrative tasks, team supervisionCustomer service, sales, and technical explanation in the service lane

The Automotive Fixed Operations Manager focuses on managing the entire service department, including staff and profitability, while the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications, but their responsibilities and daily activities differ significantly.

What is an Automotive Fixed Operations Manager?

An Automotive Fixed Operations Manager oversees the service, parts, and body shop departments within a car dealership or automotive service center. Their primary responsibilities include managing staff, optimizing department efficiency, ensuring customer satisfaction, developing budgets, and implementing best practices for profitability and growth. They also coordinate between departments to improve workflow and ensure compliance with industry standards. This role is crucial for maintaining the dealership’s reputation and financial success.

What is a fixed operations manager in automotive?

An automotive fixed operations manager oversees the service, parts, and collision repair departments within a dealership. They are responsible for managing staff, ensuring customer satisfaction, and achieving sales and service goals, often using dealership management systems and maintaining industry certifications. This role requires strong leadership, technical knowledge, and customer service skills.

What is the highest paid position at a car dealership?

The highest paid position at a car dealership is typically the General Manager or Dealer Principal, who oversees all dealership operations and can earn six-figure salaries plus bonuses. These roles require strong leadership, extensive industry experience, and often involve profit-sharing or incentive programs.

What are some common challenges Automotive Fixed Operations Managers face in balancing service profitability and customer satisfaction?

Automotive Fixed Operations Managers often navigate the challenge of meeting profitability targets while ensuring high levels of customer satisfaction in service and parts departments. This requires optimizing workflow efficiency, managing labor costs, and maintaining inventory without compromising service quality. Additionally, they must foster strong communication between technicians, advisors, and customers to prevent misunderstandings and improve the overall customer experience. Regular training and process improvements are key strategies used to address these challenges and drive both financial and customer service goals.

Do you need a degree to be an F&I manager?

An Automotive Fixed Operations Manager typically does not require a college degree, but strong knowledge of automotive operations, customer service skills, and relevant certifications can be beneficial. Many employers prioritize experience in sales, finance, or service departments over formal education for F&I management roles.
What are the most commonly searched types of Automotive Fixed Operations jobs in Indiana? The most popular types of Automotive Fixed Operations jobs in Indiana are:
What are popular job titles related to Automotive Fixed Operations Manager jobs in Indiana? For Automotive Fixed Operations Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Automotive Fixed Operations Manager jobs in Indiana look for? The top searched job categories for Automotive Fixed Operations Manager jobs in Indiana are:
What cities in Indiana are hiring for Automotive Fixed Operations Manager jobs? Cities in Indiana with the most Automotive Fixed Operations Manager job openings:
Automotive Fixed Operations Manager jobs near you
Infographic showing various Automotive Fixed Operations Manager job openings in Indiana as of June 2026, with employment types broken down into 61% Full Time, 20% Part Time, 17% Contract, and 2% Nights. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution.

Automotive Service Advisor

Hyundai of Carmel

Indianapolis, IN

$65K - $110K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

The Ed Napleton Automotive Group is looking for a Service Advisor. Located at Napleton Hyundai of Carmel, the Service Advisor is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer’s vehicle in top shape.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!  

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity. 

What We Offer:

  • Potential pay range of $65,000-$110,000 per year. This includes incentive-based pay, so your skills and efforts drive your income.  
  • Family Owned and Operated – 90+ years in business! 
  • Medical, Dental, Vision Insurance, 401k 
  • Paid Vacation and Sick Time 
  • Paid Training 
  • Discounts on products, services, and vehicles 
  • Fantastic Growth Opportunities 

Job Responsibilities:

  • Work with customers to ensure we meet and address all vehicle maintenance needs
  • Write repair orders for customers with full transparency of cost and time estimates
  • Provide exceptional and timely communication-keeping customers updated throughout the process
  • Communicate frequently with Technicians and Parts to ensure timely completion of work
  • Exhibit a positive attitude and strong work ethic with customers and co-workers.
  • Utilize cutting edge Fixed Operations Technology

Job Requirements:

  • Exceptional Customer Service Skills
  • Tech Savvy- able to learn and utilize technology
  • Previous Automotive Service Advisor Experience is a plus but not required
  • Willingness to undergo a background check in accordance with local law/regulations 
  • 18+ years of age or older to comply with the company driving policy 


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws 

Automotive Service Advisor, Automotive Service Writer, Automotive Service Consultant, Assistant Service Manager, Auto Manager

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