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Automotive Fixed Operations Director Jobs in Raleigh, NC

Midas

Automotive Store Manager

Durham, NC · On-site

Responsibilities As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: * Recruit, hire, train, motivate ...

Meineke

Automotive Store Manager

Clayton, NC · On-site

$85K - $110K/yr

The ideal candidate will oversee the day-by-day operations of our Automotive Store, ensuring ... Weekly Direct Deposit Payroll. * Life, Vision and Dental Insurance. * Retirement Plan with Company ...

Hendrick Automotive Group

Service Advisor

Cary, NC · On-site

This job has no direct supervisory responsibilities. Essential Duties and Responsibilities include ... automotive or customer service industries. Working knowledge of the mechanical operations of ...

Hendrick Automotive Group

Service Advisor

Durham, NC · On-site

This job has no direct supervisory responsibilities. Essential Duties and Responsibilities include ... automotive or customer service industries. Working knowledge of the mechanical operations of ...

Hendrick Automotive Group

Service Advisor

Cary, NC · On-site

This job has no direct supervisory responsibilities. Essential Duties and Responsibilities include ... automotive or customer service industries. Working knowledge of the mechanical operations of ...

Hendrick Automotive Group

Service Advisor

Apex, NC · On-site

This job has no direct supervisory responsibilities. Essential Duties and Responsibilities include ... automotive or customer service industries. Working knowledge of the mechanical operations of ...

Vulcan Elements

Metal Operations Manager

Durham, NC · On-site

... automotive powering a high-technology future. Vulcan Elements is building a team of ambitious ... Direct experience with one or more of the following: * Induction melting or vacuum furnaces

Cree

Sales Director - Americas Reps

Durham, NC

... and defense, and automotive. This leader will drive Wolfspeed's position as the preferred ... operations stakeholders across key customers * Drive long-term, interdependent partnerships that ...

Hendrick Automotive Group

Parts Advisor

Durham, NC · On-site

This job has no direct supervisory responsibilities. Essential Duties and Responsibilities include ... Working knowledge of automotive parts. Certificates and Licenses: • Valid Driver's License o ...

CAHEC

Director, Underwriting & Closings

Raleigh, NC · On-site

Managing the day-to-day operations of the team and recruiting, supervising, coaching, and mentoring ... Travel, typically by either commercial airline or automobile, is required for at least 10% of this ...

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All JobsAutomotive Fixed Operations JobsAutomotive Fixed Operations Director JobsAutomotive Fixed Operations Director Jobs in Raleigh, NC

Automotive Fixed Operations Director information

See Raleigh, NC salary details

$33.1K

$104.7K

$174.5K

How much do automotive fixed operations director jobs pay per year?

As of Aug 11, 2026, the average yearly pay for automotive fixed operations director in Raleigh, NC is $104,674.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,400.00 and $131,700.00 per year, depending on experience, location, and employer.

What is an automotive fixed operations director?

An Automotive Fixed Operations Director oversees the service, parts, and body shop departments within a dealership. Their main responsibilities include managing staff, ensuring customer satisfaction, optimizing department profitability, and implementing processes for efficient vehicle repair and maintenance operations. They also monitor key performance metrics, handle budgeting, and work closely with other dealership leaders to drive business growth. This role is crucial for maintaining high service standards and ensuring repeat business from customers.

What is the difference between Automotive Fixed Operations Director vs Service Manager?

AspectAutomotive Fixed Operations DirectorService Manager
ResponsibilitiesOversees all fixed operations including service, parts, and body shop; develops strategies for profitability and customer satisfactionManages daily service department operations; ensures customer satisfaction and team performance
Required CredentialsExperience in dealership operations, often with certifications like ASE Master Technician or Service ConsultantTechnical background with ASE certifications; leadership skills
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, customer-facing, team management
Industry UsageCommon in large dealerships and corporate settingsFound in dealerships of all sizes, more hands-on

The Automotive Fixed Operations Director focuses on strategic oversight and profitability of all fixed operations, while the Service Manager handles daily department management. Both roles require technical knowledge and leadership, but the director operates at a higher strategic level within the dealership.

What are the key skills and qualifications needed to thrive as an automotive fixed operations director, and why are they important?

To thrive as an Automotive Fixed Operations Director, you need comprehensive knowledge of dealership service, parts, and collision center operations, often supported by significant management experience in automotive service departments. Familiarity with dealership management systems (DMS), service scheduling software, and industry certifications like ASE or OEM-specific credentials is typically required. Leadership, customer service orientation, and strong problem-solving skills help drive team performance and customer satisfaction. These competencies are crucial for maximizing operational efficiency, profitability, and customer loyalty in a competitive automotive environment.

What are some common challenges an automotive fixed operations director faces in managing service and parts departments?

A key challenge for Automotive Fixed Operations Directors is balancing customer satisfaction with departmental profitability. They often need to address issues such as managing high service volume efficiently, reducing technician turnover, and ensuring parts inventory aligns with service demand. Directors also work closely with service advisors, technicians, and parts managers to streamline workflow and improve communication. Adapting to evolving automotive technology and maintaining compliance with manufacturer standards are essential for sustained success in this role.
What are the most commonly searched types of Automotive Fixed Operations jobs in Raleigh, NC? The most popular types of Automotive Fixed Operations jobs in Raleigh, NC are:
What are popular job titles related to Automotive Fixed Operations Director jobs in Raleigh, NC? For Automotive Fixed Operations Director jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Automotive Fixed Operations Director jobs in Raleigh, NC look for? The top searched job categories for Automotive Fixed Operations Director jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Automotive Fixed Operations Director jobs? Cities near Raleigh, NC with the most Automotive Fixed Operations Director job openings:
Automotive Fixed Operations Director jobs near you
Infographic showing various Automotive Fixed Operations Director job openings in Raleigh, NC as of August 2026, with employment types broken down into 81% Full Time, 13% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $104,668 per year, or $50.3 per hour.

Automotive Store Manager

Midas

Durham, NC • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 10 days ago

Midas rating

5.4

Company rating: 5.4 out of 10

Based on 159 frontline employees who took The Breakroom Quiz

309th of 363 rated vehicle maintenance

Job description

Responsive recruiter
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.
We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills. Veterans and former military are encouraged to apply.
Responsibilities
As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
  • Recruit, hire, train, motivate, evaluate, schedule and coach employees
  • Deliver exceptional customer service while listening and consulting customers
  • Following up with customers, services requested, estimated completion times etc.
  • Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
  • Deliver and discuss pricing estimates with customers as well as promoting shop service specials
  • Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed.
  • Oversee all sales, accounting and clerical functions from Service Advisors
  • Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
  • Maintain inventory counts
  • Responsible for any inventory losses
  • Overall cleanliness and organization of the facility, including environmental compliance
  • Employee's payroll; record keeping of hours and scheduling
  • Updating and submitting daily sales reports to Corporate

Qualifications
  • A minimum of 2 years of store or service manager experience
  • General automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Strong POS computer and Internet skills
  • Leadership ability
  • Team building skills
  • Ability to work a flexible retail schedule including weekends, evenings and holidays
  • Valid driver's license

Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything... tires, brakes, oil... so the opportunities to grow and develop expertise with Midas are endless.

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