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Automotive Fixed Operations Director Jobs in Virginia

DARCARS

Automotive Service Manager

Fairfax, VA · On-site

$180K - $250K/yr

... Automotive Group , is seeking an experienced and results-driven Service Manager to lead our service ... Lead all fixed operations activities within the service department to maximize profitability ...

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Automotive Fixed Operations Director information

See Virginia salary details

$33.7K

$106.8K

$178K

How much do automotive fixed operations director jobs pay per year?

As of Aug 9, 2026, the average yearly pay for automotive fixed operations director in Virginia is $106,757.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,900.00 and $134,300.00 per year, depending on experience, location, and employer.

What is an automotive fixed operations director?

An Automotive Fixed Operations Director oversees the service, parts, and body shop departments within a dealership. Their main responsibilities include managing staff, ensuring customer satisfaction, optimizing department profitability, and implementing processes for efficient vehicle repair and maintenance operations. They also monitor key performance metrics, handle budgeting, and work closely with other dealership leaders to drive business growth. This role is crucial for maintaining high service standards and ensuring repeat business from customers.

What is the difference between Automotive Fixed Operations Director vs Service Manager?

AspectAutomotive Fixed Operations DirectorService Manager
ResponsibilitiesOversees all fixed operations including service, parts, and body shop; develops strategies for profitability and customer satisfactionManages daily service department operations; ensures customer satisfaction and team performance
Required CredentialsExperience in dealership operations, often with certifications like ASE Master Technician or Service ConsultantTechnical background with ASE certifications; leadership skills
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, customer-facing, team management
Industry UsageCommon in large dealerships and corporate settingsFound in dealerships of all sizes, more hands-on

The Automotive Fixed Operations Director focuses on strategic oversight and profitability of all fixed operations, while the Service Manager handles daily department management. Both roles require technical knowledge and leadership, but the director operates at a higher strategic level within the dealership.

What are the key skills and qualifications needed to thrive as an automotive fixed operations director, and why are they important?

To thrive as an Automotive Fixed Operations Director, you need comprehensive knowledge of dealership service, parts, and collision center operations, often supported by significant management experience in automotive service departments. Familiarity with dealership management systems (DMS), service scheduling software, and industry certifications like ASE or OEM-specific credentials is typically required. Leadership, customer service orientation, and strong problem-solving skills help drive team performance and customer satisfaction. These competencies are crucial for maximizing operational efficiency, profitability, and customer loyalty in a competitive automotive environment.

What are some common challenges an automotive fixed operations director faces in managing service and parts departments?

A key challenge for Automotive Fixed Operations Directors is balancing customer satisfaction with departmental profitability. They often need to address issues such as managing high service volume efficiently, reducing technician turnover, and ensuring parts inventory aligns with service demand. Directors also work closely with service advisors, technicians, and parts managers to streamline workflow and improve communication. Adapting to evolving automotive technology and maintaining compliance with manufacturer standards are essential for sustained success in this role.
What are the most commonly searched types of Automotive Fixed Operations jobs in Virginia? The most popular types of Automotive Fixed Operations jobs in Virginia are:
What are popular job titles related to Automotive Fixed Operations Director jobs in Virginia? For Automotive Fixed Operations Director jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Automotive Fixed Operations Director jobs in Virginia look for? The top searched job categories for Automotive Fixed Operations Director jobs in Virginia are:
What cities in Virginia are hiring for Automotive Fixed Operations Director jobs? Cities in Virginia with the most Automotive Fixed Operations Director job openings:
Automotive Fixed Operations Director jobs near you
Infographic showing various Automotive Fixed Operations Director job openings in Virginia as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $106,757 per year, or $51.3 per hour.

Automotive Service Manager

DARCARS Automotive Group

Fairfax, VA • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 16 days ago

DARCARS Automotive Group rating

6.2

Company rating: 6.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

97th of 151 rated car dealerships

Job description

DARCARS Volvo of Fairfax is now hiring a Service Manager! 

$180,000 – $250,000+ Annual Earning Potential (Based on Experience)

Volvo of Fairfax, part of the DARCARS Automotive Group, is seeking an experienced and results-driven Service Manager to lead our service operations and deliver the exceptional customer experience expected from a luxury automotive brand.

This is a high-impact leadership opportunity for a motivated service professional who thrives in a fast-paced environment, develops high-performing teams, and understands how to build a profitable, customer-focused service department.

If you are a hands-on leader with a passion for operational excellence, team development, and customer satisfaction, we want to hear from you.

What You'll Do
  • Lead all fixed operations activities within the service department to maximize profitability, efficiency, and customer retention
  • Drive performance through key service metrics, including:
    • Repair order growth
    • Technician productivity and efficiency
    • Sales per repair order
    • Warranty performance and comeback reduction
    • Customer satisfaction and retention
  • Recruit, train, coach, and develop service advisors and technicians
  • Create a positive, performance-driven culture focused on accountability and teamwork
  • Resolve customer concerns professionally while maintaining the premium ownership experience Volvo customers expect
  • Develop and execute strategies to achieve departmental goals and financial objectives
  • Maintain budgets, expense controls, and operational standards
  • Ensure compliance with all manufacturer, federal, state, and local requirements
  • Foster strong collaboration between service, parts, and sales departments
Qualifications
  • 4+ years of automotive service technical experience
  • 5+ years of dealership service leadership experience as a Service Manager, Assistant Service Manager, or Senior Service Advisor
  • Proven track record of increasing revenue, productivity, and customer satisfaction
  • Strong leadership, coaching, and team-building skills
  • Excellent communication, organizational, and problem-solving abilities
  • Experience managing dealership service operations and performance metrics
  • Luxury automotive experience preferred
  • Body Shop experience is a plus

Why join DARCARS?
  • $150,000 – $220,000+ earning potential
  • Leadership role with significant operational responsibility
  • Established customer base and strong market presence
  • Support from one of the region's largest and most respected dealership groups
  • Comprehensive medical, dental, and vision benefits
  • 401(k) with company participation
  • Employee discounts on vehicles, parts, and service
  • Career growth opportunities throughout the DARCARS dealership network
  • Opportunities to support local community initiatives
  • Work with a globally recognized luxury brand known for safety, innovation, and customer loyalty
This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.
#indeedhigh

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