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Automotive Fixed Operations Director Jobs in Springfield, VA

Career growth opportunities with advancement into Service Manager and Fixed Operations roles. Ongoing training in service sales and customer experience. Access to top automotive service advisor and ...

Operational Excellence.Own the Shop: Take 100% responsibility for the P&L, daily output, and ... About UsAt Nealey Tire & Auto, we're not just fixing cars- we're building one of the most respected ...

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Automotive Fixed Operations Director information

See Springfield, VA salary details

$35.5K

$112.5K

$187.5K

How much do automotive fixed operations director jobs pay per year?

As of Aug 21, 2026, the average yearly pay for automotive fixed operations director in Springfield, VA is $112,475.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,900.00 and $141,500.00 per year, depending on experience, location, and employer.

What is an automotive fixed operations director?

An Automotive Fixed Operations Director oversees the service, parts, and body shop departments within a dealership. Their main responsibilities include managing staff, ensuring customer satisfaction, optimizing department profitability, and implementing processes for efficient vehicle repair and maintenance operations. They also monitor key performance metrics, handle budgeting, and work closely with other dealership leaders to drive business growth. This role is crucial for maintaining high service standards and ensuring repeat business from customers.

What are some common challenges an automotive fixed operations director faces in managing service and parts departments?

A key challenge for Automotive Fixed Operations Directors is balancing customer satisfaction with departmental profitability. They often need to address issues such as managing high service volume efficiently, reducing technician turnover, and ensuring parts inventory aligns with service demand. Directors also work closely with service advisors, technicians, and parts managers to streamline workflow and improve communication. Adapting to evolving automotive technology and maintaining compliance with manufacturer standards are essential for sustained success in this role.

What are the key skills and qualifications needed to thrive as an automotive fixed operations director, and why are they important?

To thrive as an Automotive Fixed Operations Director, you need comprehensive knowledge of dealership service, parts, and collision center operations, often supported by significant management experience in automotive service departments. Familiarity with dealership management systems (DMS), service scheduling software, and industry certifications like ASE or OEM-specific credentials is typically required. Leadership, customer service orientation, and strong problem-solving skills help drive team performance and customer satisfaction. These competencies are crucial for maximizing operational efficiency, profitability, and customer loyalty in a competitive automotive environment.

What is the difference between Automotive Fixed Operations Director vs Service Manager?

AspectAutomotive Fixed Operations DirectorService Manager
ResponsibilitiesOversees all fixed operations including service, parts, and body shop; develops strategies for profitability and customer satisfactionManages daily service department operations; ensures customer satisfaction and team performance
Required CredentialsExperience in dealership operations, often with certifications like ASE Master Technician or Service ConsultantTechnical background with ASE certifications; leadership skills
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, customer-facing, team management
Industry UsageCommon in large dealerships and corporate settingsFound in dealerships of all sizes, more hands-on

The Automotive Fixed Operations Director focuses on strategic oversight and profitability of all fixed operations, while the Service Manager handles daily department management. Both roles require technical knowledge and leadership, but the director operates at a higher strategic level within the dealership.

What job categories do people searching Automotive Fixed Operations Director jobs in Springfield, VA look for?

The top searched job categories for Automotive Fixed Operations Director jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Automotive Fixed Operations Director jobs?

Cities near Springfield, VA with the most Automotive Fixed Operations Director job openings:

Infographic showing various Automotive Fixed Operations Director job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 12% Part Time, 2% Temporary, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $112,475 per year, or $54.1 per hour.

Automotive Service Manager- Volvo Cars Silver Spring

MileOne Autogroup

Washington, DC โ€ข On-site

$135K - $150K/yr

Full-time

Re-posted 2 days ago


Job description


Volvo Cars Silver Spring is seeking a proven and driven Automotive Service Manager to lead our high-performing Fixed Operations department. This is an excellent opportunity for a hands-on leader who is passionate about operational excellence, team development, and delivering an exceptional customer experience.
The ideal candidate will have a strong background in service operations, a track record of driving performance, and the ability to lead and develop a successful team.
Experience Everything MileOne has to Offer:
- Competitive salary $135,000.00 - $150,000.00 with unlimited earning potential
- Great opportunities for career advancement
- State of the Art equipment with robust OEM support
- Positive, success driven work environment
Our MileOne Employee Advantage:
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.
MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.
Service Manager Responsibilities:
- Hire, motivate, mentor and train the service team
- Proactively schedule and manage a busy Fixed Operations / Service department
- Increase RO performance within the Dealership
- Maintain a positive work environment that can translate into customer satisfaction
Service Manager Qualifications:
- Minimum of 5 years of automotive management experience in the Fixed Operations / Service Department
- Strong process orientation and lane supervision skills
- Ability to multitask and follow up
- Understanding of automotive repairs
MileOne Autogroup is an equal opportunity employer and maintains a drug free work environment.
By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.
HEGE123
New Sales
Salary Range
$135,000.00 - $150,000.00
Herb Gordon Volvo Cars Silver Spring
Post Internally and Externally
Zip Code
20904