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Fixed Operation Manager Jobs in Virginia (NOW HIRING)

Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location * Ensure a consistently high level of internal and external customer satisfaction throughout the service ...

Meet with fixed operations director and general manager at least once a month to review current service department performance, set future performance objectives, promotional activities or any other ...

Energized by fixing problems, improving systems, and building scalable operations. JOB SUMMARY This is a newly created leadership position reporting directly to the CEO. The Operations Manager will ...

The Operations Manager oversees the safe receipt, storage, retrieval and timely delivery of ... Ensures fixed assets are preserved. Initiates recommendations on purchases of new equipment and ...

The Operations Manager oversees the safe receipt, storage, retrieval and timely delivery of ... Ensures fixed assets are preserved. Initiates recommendations on purchases of new equipment and ...

The Operations Manager oversees the safe receipt, storage, retrieval and timely delivery of ... Ensures fixed assets are preserved. Initiates recommendations on purchases of new equipment and ...

The Operations Manager is responsible for local quality assurance activities, logistics ... Ensures fixed assets are preserved. Initiates recommendations on purchases of new equipment and ...

The Operations Manager is responsible for local quality assurance activities, logistics ... Ensures fixed assets are preserved. Initiates recommendations on purchases of new equipment and ...

The Operations Manager is responsible for local quality assurance activities, logistics ... Ensures fixed assets are preserved. Initiates recommendations on purchases of new equipment and ...

General Manager

Floyd, VA · On-site

$200K - $400K/yr

Fixed Operations expertise & tracking. * Expert-level inventory management skills (new & used vehicles, parts & accessories). * Daily sales training & motivation. * Must have a valid driver's license ...

The Division Manager will proactively manage overall operations including the delivery of safe and ... Lead the development and implementation of driver assignments and fixed route transit operations

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Fixed Operation Manager information

What are the key skills and qualifications needed to thrive as a Fixed Operation Manager, and why are they important?

To thrive as a Fixed Operation Manager, you need a solid background in automotive service operations, business management, and customer service, typically supported by experience in dealership environments and relevant certifications. Familiarity with dealership management systems (DMS), inventory control software, and manufacturer-specific training is often required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for motivating teams and handling customer concerns. Mastering these skills ensures efficient operations, high customer satisfaction, and profitability in automotive service departments.

What is the difference between Fixed Operation Manager vs Service Director?

AspectFixed Operation ManagerService Director
CredentialsTypically requires a dealership management or automotive service certification, with experience in service operationsOften holds advanced certifications in automotive management, with extensive experience in service and parts departments
Work EnvironmentWorks within automotive dealerships managing service and parts departmentsOversees multiple service centers or dealership networks, focusing on strategic service operations
Employer & Industry UsagePrimarily in automotive dealerships and service centersIn larger dealership groups or automotive service organizations
Search & Comparison IntentPeople comparing operational roles within dealershipsIndividuals seeking senior service management roles

The Fixed Operation Manager focuses on day-to-day operations within a dealership's service and parts departments, ensuring efficiency and customer satisfaction. The Service Director typically holds a broader, strategic role overseeing multiple locations or larger service operations. While both roles require automotive industry experience and certifications, the Service Director's scope is more extensive and strategic.

What are some typical challenges a Fixed Operation Manager faces when balancing service, parts, and customer satisfaction goals?

Fixed Operation Managers often juggle multiple priorities, such as maintaining high customer satisfaction, ensuring efficient workflow in service and parts departments, and meeting revenue targets. One common challenge is aligning the goals of these departments, as each may have different priorities and metrics for success. Effective communication and strong leadership skills are essential to foster collaboration among team members and to implement processes that streamline operations. Adapting to evolving automotive technologies and customer expectations also requires continuous training and process improvement.

What are Fixed Operation Managers?

Fixed Operation Managers are professionals in automotive dealerships responsible for overseeing all aspects of the service, parts, and body shop departments. Their main goal is to ensure these departments operate efficiently and profitably while delivering excellent customer service. They manage staff, set sales goals, implement processes, and monitor financial performance. Fixed Operation Managers also handle inventory, resolve customer complaints, and ensure compliance with safety and regulatory standards.
What are popular job titles related to Fixed Operation Manager jobs in Virginia? For Fixed Operation Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Fixed Operation Manager jobs in Virginia look for? The top searched job categories for Fixed Operation Manager jobs in Virginia are:
What cities in Virginia are hiring for Fixed Operation Manager jobs? Cities in Virginia with the most Fixed Operation Manager job openings:
Fixed Operations Director

Fixed Operations Director

Camping World

Thornburg, VA

$95K - $145K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Camping World rating

5.7

Company rating: 5.7 out of 10

Based on 181 frontline employees who took The Breakroom Quiz

458th of 728 rated retailers


Job description

Camping World is seeking a Fixed Operations Director to join our growing team. As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the Service Manager(s) while driving profitability and ensuring customer satisfaction.


What You'll Do:

  • Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location

  • Ensure a consistently high level of internal and external customer satisfaction throughout the service department

  • Drive profitability through increased sales, gross profit, P&L management, and labor cost control

  • Build a high performing team of Technicians, Service Advisors, Parts Associates, Warranty Administrators, Porters, and Detailers through continual associate development and best hiring practices

  • Foster a culture that promotes employee development & retention, customer satisfaction, and philanthropy

  • Create and maintain strong working relationships with external vendors

  • Meet or exceed monthly budget projections

  • Maintain a safe and functional working environment


What You'll Need to Have for the Role:

  • Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports industry is strongly preferred

  • Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment

  • Knowledge of RV's and RV systems is a plus

  • Strong written and verbal communication skills

  • Proficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.)

  • Intermediate or better skills in MS Office (Word, Excel, Outlook)

  • Ability to read and analyze P&L reports

  • Valid driver's license required

  • May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices

  • Prolonged periods of standing, stooping, crawling, and bending

  • Exposure to heights and hazards related to working with electrical and welding equipment

  • Environmental conditions include heat, cold, humidity, noise, dust and wetness

General Compensation Disclosure

The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $95,000 - $145,000 or more. This is a commission-based role with uncapped commissions.

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.


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