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Fixed Operation Manager Jobs in Virginia (NOW HIRING)

Lucid Motors

Mobile Service Technician - McLean, VA

Mclean, VA · On-site

$31 - $43/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This fixed operation position will work independently as well as a team where you will have the ... management * Work directly with clients to provide a high level of customer experience

Lithia

Toyota Service Manager

Chesapeake, VA · On-site

$200K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As our Service Manager, you'll lead daily fixed operations while delivering exceptional customer experiences, developing high-performing teams, and driving operational excellence. Responsibilities ...

Lithia & Driveway

Toyota Service Manager

Chesapeake, VA · On-site

$200K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As our Service Manager, you'll lead daily fixed operations while delivering exceptional customer experiences, developing high-performing teams, and driving operational excellence. Responsibilities ...

Cherry Bekaert

Finance Manager 16827143

Sterling, VA · On-site

$110K - $150K/yr

This role will oversee financial operations across a division, ensuring accurate reporting, strong ... Experience with Cost Plus (GMP), fixed-fee, and lump-sum revenue recognition methodologies * Strong ...

Hyundai Motor Company

Manager, District Parts & Service

Mclean, VA · On-site

$80 - $120/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monitor and advise dealers and regional management on performance and adherence related to Parts Sales, Inventory Control, Fixed Operations Training, Warranty Administration, Consumer Affairs, and ...

JT International S.A.

Finance Manager Leaf USA

Danville, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Working Capital, Fixed Assets & Financial Operations This role strengthens financial discipline ... This role manages and develops two direct reports by providing coaching, mentoring, development ...

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All JobsFixed Operation JobsFixed Operation Manager JobsFixed Operation Manager Jobs in Virginia

Fixed Operation Manager information

What are the key skills and qualifications needed to thrive as a fixed operation manager?

To thrive as a Fixed Operation Manager, you need a solid background in automotive service operations, business management, and customer service, typically supported by experience in dealership environments and relevant certifications. Familiarity with dealership management systems (DMS), inventory control software, and manufacturer-specific training is often required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for motivating teams and handling customer concerns. Mastering these skills ensures efficient operations, high customer satisfaction, and profitability in automotive service departments.

What is the difference between Fixed Operation Manager vs Service Director?

AspectFixed Operation ManagerService Director
CredentialsTypically requires a dealership management or automotive service certification, with experience in service operationsOften holds advanced certifications in automotive management, with extensive experience in service and parts departments
Work EnvironmentWorks within automotive dealerships managing service and parts departmentsOversees multiple service centers or dealership networks, focusing on strategic service operations
Employer & Industry UsagePrimarily in automotive dealerships and service centersIn larger dealership groups or automotive service organizations
Search & Comparison IntentPeople comparing operational roles within dealershipsIndividuals seeking senior service management roles

The Fixed Operation Manager focuses on day-to-day operations within a dealership's service and parts departments, ensuring efficiency and customer satisfaction. The Service Director typically holds a broader, strategic role overseeing multiple locations or larger service operations. While both roles require automotive industry experience and certifications, the Service Director's scope is more extensive and strategic.

What are some typical challenges a fixed operation manager faces when balancing service, parts, and customer satisfaction goals?

Fixed Operation Managers often juggle multiple priorities, such as maintaining high customer satisfaction, ensuring efficient workflow in service and parts departments, and meeting revenue targets. One common challenge is aligning the goals of these departments, as each may have different priorities and metrics for success. Effective communication and strong leadership skills are essential to foster collaboration among team members and to implement processes that streamline operations. Adapting to evolving automotive technologies and customer expectations also requires continuous training and process improvement.

What is a fixed operation manager?

Fixed Operation Managers are professionals in automotive dealerships responsible for overseeing all aspects of the service, parts, and body shop departments. Their main goal is to ensure these departments operate efficiently and profitably while delivering excellent customer service. They manage staff, set sales goals, implement processes, and monitor financial performance. Fixed Operation Managers also handle inventory, resolve customer complaints, and ensure compliance with safety and regulatory standards.

What are the most commonly searched types of Fixed Operation jobs in Virginia?

The most popular types of Fixed Operation jobs in Virginia are:

What are popular job titles related to Fixed Operation Manager jobs in Virginia?

For Fixed Operation Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Fixed Operation Manager jobs in Virginia look for?

The top searched job categories for Fixed Operation Manager jobs in Virginia are:

What cities in Virginia are hiring for Fixed Operation Manager jobs?

Cities in Virginia with the most Fixed Operation Manager job openings:

Fixed Operation Manager jobs near you

Mobile Service Technician - McLean, VA

Lucid Motors

Mclean, VA • On-site

$31 - $43/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Lucid Motors rating

7.4

Company rating: 7.4 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

18th of 44 rated automakers

Job description

About Lucid
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.
We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility.
The Mobile Service Technician is a unique position that covers field service repairs. This position would be responsible for traveling to client locations and will be responsible for diagnosing, maintaining and repairing Lucid Motors vehicles in the field. Lucid provides Mobile Service Technicians with a service van or truck and provides the needed tools. This fixed operation position will work independently as well as a team where you will have the support of the closet service location. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment. As a Mobile Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date. Lucid will reimburse the cost associated with successful completion.
Responsibilities:
  • Function as a Service Advisor and perform parts department duties including ordering, returns, and inventory management
  • Work directly with clients to provide a high level of customer experience
  • Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
  • Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general Electric Vehicle (EV) systems
  • Properly perform the walk-around and write-up processes, accurately ascertaining primary concern through verbal interview and visual assessment to assess client needs accurately
  • Accurately document client concerns for diagnosis and repair
  • Follow correct repair order documentation procedures, i.e. The Three C's
  • Invoice and collect payment
  • Perform customer service duties such as answer phones, scheduling appointments (where needed), and calling customers to update them on repair status, or to follow up after repairs are completed
  • Review appointment schedule to plan travel time and visit duration for mobile services
  • Provide support at Service Center based on demand
  • Ability to travel in assigned territory and other service locations
  • Other duties as assigned

Qualifications:
  • 2-5 years of experience as an automotive service technician
  • Self-sufficient, highly organized and comfortable working independently and as part of a team
  • Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrain
  • Customer facing experience exhibiting excellent written and verbal communication skills
  • Proficient in Microsoft Office as well as learn proprietary DMS software
  • EPA 609 Certification
  • Willingness to complete Lucid provided CPR training post hire
  • Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire

Preferred Qualifications:
  • ASE Certifications (A4, A5, A6, A7, A8, L3, L4 - ADAS)
  • Previous Mobile Service Technician experience
  • Previous experience with EV diagnosis and repair
  • Experience in luxury automobile repair environments

At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.
INDFS
Compensation Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.
Base Pay Range (hourly)
$31-$43 USD
Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a 401(k) retirement plan. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.
Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.
Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations <@> lucidmotors.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.
Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.
To all recruitment agencies:Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.

What Lucid Motors employees say

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About Lucid Motors

Sourced by ZipRecruiter

Lucid Motors is a highly innovative electric vehicle manufacturer located in Newark, CA, USA. Primarily engaged in the automotive industry, its mission is to elevate electric vehicles' standing and transform the way people travel. The company was founded in 2007 by Bernard Tse and Sam Weng as Atieva, a name under which it initially focused on battery technology. However, it pivoted towards automotive manufacturing and rebranded as Lucid Motors in 2016. The company is committed to making luxury, sustainable electric vehicles that break norms and set new standards with top-notch technology and engineering. Their mission aligns with their core values, which are centered around innovation, sustainability, and excellence. Notably, Lucid Motors launched the Lucid Air in 2020, an all-electric sedan well-received for its advanced features and impressive mileage.

Industry

Manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Newark, CA, US

Year founded

2007

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