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Fixed Operation Manager Jobs in Virginia (NOW HIRING)

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Fixed Operation Manager information

What is a fixed operation manager?

Fixed Operation Managers are professionals in automotive dealerships responsible for overseeing all aspects of the service, parts, and body shop departments. Their main goal is to ensure these departments operate efficiently and profitably while delivering excellent customer service. They manage staff, set sales goals, implement processes, and monitor financial performance. Fixed Operation Managers also handle inventory, resolve customer complaints, and ensure compliance with safety and regulatory standards.

What are the key skills and qualifications needed to thrive as a fixed operation manager?

To thrive as a Fixed Operation Manager, you need a solid background in automotive service operations, business management, and customer service, typically supported by experience in dealership environments and relevant certifications. Familiarity with dealership management systems (DMS), inventory control software, and manufacturer-specific training is often required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for motivating teams and handling customer concerns. Mastering these skills ensures efficient operations, high customer satisfaction, and profitability in automotive service departments.

What are some typical challenges a fixed operation manager faces when balancing service, parts, and customer satisfaction goals?

Fixed Operation Managers often juggle multiple priorities, such as maintaining high customer satisfaction, ensuring efficient workflow in service and parts departments, and meeting revenue targets. One common challenge is aligning the goals of these departments, as each may have different priorities and metrics for success. Effective communication and strong leadership skills are essential to foster collaboration among team members and to implement processes that streamline operations. Adapting to evolving automotive technologies and customer expectations also requires continuous training and process improvement.

What is the difference between Fixed Operation Manager vs Service Director?

AspectFixed Operation ManagerService Director
CredentialsTypically requires a dealership management or automotive service certification, with experience in service operationsOften holds advanced certifications in automotive management, with extensive experience in service and parts departments
Work EnvironmentWorks within automotive dealerships managing service and parts departmentsOversees multiple service centers or dealership networks, focusing on strategic service operations
Employer & Industry UsagePrimarily in automotive dealerships and service centersIn larger dealership groups or automotive service organizations
Search & Comparison IntentPeople comparing operational roles within dealershipsIndividuals seeking senior service management roles

The Fixed Operation Manager focuses on day-to-day operations within a dealership's service and parts departments, ensuring efficiency and customer satisfaction. The Service Director typically holds a broader, strategic role overseeing multiple locations or larger service operations. While both roles require automotive industry experience and certifications, the Service Director's scope is more extensive and strategic.

What are the most commonly searched types of Fixed Operation jobs in Virginia?

The most popular types of Fixed Operation jobs in Virginia are:

What are popular job titles related to Fixed Operation Manager jobs in Virginia?

For Fixed Operation Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Fixed Operation Manager jobs in Virginia look for?

The top searched job categories for Fixed Operation Manager jobs in Virginia are:

What cities in Virginia are hiring for Fixed Operation Manager jobs?

Cities in Virginia with the most Fixed Operation Manager job openings:

Facilities & Operations Manager (Contract)

Airbus US Space and Defense, Inc.

Arlington, VA

Contractor

Re-posted 27 days ago


Job description

Airbus U.S. Space & Defense, Inc offers advanced solutions to meet the most complex U.S. defense, security, space, and intelligence requirements. Celebrating over 50 years in the US, we remain a trusted government partner, leveraging world-class satellite, laser communication, rotor and fixed wing solutions to help our national security, defense and space focused customers meet their missions.

Airbus U.S. looks to employ a commitment driven team, dedicated to enabling our customer's mission success. We are committed to maintaining a diverse and inclusive work environment and a welcoming and engaging staff. With competitive compensation and superior employee benefits, as well as a commitment to fostering individual career growth, Airbus U.S. is the place where top talent wants to work.

Position Summary:

The Manager - Facilities & Operations is responsible for managing facility operations of all AIRBUS U.S. locations. Also responsible for safety and security duties in support of the Facilities Security Officer (FSO).

Position Responsibilities:

Facilities Management: 50%

  • Manage daily maintenance and operation of the facilities. Including, but not limited to: ensuring equipment is properly maintained; addressing and resolving all lighting, plumbing, and environmental issues within office; liaise with building management, security and maintenance staff; maintaining office security and safety; and coordinating reception desk coverage.
  • Manages space planning and construction projects; conduct routine facility inspections to determine areas for service; submit facility work orders to the vendor(s) on a timely basis; track progress of work orders and report open issues to Management.
  • Coordinate building service requests with service providers; provide access and monitor the repairs.
  • Align with Contracts in the review and finalization of vendor agreements to maximize efficiencies in goods and services for AIRBUS. U.S.
  • Review and approve invoices. Coordinate with vendors to correct discrepancies and ensure timely payment.
  • Assist in scheduling use of building conference rooms and provide support to include room set-up, technology support, and AV equipment preparation/set-up.
  • Responsible for employee onboarding requirements, specifically the preparation of employee name signage, assigning badge/access cards and cell phones, and emergency procedure documents, and other safety and security packets.
  • Oversee outsourced staff responsible for maintaining additional facilities responsibilities; e.g: janitorial services, mailroom services.

Safety & Security: 20%

  • Lead and administer AIRBUS U.S. safety and business continuity program.
  • Participate in development of physical security, safety and emergency preparedness plans and policies.
  • Enforce all Company policies and training requirements regarding safe and efficient operations and work practices.
  • Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulations.
  • Manage and monitor the facility access control system and video surveillance equipment.
  • Manage AIRBUS U.S.'s Affiliate Visit Program. Receive and process all incoming and outgoing AIRBUS U.S. Affiliate visit requests and communicate the approval or disapproval to the requestor and the receptionist

Management of Property and Equipment: 20%

  • Monitor condition of office and telecommunications equipment, including but not limited to access control system, Xerox machines or other MFDs, mobile devices, postage machine, video surveillance, AV equipment, and kitchen appliances.
  • Manages support provided by on-site and off-site contractors, including access control system, internal telephone, mobile devices and audio-visual equipment.
  • Manages procurement of equipment (office furniture, telecommunications) and its maintenance.

Other Duties as Assigned: 10%

Qualified Experience / Skills / Training:

Education:

  • Bachelor's degree from an accredited college/university highly desired

Experience:

  • Five years' experience of facilities or property management experience in a corporate environment or as a consultant.

Knowledge, Skills, Demonstrated Capabilities:

  • Knowledge of commercial real estate, building operations and systems, project management and vendor management highly desired.
  • Ability to read and understand construction drawings. Has thorough knowledge of construction activities/environment.
  • Knowledge of Building Owners Management Institute (BOMI) standards.
  • Position requires attention to detail, excellent organizational follow through and interpersonal communication skills.
  • Must be capable handling multiple simultaneous tasks (multi-tasking) under deadline conditions

Communication Skills (Spoken, Written, Influencing, Proficiency in Other Languages):

  • Excellent interpersonal skills and the ability to work in a fast-paced team environment are essential, as well as the ability to use discretion when handling sensitive personal information.
  • Ability to present to all levels of audiences.

Technical Systems Proficiency:

  • MS Office Suite

Travel Required:

  • 10% Domestic

Eligibility:

  • US Citizenship

Clearance:

  • Must be able to meet eligibility requirements to obtain and maintain a U.S. security clearance of Top Secret.

Decision Making, Complexity:

  • Recommends and may approve vendors/contractors for office/space planning projects.

Nature of Contacts:

  • Role includes cursory to involved communication with internal and external customers on a daily basis.

Physical Requirements:

  • Onsite: 85%
  • Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and construction drawings. Daily.
  • Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds including safety warnings or alarms. Daily
  • Speaking: able to speak in conversations and meetings, deliver information and participate in communications. Daily
  • Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts. Daily
  • Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
  • Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
  • Pushing / Pulling: able to push and pull small office furniture and some equipment and tools.
  • Sitting: able to sit for long periods of time in meetings, working on computer.
  • Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving.
  • Standing: able to stand for discussions in offices or on building floor.
  • Travel: able to travel independently and at short notice. Several times a month
  • Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and construction areas including uneven surfaces.

Equal Opportunity:

Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status, or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status.

As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

By submitting your resume or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation, or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to HR@airbusus.com.

www.airbusus.com