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Automotive Fixed Operations Director Jobs in Kansas

ITW Pro Brands

Operations Director

Olathe, KS

$142K - $237K/yr

We go to market through B2B with a focus on the automotive, aviation, fabricated metal, food ... The Director of Operations, in partnership with the Plant Managers, will have overall ...

HM Dunn AeroSystems

Director - Plant Operations

Wichita, KS · On-site

$90K - $125K/yr

Travels as needed via train, airplane, subway, automobile, or other public or private conveyance ... Proven ability to work in a self-directed environment. * Able to meet frequent short timeline goals ...

PDS Health

Operations Manager

Merriam, KS · On-site

Importance of keeping commitments and open communications with direct supervisors that develops ... In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have ...

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Automotive Fixed Operations Director information

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$30.3K

$96K

$160.1K

How much do automotive fixed operations director jobs pay per year?

As of Aug 28, 2026, the average yearly pay for automotive fixed operations director in Kansas is $96,035.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,300.00 and $120,800.00 per year, depending on experience, location, and employer.

What is an automotive fixed operations director?

An Automotive Fixed Operations Director oversees the service, parts, and body shop departments within a dealership. Their main responsibilities include managing staff, ensuring customer satisfaction, optimizing department profitability, and implementing processes for efficient vehicle repair and maintenance operations. They also monitor key performance metrics, handle budgeting, and work closely with other dealership leaders to drive business growth. This role is crucial for maintaining high service standards and ensuring repeat business from customers.

What are some common challenges an automotive fixed operations director faces in managing service and parts departments?

A key challenge for Automotive Fixed Operations Directors is balancing customer satisfaction with departmental profitability. They often need to address issues such as managing high service volume efficiently, reducing technician turnover, and ensuring parts inventory aligns with service demand. Directors also work closely with service advisors, technicians, and parts managers to streamline workflow and improve communication. Adapting to evolving automotive technology and maintaining compliance with manufacturer standards are essential for sustained success in this role.

What are the key skills and qualifications needed to thrive as an automotive fixed operations director, and why are they important?

To thrive as an Automotive Fixed Operations Director, you need comprehensive knowledge of dealership service, parts, and collision center operations, often supported by significant management experience in automotive service departments. Familiarity with dealership management systems (DMS), service scheduling software, and industry certifications like ASE or OEM-specific credentials is typically required. Leadership, customer service orientation, and strong problem-solving skills help drive team performance and customer satisfaction. These competencies are crucial for maximizing operational efficiency, profitability, and customer loyalty in a competitive automotive environment.

What is the difference between Automotive Fixed Operations Director vs Service Manager?

AspectAutomotive Fixed Operations DirectorService Manager
ResponsibilitiesOversees all fixed operations including service, parts, and body shop; develops strategies for profitability and customer satisfactionManages daily service department operations; ensures customer satisfaction and team performance
Required CredentialsExperience in dealership operations, often with certifications like ASE Master Technician or Service ConsultantTechnical background with ASE certifications; leadership skills
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, customer-facing, team management
Industry UsageCommon in large dealerships and corporate settingsFound in dealerships of all sizes, more hands-on

The Automotive Fixed Operations Director focuses on strategic oversight and profitability of all fixed operations, while the Service Manager handles daily department management. Both roles require technical knowledge and leadership, but the director operates at a higher strategic level within the dealership.

What are the most commonly searched types of Automotive Fixed Operations jobs in Kansas?

The most popular types of Automotive Fixed Operations jobs in Kansas are:

What job categories do people searching Automotive Fixed Operations Director jobs in Kansas look for?

The top searched job categories for Automotive Fixed Operations Director jobs in Kansas are:

What cities in Kansas are hiring for Automotive Fixed Operations Director jobs?

Cities in Kansas with the most Automotive Fixed Operations Director job openings:

Automotive Fixed Operations Director jobs near you
Infographic showing various Automotive Fixed Operations Director job openings in Kansas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $96,035 per year, or $46.2 per hour.

Automotive Operations Specialist

Hutchinson, KS • On-site

MSX International
Motor Vehicle Manufacturing • 5 - 10K employees

7.7

Company rating: 7.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

175th of 499 rated business services

People enjoy working here

Good employer

Learn more about MSX Internationalexternal

Full-time

Posted 14 days ago

Job description

Company Description
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job Description
MSX International is seeking an Operations Specialist who will evaluate current dealer fixed operations, identify inefficiencies, and recommend areas for performance improvement. You will work closely with dealer staff to coach and mentor them on sales techniques and customer service standards to ensure the delivery of Dealer and OEM Business Plan Objectives. You will monitor dealer progress, recap actions taken, and recommend best practices to enhance customer experience. Additionally, you will track and report key performance metrics, identifying areas for improvement and celebrating successes.
Key Responsibilities:
  • Evaluate current dealer operations to identify inefficiencies, gaps, and opportunities for performance improvement.
  • Coach and mentor dealer staff on sales techniques and customer service standards to achieve Dealer Business Plans and Ford objectives.
  • Monitor dealer progress between support actions, providing ongoing feedback and support.
  • Accurately document actions taken and provide recommendations from on-site support visits.
  • Implement best practices in customer service and sales techniques to enhance the overall customer experience.
  • Track and report key performance metrics, identifying areas for improvement and celebrating successes.
  • Collaborate with dealership management to develop and implement action plans for continuous improvement.

Qualifications
  • Proven experience in dealer or aftermarket automotive service operations.
  • Strong coaching and mentoring skills with the ability to motivate and develop dealer staff.
  • Excellent analytical skills to evaluate performance metrics and identify areas for improvement.
  • Strong communication and interpersonal skills to build effective relationships with dealer staff and management.
  • Ability to travel to dealer locations for on-site support and evaluations.
  • Knowledge of dealer fixed operations and business objectives.
  • Experience implementing customer service best practices and sales techniques.
  • Ability to work independently and manage multiple priorities.
  • Ability to leverage relationships to identify and sell the business case for change.
  • Analyzing data from dealer financials and operational assessments to establish improvement action plans.
  • Demonstrated proficiency with PC applications in a Windows environment.
  • Ability to influence the sales personnel and technicians in the training processes and monitor the results.
  • Bachelor's Degree (preferred) but High school diploma or General Equivalency Diploma (GED) is required

Additional Information
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

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