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Automotive Aftersales Jobs (NOW HIRING)

VOLTU MOTOR INC

Aftersales Technician

Riverside, CA · On-site

$25 - $30/hr

The role combines customer support, field service, automotive repair and troubleshooting, service ... The Aftersales Technician works directly with customers, Engineering, Operations, and executive ...

Stellantis

Finance Manager - Mopar

Auburn Hills, MI · On-site

Automotive, Aftersales, pricing, parts, service, or dealer finance experience * Transformation office, value realization, or investment governance experience Our Benefits -- Designed with You in Mind ...

Nissan Motor Iberica SA

Data Scientist

Franklin, TN · On-site

$90 - $130/hr

Automotive Aftersales Service Retention and Service Retention drivers or related knowledge preferred. Understanding of US Market and dealer Service operations preferred. Advanced ETL capabilities ...

Nissan Motor Co., Ltd.

Data Scientist

Franklin, TN · On-site

Automotive Aftersales Service Retention and Service Retention drivers or related knowledge preferred. Understanding of US Market and dealer Service operations preferred. Advanced ETL capabilities ...

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How much do automotive aftersales jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for automotive aftersales in the United States is $20.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $24.04 per hour, depending on experience, location, and employer.

What is automotive aftersales?

Automotive aftersales refers to the services, support, and products provided to customers after they purchase a vehicle. This includes maintenance, repairs, spare parts, accessories, warranties, and customer service. The goal of aftersales is to ensure customer satisfaction, extend the lifespan of the vehicle, and encourage brand loyalty. Automotive aftersales is a crucial part of the automotive industry, as it generates ongoing revenue and helps build long-term relationships with customers.

What are the key skills and qualifications needed to thrive in automotive aftersales?

To thrive in Automotive Aftersales, you need a solid understanding of vehicle systems, customer service best practices, and sales techniques, often supported by relevant automotive qualifications or certifications. Familiarity with dealership management systems (DMS), parts catalog software, and inventory management tools is typically required. Strong communication, problem-solving abilities, and relationship-building skills help professionals excel in this customer-facing role. These competencies are vital for ensuring customer satisfaction, driving repeat business, and efficiently managing aftersales operations.

What are the typical challenges faced in an automotive aftersales role, and how can they be managed effectively?

Professionals in Automotive Aftersales often encounter challenges such as handling high customer expectations, coordinating with multiple departments (like service, parts, and sales), and staying updated with evolving vehicle technologies. Managing these challenges effectively involves strong communication skills, a customer-focused mindset, and continuous training on the latest automotive advancements. Building positive relationships with both customers and internal teams can also help streamline processes and improve overall satisfaction.

What is the difference between Automotive Aftersales vs Automotive Service Technician?

AspectAutomotive AftersalesAutomotive Service Technician
CredentialsCertifications like ASE, manufacturer-specific trainingASE certification, technical diplomas
Work EnvironmentDealerships, service centers, customer service settingsRepair shops, dealerships, maintenance facilities
Employer & Industry UsageFocuses on customer support, parts, and service salesPerforms repairs, diagnostics, and maintenance

Automotive Aftersales primarily involves customer service, parts management, and support roles within the automotive industry, while Automotive Service Technicians focus on diagnosing and repairing vehicles. Both roles require technical certifications and work in similar environments, but their core responsibilities differ—one emphasizes customer relations and parts, the other vehicle repairs.

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What job categories do people searching Automotive Aftersales jobs look for?

The top searched job categories for Automotive Aftersales jobs are:

Automotive Aftersales jobs near you
Infographic showing various Automotive Aftersales job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,717 per year, or $20.1 per hour.

Aftersales Coordinator

QUIRK AUTOMOTIVE GROUP

Braintree, MA • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Position Overview
Quirk Auto Dealerships is happy to announce that we currently have an exciting opportunity to begin a career at the best dealership group in New England! We are currently looking to fill the position of an Aftersales Coordinator to support our sales department. This is an excellent opportunity for someone who enjoys a fast-paced automotive environment, is organization, and is comfortable communicating with both customers and financial institutions. If this is you, then we want to speak with you regarding a career in automotive sales.
Key Required Proficiencies:
  • Assist customers with questions regarding paperwork, warranties, and other after-sale items
  • Help resolve outstanding issues professionally and maintain a positive customer experience after the vehicle has been delivered
  • Maintain consistent communication between customers, management, lenders, and internal departments until each transaction is complete.
  • Follow up with customers after delivery when additional signatures, documents, or information are required.

Preferred Skills:
  • Automotive dealership, banking, finance, administrative, or customer-service experience is preferred but not required
  • Ability to follow up consistently and resolve missing paperwork/ funding issues.
  • Ability to manage multiple deals and priorities in a fast-paced environment.
  • Excellent interpersonal skills and customer service skills
  • Basic computer skills and ability to learn dealership management systems and lender systems.
  • Must have a flexible work schedule and have the ability to work days, nights and weekends

Qualifications:
  • Successful completion of a background check, including but not limited to, a criminal record check, physical and drug screen and motor vehicle records check (if applicable to position).

Benefits offered:
- Health, Dental/Vision, 401K, Long-Term Disability, Life Insurance and Critical Illness Insurance. Quirk will provide you with Basic Life Insurance and AD&D policy of $20,000 at no cost to you. All other benefits are optional and will be offered to you at a cost.
- Paid sick time after 90 days and vacation after 1 year
For information on Quirk Auto Dealerships, including more information on employee benefits and our company culture, visit our website at Employment Opportunities Quirk Auto Dealers.
Quirk Auto Dealerships is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full Time
Pay: Starting at $20.00 per hour plus warranty incentives
Work Location: In person

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