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Automation Manager Jobs in Raleigh, NC (NOW HIRING)

WalkMe

Post Sales AI Automation Manager

Raleigh, NC

WalkMe is hiring a Post Sales AI Automation Manager to serve as the Operations focal point for our Post-Sales Delivery functions -- Partner Success and Client Solutions -- while also acting as backup ...

New

WalkMe

Post Sales AI Automation Manager

Raleigh, NC

WalkMe is hiring a Post Sales AI Automation Manager to serve as the Operations focal point for our Post-Sales Delivery functions - Partner Success and Client Solutions - while also acting as backup ...

Relias US

Manager, AI and Automation

Morrisville, NC · Hybrid

As the shared-service capability matures, this position is expected to build and manage a team of individual contributors, which may include workflow automation developers, business process analysts ...

Pwc

Quality Engineer (ERP Automation) Manager

Raleigh, NC · On-site

$99K - $232K/yr

Responsibilities - Expertise in ERP Automation testing combined with Quality Engineering - Lead teams and manage client accounts with strategic planning - Advocate and uphold quality assurance ...

ATS Automation

Automation Engineer

Raleigh, NC

... automation solutions using different technologies and platforms (PLCs, DCS, SCADA, BMS, Edge ... Data Management, Vision Systems, Robotics, etc.) for some of the leading companies in the life ...

Intellectt INC

Warehouse Automation Project Manager

Durham, NC · On-site

$91K - $120K/yr

Warehouse Automation Project Manager Location: Near RPT, North Carolina Duration: 1+ Year Contract Position Overview * We are seeking an experienced Warehouse Automation Project Manager to lead and ...

Amphenol TCS

Automation Engineer

Raleigh, NC · On-site

The Automation Engineer will work closely with the AI Lead, AI Solutions Architect, Transformation PMO, Information Systems Lead, Data Engineer, Business Analyst, functional leaders, and Federated ...

GSK

Automation Engineer

Zebulon, NC · On-site

Participate on area extended management teams as necessary and actively manage automation group requests from the business for support or new projects. * Interface and partner with the GSK community ...

GlaxoSmithKline

Automation Engineer

Zebulon, NC

Participate on area extended management teams as necessary and actively manage automation group requests from the business for support or new projects. * Interface and partner with the GSK community ...

Novartis

Automation Engineer

Durham, NC

$98K - $183K/yr

In this role, you will take ownership of critical building management and environmental monitoring systems within a new manufacturing facility, helping shape how advanced automation supports quality ...

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Automation Manager information

See Raleigh, NC salary details

$30.1K

$113.3K

$164.8K

How much do automation manager jobs pay per year?

As of Jul 30, 2026, the average yearly pay for automation manager in Raleigh, NC is $113,345.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,900.00 and $135,100.00 per year, depending on experience, location, and employer.

What does an Automation Manager do?

An Automation Manager oversees the implementation and optimization of automated systems and processes within a company. They collaborate with various teams to identify areas for automation, improve efficiency, and reduce operational costs. Their role often involves selecting and integrating automation tools, managing projects, and ensuring smooth system functionality. Additionally, they may lead a team of automation specialists and provide technical guidance.

Is automation replaced by AI?

Automation Managers oversee the implementation of automated systems, which increasingly incorporate AI technologies. While AI enhances automation capabilities, it does not fully replace traditional automation; instead, it expands the scope of tasks that can be automated, requiring managers to adapt to new tools and skills.

What are the key skills and qualifications needed to thrive in the Automation Manager position, and why are they important?

To thrive as an Automation Manager, you need a strong background in automation technologies, process improvement methodologies, and a relevant degree in engineering or a related field. Familiarity with tools such as PLCs, SCADA systems, robotics, and certifications like Six Sigma or PMP are commonly valued. Strong leadership, problem-solving abilities, and effective communication skills set top candidates apart in this role. These technical and interpersonal skills are crucial for leading teams, optimizing automated processes, and ensuring operational excellence.

What are the typical daily responsibilities of an Automation Manager?

As an Automation Manager, your typical day involves overseeing the implementation and maintenance of automation systems, collaborating with cross-functional teams to identify process improvements, and managing troubleshooting efforts when technical issues arise. You’ll coordinate projects, set performance goals, and ensure compliance with safety and industry standards. There’s a strong focus on leadership, as you’ll mentor automation engineers and technicians, facilitate training, and communicate project progress to stakeholders. This dynamic role often balances hands-on technical work with strategic planning and team management.

What do automation managers get paid?

Automation managers typically earn a salary ranging from $80,000 to $150,000 annually, depending on experience, industry, and location. They often have skills in robotics process automation (RPA), programming, and project management, which can influence compensation levels.

What 5 jobs will survive AI?

Automation Managers will continue to be essential in overseeing AI implementation, managing teams, and ensuring ethical use of technology. Jobs that require complex problem-solving, emotional intelligence, creativity, and strategic decision-making—such as healthcare professionals, educators, skilled tradespeople, managers, and data analysts—are less likely to be fully replaced by AI. These roles often involve human judgment, interpersonal skills, and adaptability that AI cannot replicate fully.

What is the role of an automation manager?

An automation manager oversees the design, implementation, and maintenance of automated systems and processes within an organization. They analyze workflows, select appropriate tools such as robotic process automation (RPA) software, and collaborate with teams to improve efficiency and reduce manual effort. Strong technical skills, project management, and understanding of business operations are essential for this role.
What are the most commonly searched types of Automation jobs in Raleigh, NC? The most popular types of Automation jobs in Raleigh, NC are:
What are popular job titles related to Automation Manager jobs in Raleigh, NC? For Automation Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Automation Manager jobs in Raleigh, NC look for? The top searched job categories for Automation Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Automation Manager jobs? Cities near Raleigh, NC with the most Automation Manager job openings:
Automation Manager jobs near you
Infographic showing various Automation Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $113,345 per year, or $54.5 per hour.

Post Sales AI Automation Manager

WalkMe

Raleigh, NC

Full-time

Posted 3 days ago

New

Job description

Industry leader? Well, how about an industry creator?!
 
At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equipped to manage future change. With over 1,600 clients, including 55 Fortune 100 companies and 6 Fortune 10 companies working with us daily, we’re transforming how enterprises interact with their technology.
 
So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!

WalkMe is hiring a Post Sales AI Automation Manager to serve as the Operations focal point for our Post-Sales Delivery functions — Partner Success and Client Solutions — while also acting as backup support to the Operations lead for Professional Services. In parallel, this role owns AI Automation strategy and execution for post-sales Delivery workflows, eliminating manual processes and replacing them with integrated, automated systems across Salesforce, our PSA platform, product data, and reporting/dashboarding tools.

This is a dual-mandate, individual-contributor role: roughly half your time is spent as the Ops backbone for Delivery (Partner Success, Client Solutions, PS backup), and half leveraging your AI skills & experience to build and scale an automation layer  that removes friction across post-sales workflows for the broader CSG Operations team.
 
The CSG Operations team is the right hand of the Customer Success Group organization (all Post-Sales GTM teams) under the Chief Customer Officer. Reporting to the VP of CSG Operations, this role partners with Ops leads across Customer Success, Support, Renewals, Delivery, Scaled Success, Customer Experience & also Sales to drive data-driven decisions, operational efficiency, and scalable automation across all post-sales functions.
What You'll Own

  • Delivery Operations AI Automation (Partner Success, Client Solutions, PS)

  • Serve as the primary Ops focal point for Partner Success and Client Solutions, and as backup support to the Ops lead for Professional Services.

  • Proven track record leading process-improvement initiatives with a clear methodology and hands-on ownership of outcomes

  • Build and maintain dashboards and reporting for CSG leadership, including models and metrics for services and partner project implementations, utilization, capacity planning, project accounting, project margins, time-to-value (TTV), forecasting, and engagement health.

  • Conduct analysis on account segmentation, capacity planning, and coverage models to support continuous planning cycles.

  • Ensure Salesforce and PSA data structures are architected and maintained for accurate reporting, analysis, and insight generation.

  • Own Delivery team compensation design, planning, and reporting for monthly and quarterly cycles.

  • Own department and individual performance KPI reporting for weekly, monthly, and QBR reviews.

  • Develop, document, and maintain SOPs and policies for data collection, storage, and reporting across Partner Success, Client Solutions, and Professional Services.

  • Manage the Delivery Ops request queue and troubleshoot operational issues as they surface.

  • Partner cross-functionally with IS/BI/CoE, Sales Ops, Marketing Ops, Partner Ops, Deal Desk, Finance, and Compensation teams.

  • Serve as the focal point for AI-driven automation across post-sales Delivery workflows, identifying manual, repetitive, or error-prone processes and re-architecting them into automated, agile workflows.

  • Design and implement integrated automations connecting Salesforce, the PSA platform (Certinia or similar), product/usage data, and reporting/dashboarding tools — removing swivel-chair work and manual handoffs between systems.

  • Evaluate and deploy AI tools, no-code/low-code automation platforms (e.g., Salesforce Flow, Certinia automation, Workato, Zapier, or similar) and AI agents to streamline Delivery operations at scale.

  • Build reusable automation playbooks and standards that other CSG Ops functions can adopt as the team matures its automation maturity.

  • Partner with the CIO organization (IS/BI/CoE) and Product teams to ensure automations are scalable, governed, and aligned with enterprise data architecture.

  • Track and report on efficiency gains, time saved, and process improvements delivered through automation initiatives.

What You Need to Succeed

  • Minimum 3-5 years of experience in Post-Sales Operations (Professional Services, Partner Success, Client Solutions, Customer Success, or similar) in a SaaS environment.

  • Full working knowledge of Delivery/Implementation functions — Professional Services, Partner Success, and Client Solutions/Technical Solutions Architecture — including their methodologies, KPIs, and operating rhythms.

  • Hands-on experience with PSA (Professional Services Automation) platforms — Certinia (FinancialForce), Kantata (Mavenlink), BigTime, NetSuite OpenAir, ConnectWise PSA, or similar.

  • Experience standing up (AI powered) automation standards or playbooks for a growing post sales Delivery Ops function.

  • Advanced Salesforce data architecture experience — object relationships, data modeling, custom report types, calculated and formula fields, workflows, and governance across a complex org. Lightning experience preferred.

  • Advanced Excel / Google Sheets skills — pivot tables, SUMIFS, VLOOKUP/XLOOKUP, INDEX/MATCH — for complex, multi-source data management.

  • Proven experience designing and deploying AI-powered automation for post-sales workflows, integrating data across Salesforce, product/usage platforms, PSA tools, and reporting/dashboarding systems.

  • Comfort using AI tools (Claude, Gemini, ChatGPT, etc) and no-code/low-code automation platforms (Salesforce Flow, Workato, Zapier, or similar) to build production workflows; basic scripting or SQL is a plus but not required.

  • Versed in Professional Services and Partner project KPIs: forecasting, planning, utilization, project health, backlog, project accounting, margins, and time-to-value.

  • Prior people-management experience is a strong plus — this is an individual-contributor role, but candidates who have led teams and bring that judgment and maturity to a hands-on capacity are highly valued.

  • Self-starter who takes ownership and navigates ambiguity in an ever-shifting environment.

  • Ability to translate complex datasets and automation concepts into clear, actionable insight for cross-functional partners and leadership.

  • Bachelor's degree or equivalent work experience required.

  •  
What Sets Us Apart
  • At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more.  We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.
  • Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.
  • Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
  • Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
  • Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long.
  • WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.
  • WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.
  • WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.
  • Robust Retirement Contributions: Ask HR about the specific offerings for your region!
  • SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.
Our job titles may span more than one career level. The OTE for this role is between $150,000 and $165,000 including salary and variables. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package.

At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
 
WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
 
TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.