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Auto Service Advisor Jobs in Michigan (NOW HIRING)

Fox Honda

Service Advisor

Grand Rapids, MI · On-site

$60K - $80K/yr

Embrace the fun and professional culture while making a meaningful impact in the auto dealership ... As a Full-Time Service Advisor at Fox Honda, you will greet customers, assess their automotive ...

Szott I

Automotive Service Advisor

New Hudson, MI · On-site

$72K - $110K/yr

Automotive Service Advisor Szott Auto I-96 CDJR | New Hudson, MI Full-Time | Earn $72,000 - $110,000+ Per Year Ready for a Career That Moves Fast? At Szott Auto I-96 CDJR , no two days are the same.

Marthaler Auto

Service Advisor

Houghton, MI · On-site

Job Overview The Service Advisor greets customers, helps assess service needs, coordinates scheduling, and keeps customers informed throughout the repair and maintenance process. This role is ideal ...

Marthaler Auto

Service Advisor

Houghton, MI · On-site

$36K - $72K/yr

Job Overview The Service Advisor greets customers, helps assess service needs, coordinates scheduling, and keeps customers informed throughout the repair and maintenance process. This role is ideal ...

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All JobsAuto Service Advisor JobsAuto Service Advisor Jobs in Michigan

Auto Service Advisor information

See Michigan salary details

$10

$22

$39

How much do auto service advisor jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for auto service advisor in Michigan is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $25.96 per hour, depending on experience, location, and employer.

Is an auto service advisor a hard job?

An auto service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which requires good communication skills and technical knowledge. The role can be demanding due to customer service expectations, multitasking, and working in a fast-paced environment, but it is manageable with proper training and experience.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

How much do auto service advisors make in the US?

Auto service advisors in the US typically earn an average annual salary of around $40,000 to $60,000, with experienced professionals and those working in high-volume shops earning higher wages. Compensation often includes commissions or bonuses based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

What is an auto service advisor?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

How do auto service advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. Their compensation often depends on the dealership or repair shop, and they may also receive benefits such as health insurance and paid time off.

What are some common challenges faced by auto service advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What are the key skills and qualifications needed to thrive as an auto service advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.
What are popular job titles related to Auto Service Advisor jobs in Michigan? For Auto Service Advisor jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Auto Service Advisor jobs in Michigan look for? The top searched job categories for Auto Service Advisor jobs in Michigan are:
What cities in Michigan are hiring for Auto Service Advisor jobs? Cities in Michigan with the most Auto Service Advisor job openings:
Auto Service Advisor jobs near you
Infographic showing various Auto Service Advisor job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,015 per year, or $22.6 per hour.

Customer Service Advisor - Kalamazoo, MI

Jiffy Lube

Kalamazoo, MI • On-site

Other

Medical, Dental, Vision, Life

Posted 6 days ago

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!

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