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Auto Service Advisor Jobs in Jenison, MI (NOW HIRING)

Hilltop Auto Service

Be Seen First

Automotive Technician

Byron Center, MI · On-site

$70K - $110K/yr

Hilltop Auto Service in Byron Center is seeking a skilled Automotive Technician to join our team ... Effectively communicate with service advisor repairs needed and vehicle status * Carry out repairs ...

Meineke

Service Advisor

Grand Rapids, MI · On-site

$16 - $22/hr

Work-Life Balance Job Summary We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer ...

Meineke - 2740

Service Advisor

Grand Rapids, MI · On-site

$16 - $22/hr

Work-Life Balance Job Summary We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer ...

Righters Auto Repair LLC

Service Advisor

Grand Rapids, MI · On-site

$65K - $95K/yr

We are hiring a Service Advisor for our Grand Rapids location . This is a growing store with strong car count, real momentum, and high earning potential for the right person. We're looking for ...

Fun Town RV, LP

Service Advisor

Grand Rapids, MI · On-site

The Service Advisor acts as the primary point of contact for customers in the service department, ensuring a seamless and positive experience throughout the repair and maintenance process. This role ...

New

Camping World

Service Advisor

Grand Rapids, MI

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

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All JobsAuto Service Advisor JobsAuto Service Advisor Jobs in Jenison, MI

Auto Service Advisor information

See Jenison, MI salary details

$10

$23

$41

How much do auto service advisor jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for auto service advisor in Jenison, MI is $23.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

What are Auto Service Advisors?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

What are some common challenges faced by Auto Service Advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What are the key skills and qualifications needed to thrive as an Auto Service Advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.
What cities near Jenison, MI are hiring for Auto Service Advisor jobs? Cities near Jenison, MI with the most Auto Service Advisor job openings:
Auto Service Advisor jobs near you
Infographic showing various Auto Service Advisor job openings in Jenison, MI as of July 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $48,752 per year, or $23.4 per hour.
Automotive Technician

Automotive Technician

Hilltop Auto Service

Byron Center, MI • On-site

$70K - $110K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 18 days ago

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Job description

Hilltop Auto Service in Byron Center is seeking a skilled Automotive Technician to join our team!

We are a family-owned business that is dedicated to treating our customers with honesty and respect.

Our mission every day at Hilltop Auto Service is to glorify God by providing exceptional service to our customers. We help our customers make wise decisions regarding their vehicles by providing honest recommendations, accurate diagnostics, and quality service.

Responsibilities

  • Perform vehicle diagnostics using advanced diagnostic scanners and manufacturer-specific tools
  • Effectively communicate with service advisor repairs needed and vehicle status
  • Carry out repairs accurately and efficiently
  • Work independently while coordinating with a small team to achieve service goals

Preferred Qualifications

  • 2+ years of experience in automotive repair
  • Technical certificate in automotive technology
  • ASE Certification
  • Specialized knowledge in engine repair