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Auto Service Advisor Jobs in Jenison, MI (NOW HIRING)

Fox Kia South

Quick Lube Advisor

Grand Rapids, MI · On-site

Additionally, you'll keep the service area organized and compliant with safety standards ... What we're looking for in a Quick Lube Advisor To be successful as a Quick Lube Advisor, you will ...

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How much do auto service advisor jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for auto service advisor in Jenison, MI is $23.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $26.92 per hour, depending on experience, location, and employer.

Is an auto service advisor a hard job?

An auto service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which requires good communication skills and technical knowledge. The role can be demanding due to customer service expectations, multitasking, and working in a fast-paced environment, but it is manageable with proper training and experience.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

How much do auto service advisors make in the US?

Auto service advisors in the US typically earn an average annual salary of around $40,000 to $60,000, with experienced professionals and those working in high-volume shops earning higher wages. Compensation often includes commissions or bonuses based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

What is an auto service advisor?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

How do auto service advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. Their compensation often depends on the dealership or repair shop, and they may also receive benefits such as health insurance and paid time off.

What are some common challenges faced by auto service advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What are the key skills and qualifications needed to thrive as an auto service advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.
What cities near Jenison, MI are hiring for Auto Service Advisor jobs? Cities near Jenison, MI with the most Auto Service Advisor job openings:
Auto Service Advisor jobs near you
Infographic showing various Auto Service Advisor job openings in Jenison, MI as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 100% In-person job distribution, with an average salary of $48,752 per year, or $23.4 per hour.

Quick Lube Advisor

Fox Kia South

Grand Rapids, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Join Fox's newest dealership as a Full Time Quick Lube Advisor in Grand Rapids, MI at Fox Kia South! This onsite position offers a unique opportunity to immerse yourself in the fast-paced automotive industry while becoming an essential part of our customer-focused culture. Collaborate with fellow team members who share your passion for excellence and respect, creating a fun and energetic work environment every day.In this role, you will engage with customers and help them maintain the performance of their vehicles, making a positive impact on their driving experience. Your enthusiasm and expertise will be valued, and you will gain valuable experience within a forward-thinking dealership. You will receive great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts. If you are ready to embrace a high-performance atmosphere and contribute to a team that values integrity, we encourage you to apply!What would you do as a Quick Lube Advisor As a Quick Lube Advisor at Fox Kia South, your daily responsibilities will include providing exceptional customer service by greeting clients and understanding their vehicle maintenance needs. You will conduct thorough inspections of vehicles, recommend appropriate services, and ensure that necessary maintenance tasks, such as oil changes and fluid checks, are performed efficiently. You'll be expected to communicate transparently with customers about their vehicle issues and service options while maintaining a professional demeanor. Collaboration with the service team is essential to ensure smooth operations and timely service delivery. Additionally, you'll keep the service area organized and compliant with safety standards, contributing to a high-performance, energetic workplace.Your role will also involve staying informed on the latest automotive technologies and trends to provide the best advice to customers.What we're looking for in a Quick Lube Advisor To be successful as a Quick Lube Advisor, you will need a blend of technical and interpersonal skills. Strong communication abilities are essential, allowing you to clearly explain service options and vehicle concerns to customers while building trust and rapport. A customer-focused mindset is crucial to ensure each client feels valued and satisfied with their experience. Attention to detail is necessary for accurately assessing vehicle conditions and recommending appropriate services.You should possess problem-solving skills to address customer inquiries and provide effective solutions. Additionally, being a team player is vital, as collaboration with service staff ensures a seamless workflow in a high-performance environment. Finally, a passion for the automotive industry and a willingness to learn will help you thrive in this fast-paced position, enabling you to stay current with evolving automotive trends and technologies.Get started with our team!If you think this job aligns with your requirements, then submitting an application is simple. Good luck!