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Auto Physical Damage Jobs (NOW HIRING)

SET SEG

Claims Representative - Auto

East Lansing, MI · On-site

Property/Casualty & Workers' Compensation SET SEG is looking for an Auto Claims Representative that will be responsible for the end-to-end handling of assigned auto physical damage claims, with ...

GAINSCO

Auto Damage Appraiser- WI

Milwaukee, WI

In this role, you will be responsible for completing auto physical damage appraisals with precision, efficiency, and compliance. The ideal candidate will have a minimum of 5 years of experience in ...

USAA

Sr. Auto Adjuster

Tampa, FL · On-site +1

$46K - $61K/yr

Investigates to determine coverage, liability, and physical damage including total loss settlements for highly complex auto claims. * Negotiates liability for comparative negligence (claimant or ...

USAA

Sr. Auto Adjuster

Tampa, FL · On-site +1

$46K - $61K/yr

Investigates to determine coverage, liability, and physical damage including total loss settlements for highly complex auto claims. * Negotiates liability for comparative negligence (claimant or ...

USAA

Sr. Auto Adjuster

Tampa, FL · On-site

$46K - $61K/yr

Investigates to determine coverage, liability, and physical damage including total loss settlements for highly complex auto claims. * Negotiates liability for comparative negligence (claimant or ...

The Whiteside Agency

Inside Auto Appraiser

Franklin, TN · On-site

$63K - $105K/yr

Reviews physical damage documents for appropriateness and any loss economic opportunities ... Intermediate Auto Technical. What is a Must Have? * High School Degree or GED. * One year ...

GAINSCO

Auto Damage Appraiser- WI

Milwaukee, WI · On-site

In this role, you will be responsible for completing auto physical damage appraisals with precision, efficiency, and compliance. The ideal candidate will have a minimum of 5 years of experience in ...

The Whiteside Agency

Inside Auto Appraiser

Richmond, VA · Hybrid

$63K - $105K/yr

Reviews physical damage documents for appropriateness and any loss economic opportunities ... Intermediate Auto Technical. What is a Must Have? * High School Degree or GED. * One year ...

The Whiteside Agency

Inside Auto Appraiser

Buffalo, NY · Hybrid

$63K - $105K/yr

Reviews physical damage documents for appropriateness and any loss economic opportunities ... Intermediate Auto Technical. What is a Must Have? * High School Degree or GED. * One year ...

The Whiteside Agency

Inside Auto Appraiser

Melville, NY · Hybrid

$63K - $105K/yr

Reviews physical damage documents for appropriateness and any loss economic opportunities ... Intermediate Auto Technical. What is a Must Have? * High School Degree or GED. * One year ...

The Whiteside Agency

Inside Auto Appraiser

Hartford, CT · Hybrid

$63K - $105K/yr

Reviews physical damage documents for appropriateness and any loss economic opportunities ... Intermediate Auto Technical. What is a Must Have? * High School Degree or GED. * One year ...

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All JobsAuto Physical Damage Jobs

Auto Physical Damage information

See salary details

$11K

$101.5K

How much do auto physical damage jobs pay per year?

As of Aug 5, 2026, the average yearly pay for auto physical damage in the United States is $100,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is the difference between Auto Physical Damage vs Auto Appraiser?

AspectAuto Physical DamageAuto Appraiser
CertificationsInsurance Adjuster License, Auto Damage CertificationAuto Appraiser Certification, Insurance Adjuster License
Work EnvironmentCollision centers, repair shops, insurance companiesInsurance companies, independent appraisal firms
Primary ResponsibilitiesAssessing vehicle damage, estimating repair costsEvaluating vehicle value, determining claim payouts

Auto Physical Damage specialists focus on inspecting and estimating repair costs for damaged vehicles, often working directly with repair shops and insurance companies. Auto Appraisers evaluate vehicle value for insurance claims, including total loss assessments. While both roles require knowledge of auto damage and insurance processes, their core functions differ: one assesses damage for repairs, the other determines vehicle worth for claims settlement.

What are the key skills and qualifications needed to thrive as an auto physical damage adjuster?

To thrive as an Auto Physical Damage Adjuster, you need expertise in vehicle repair estimation, knowledge of insurance policies, and often a relevant degree or claims certification. Familiarity with claims management systems like CCC One or Mitchell, and possibly an adjuster license depending on the state, is typically required. Strong communication, negotiation, and analytical skills help you interact effectively with customers, repair shops, and other stakeholders. These skills ensure accurate claim assessments, customer satisfaction, and efficient resolution of auto damage claims.

What are some common challenges faced by auto physical damage adjusters, and how can they be managed effectively?

Auto Physical Damage Adjusters often encounter challenges such as managing a high volume of claims, accurately assessing vehicle damage, and negotiating settlements with repair shops and customers. Staying organized and maintaining clear communication with all parties involved can help manage workload and avoid misunderstandings. Continuous training in the latest vehicle technologies and repair methods also ensures precise assessments and efficient claim resolutions. Building strong relationships with repair facilities and leveraging digital tools can further streamline the claims process.

What is an auto physical damage adjuster?

An Auto Physical Damage adjuster is a professional who evaluates and processes insurance claims related to damages sustained by vehicles, such as cars, trucks, or motorcycles, due to accidents, theft, vandalism, or natural disasters. They inspect the vehicle, assess the extent of the damage, estimate repair costs, and determine the insurance payout according to policy coverage. Their role often involves working closely with repair shops, policyholders, and insurance companies to ensure fair and timely settlements.
More about Auto Physical Damage jobs
What states have the most Auto Physical Damage jobs? States with the most job openings for Auto Physical Damage jobs include:
What job categories do people searching Auto Physical Damage jobs look for? The top searched job categories for Auto Physical Damage jobs are:
Auto Physical Damage jobs near you
Infographic showing various Auto Physical Damage job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $100,000 per year, or $48.1 per hour.

Claims Representative - Auto

SET SEG

East Lansing, MI • On-site

Other

Medical, Dental, Vision, PTO

Re-posted 16 days ago

Job description

Title: Auto Claims Representative
Reports To: Claims Manager
Location: East Lansing, MI
Department: Property/Casualty & Workers' Compensation
SET SEG is looking for an Auto Claims Representative that will be responsible for the end-to-end handling of assigned auto physical damage claims, with additional exposure to small property damage claims based on business needs. This role serves as a primary point of contact for members and plays a key role in delivering high-quality customer service through timely communication, sound judgement, and consistent adherence to organization standards. This position requires the ability to balance efficiency with accuracy while maintaining detailed documentation and compliance with applicable laws, regulations, and internal claims handling guidelines.
WHO WE ARE
School Employers Trust (SET) is a non-profit company that was created after a monumental shift in school funding happened in 1965. SET, which began in 1971, served as an employee benefits association focused on offering comprehensive and affordable employee benefit solutions to Michigan public schools and their employees. Two years later, its partner organization School Employers Group (SEG) was formed to administer compensation and fringe benefits for SET. As schools were faced with more challenges related to insurance, SEG evolved and grew into a company that provides workers' compensation and property/casualty services for Michigan public schools.
Today, SET SEG continues to expand and find creative ways to meet the specialized needs of its members. This, coupled with superior member experience, is why SET SEG has maintained its position as an industry leader in the school insurance market.
We value those who proactively solve challenges, simplify the complex, thrive in a fast-paced setting, have a customer-first mentality, and seek a collaborative and inclusive work environment. We offer 100% employer paid insurance (medical, dental, and vision), Paid Time off (PTO), and paid parental leave.
Our passion is delivering peace of mind to Michigan public schools, and we look for team members who are motivated by our cause. To learn more, visit: https://setseg.org.
WHO YOU ARE
You are energized by working with a collaborative team and industry peers to support Michigan public schools through their challenges. You seek understanding and are motivated to tackle projects and problems with the customer in mind. You anticipate needs and preempt challenges and concerns, delivering increasingly relevant customer experiences over time. You value a culture that is rooted in mutual respect, where you can learn from different perspectives and roles.
Primary Responsibilities:
  • Investigate, evaluate and process assigned auto physical damage and small property damage claims.
  • Serve as a primary point of contact to members via phone, email, fax and written correspondence regarding claim requests, status updates, and coverage explanations.
  • Provide high-quality customer service in a fast-paced environment.
  • Manage a high-volume claim workload, prioritizing tasks to meet service expectations, regulatory requirements, and organizational standards.
  • Maintain accurate, timely, and well-organized documentation within the claims management system while managing multiple active claims concurrently.
  • Negotiate claims within established settlement authority and promptly notify leadership of any claim trending toward or exceeding authority limits.
  • Assign and coordinate vendors for claim-related activities and manage incoming vendor reports.
  • Ensure claims are handled in compliance with applicable laws, regulations, and internal claims handling standards, with an emphasis on quality and consistency.
  • Monitor and coordinate work performed by outside investigators, auto appraisers, and independent adjusters.
  • Facilitate salvage and subrogation activities, including monitoring recoveries on assigned claims.
  • Deliver clear, accurate, and customer-friendly coverage explanations and written correspondence, helping members understand claim decisions and next steps.
  • Collaborate closely with internal teams, including risk control, underwriting, and claims leadership to support effective claim outcomes.
  • Other duties as assigned by supervisor.

Required Qualifications:
  • Bachelor's degree preferred; minimum of two (2) years of claims experience, with a strong preference for auto physical damage exposure.
  • Excellent verbal and written communication skills, with the ability to deliver clear, professional, and customer-focused communication to members, vendors, and internal stakeholders.
  • Strong organizational and time-management skills, including the ability to prioritize, multitask, meet deadlines, and independently follow up on open items.
  • Maintain a high level of professionalism.
  • Proficiency in Microsoft Office applications, including Excel and Word, with the ability to use technology effectively to document, track, and communicate claim activity.
  • Commitment to continuous learning including willingness to participate in ongoing education with industry recognized training (IIA, AIC or INS or other relevant claims designations).

Physical Demands / Work Environment
Several hours per day at a sit/stand desk, average mobility to move around an office environment; able to spend several hours per day at a computer. Ability to travel to various locations throughout Michigan as needed. Punctual, regular, and consistent attendance is required.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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