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Auto Physical Damage Jobs in Texas (NOW HIRING)

The Whiteside Agency

Inside Auto Appraiser

Houston, TX · On-site

$63K - $105K/yr

Reviews physical damage documents for appropriateness and any loss economic opportunities ... Intermediate Auto Technical. What is a Must Have? * High School Degree or GED. * One year ...

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Auto Physical Damage information

What is an auto physical damage adjuster?

An Auto Physical Damage adjuster is a professional who evaluates and processes insurance claims related to damages sustained by vehicles, such as cars, trucks, or motorcycles, due to accidents, theft, vandalism, or natural disasters. They inspect the vehicle, assess the extent of the damage, estimate repair costs, and determine the insurance payout according to policy coverage. Their role often involves working closely with repair shops, policyholders, and insurance companies to ensure fair and timely settlements.

What are the key skills and qualifications needed to thrive as an auto physical damage adjuster?

To thrive as an Auto Physical Damage Adjuster, you need expertise in vehicle repair estimation, knowledge of insurance policies, and often a relevant degree or claims certification. Familiarity with claims management systems like CCC One or Mitchell, and possibly an adjuster license depending on the state, is typically required. Strong communication, negotiation, and analytical skills help you interact effectively with customers, repair shops, and other stakeholders. These skills ensure accurate claim assessments, customer satisfaction, and efficient resolution of auto damage claims.

What are some common challenges faced by auto physical damage adjusters, and how can they be managed effectively?

Auto Physical Damage Adjusters often encounter challenges such as managing a high volume of claims, accurately assessing vehicle damage, and negotiating settlements with repair shops and customers. Staying organized and maintaining clear communication with all parties involved can help manage workload and avoid misunderstandings. Continuous training in the latest vehicle technologies and repair methods also ensures precise assessments and efficient claim resolutions. Building strong relationships with repair facilities and leveraging digital tools can further streamline the claims process.

What is the difference between Auto Physical Damage vs Auto Appraiser?

AspectAuto Physical DamageAuto Appraiser
CertificationsInsurance Adjuster License, Auto Damage CertificationAuto Appraiser Certification, Insurance Adjuster License
Work EnvironmentCollision centers, repair shops, insurance companiesInsurance companies, independent appraisal firms
Primary ResponsibilitiesAssessing vehicle damage, estimating repair costsEvaluating vehicle value, determining claim payouts

Auto Physical Damage specialists focus on inspecting and estimating repair costs for damaged vehicles, often working directly with repair shops and insurance companies. Auto Appraisers evaluate vehicle value for insurance claims, including total loss assessments. While both roles require knowledge of auto damage and insurance processes, their core functions differ: one assesses damage for repairs, the other determines vehicle worth for claims settlement.

What are popular job titles related to Auto Physical Damage jobs in Texas?

For Auto Physical Damage jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Auto Physical Damage jobs in Texas look for?

The top searched job categories for Auto Physical Damage jobs in Texas are:

Auto Physical Damage jobs near you

Material Damage Appraiser

Hallmark Financial

Dallas, TX • On-site

Full-time

Posted 9 days ago

Job description

Job Description:
Position Summary:
  • Provides service to all customers and anticipates their need for communication, results and action.
  • Responsible for the prompt, accurate and efficient appraisal and payment of vehicle repair damage and vehicle total loss values, from moderate to severe damage, on all types of vehicles, while exercising independent decision making skills and judgment.

Essential Functions:
  • Receives assignment from Claim Representatives electronically on all types of vehicles.
  • Determines best course of action with regards to vehicle damage evaluation (i.e. Desk review, shop estimate/photo review)
  • Using the documentation available, determines the extent of damage and whether the vehicle is repairable or not economical to repair.
  • Verifies the damage to the vehicle is related to the loss facts given by the Claims Representative.
  • Changes reserves, negotiate agreed repair costs with shops, determines total loss vehicle values and issues payment.
  • Requests photos from owner or shop for in order to write an estimate/supplement or redline a shop estimate/supplement.
  • Contacts customers and shops to setup appraisal appointments.
  • Uploads all work product into the claim and the dispatch system.
  • Documents all correspondence, discussions and decisions in the ACD or claim file.
  • Works closely with Casualty and Auto Physical Damage personnel toward the successful adjustment of first and third party physical damage claims.
  • Notifies the Total Loss Claim Representative of total loss vehicles and, when appropriate, moves the salvage to Copart or other storage free places.
  • Provides guidance to other Claims personnel, assists in their training when asked. Occasionally gives technical direction and authority when requested by Team Manager.
  • Provides quality service to all customers.
  • Any other tasks or responsibilities assigned
Knowledge, Skills & Abilities
  • Strong knowledge of vehicle construction, repair methods, and total loss valuation
  • Ability to interpret and analyze estimates, photos, and repair documentation
  • Effective negotiation skills with repair facilities and vendors
  • Strong decision-making and problem-solving skills with the ability to work independently
  • Excellent written and verbal communication skills
  • Strong organizational skills with the ability to manage multiple assignments and meet deadlines
  • Proficiency in claims systems and standard office software
  • Customer-focused mindset with the ability to handle difficult conversations professionally
Education & Experience Requirements
  • High school diploma or equivalent required; Associate's or Bachelor's degree in business, automotive technology, or a related field preferred
  • Minimum of 2-5 years of experience in auto damage appraisal, auto body repair, insurance claims, or a related field
  • Prior experience handling moderate to severe vehicle damage and total loss evaluations strongly preferred
  • Experience working with estimating platforms (e.g., CCC, Mitchell, or Audatex) preferred
  • Knowledge of insurance claims handling processes and state-specific regulations preferred
  • Texas Adjuster License required

Hallmark Financial Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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