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Auto Physical Damage Jobs (NOW HIRING)

NYCM

Auto Physical Damage Examiner (Hybrid)

Sherburne, NY · On-site

$44K - $69K/yr

The Auto Physical Damage Examiner manages the auto claim process, including customer experience, coverage verification, investigation, evaluation, and disposition of the claim in compliance with ...

Farmers Insurance

Commercial Auto - Weekday

Phoenix, AZ · Hybrid

Coordinates auto physical damage estimate through proper internal method of inspection and arranges for release of vehicles that are accruing storage fees. * Proactively investigates and determines ...

USAA

Physical Damage Specialist - Field

San Antonio, TX · On-site

$77K - $147K/yr

High School Diploma or General Equivalency Diploma. * 4 years of auto physical damage estimating experience. * Currently possess or acquire and maintain individual I-CAR Platinum Pro-Level 3 ...

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Auto Physical Damage information

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$11K

$101.5K

How much do auto physical damage jobs pay per year?

As of Jul 15, 2026, the average yearly pay for auto physical damage in the United States is $100,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is the difference between Auto Physical Damage vs Auto Appraiser?

AspectAuto Physical DamageAuto Appraiser
CertificationsInsurance Adjuster License, Auto Damage CertificationAuto Appraiser Certification, Insurance Adjuster License
Work EnvironmentCollision centers, repair shops, insurance companiesInsurance companies, independent appraisal firms
Primary ResponsibilitiesAssessing vehicle damage, estimating repair costsEvaluating vehicle value, determining claim payouts

Auto Physical Damage specialists focus on inspecting and estimating repair costs for damaged vehicles, often working directly with repair shops and insurance companies. Auto Appraisers evaluate vehicle value for insurance claims, including total loss assessments. While both roles require knowledge of auto damage and insurance processes, their core functions differ: one assesses damage for repairs, the other determines vehicle worth for claims settlement.

What are the key skills and qualifications needed to thrive as an Auto Physical Damage Adjuster, and why are they important?

To thrive as an Auto Physical Damage Adjuster, you need expertise in vehicle repair estimation, knowledge of insurance policies, and often a relevant degree or claims certification. Familiarity with claims management systems like CCC One or Mitchell, and possibly an adjuster license depending on the state, is typically required. Strong communication, negotiation, and analytical skills help you interact effectively with customers, repair shops, and other stakeholders. These skills ensure accurate claim assessments, customer satisfaction, and efficient resolution of auto damage claims.

What are some common challenges faced by Auto Physical Damage Adjusters, and how can they be managed effectively?

Auto Physical Damage Adjusters often encounter challenges such as managing a high volume of claims, accurately assessing vehicle damage, and negotiating settlements with repair shops and customers. Staying organized and maintaining clear communication with all parties involved can help manage workload and avoid misunderstandings. Continuous training in the latest vehicle technologies and repair methods also ensures precise assessments and efficient claim resolutions. Building strong relationships with repair facilities and leveraging digital tools can further streamline the claims process.

What is an Auto Physical Damage adjuster?

An Auto Physical Damage adjuster is a professional who evaluates and processes insurance claims related to damages sustained by vehicles, such as cars, trucks, or motorcycles, due to accidents, theft, vandalism, or natural disasters. They inspect the vehicle, assess the extent of the damage, estimate repair costs, and determine the insurance payout according to policy coverage. Their role often involves working closely with repair shops, policyholders, and insurance companies to ensure fair and timely settlements.

What is a vehicle damage specialist?

A vehicle damage specialist, often called an auto physical damage appraiser or adjuster, evaluates vehicle damage after an accident or incident. They inspect the vehicle, determine repair costs, and assess insurance claims, often using tools like estimating software and working closely with repair shops. Certification from organizations such as I-CAR or ASE can enhance job prospects in this field.

What is the highest paying job in auto body?

The highest paying roles in auto body repair typically include auto body shop owners, collision repair shop managers, and specialized technicians such as auto body estimators or advanced paint technicians. These positions often require extensive experience, certifications, and strong management or technical skills, and can earn six-figure salaries depending on location and business size.

How much does Geico pay an auto damage trainee?

Auto Physical Damage trainees at Geico typically earn an hourly wage that ranges from $15 to $20, depending on location and experience. The role often includes training on damage assessment, repair procedures, and insurance claims processing, with opportunities for advancement and certification support.
More about Auto Physical Damage jobs
What states have the most Auto Physical Damage jobs? States with the most job openings for Auto Physical Damage jobs include:
What job categories do people searching Auto Physical Damage jobs look for? The top searched job categories for Auto Physical Damage jobs are:
Auto Physical Damage jobs near you
Infographic showing various Auto Physical Damage job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $100,000 per year, or $48.1 per hour.

Auto Physical Damage Examiner (Hybrid)

NYCM

Sherburne, NY • On-site

$44K - $69K/yr

Full-time

Posted 23 days ago

Job description

The Auto Physical Damage Examiner manages the auto claim process, including customer experience, coverage verification, investigation, evaluation, and disposition of the claim in compliance with applicable insurance regulations and NYCM's best practices. They Assess customer needs and develop solutions to meet and/or exceed the customer's expectations throughout the claim process.
Duties & Responsibilities:
  • Manage claims involving all types of auto physical damage, including total loss, repairable, glass, towing/roadside assistance, and rental.
  • Manage cycle times and experience through thorough file review and timely disposition.
  • Establish scope of coverage, determine loss exposure, and set appropriate reserves.
  • Conduct thorough file investigations, gathering all necessary information needed to bring the claim to a resolution.
  • Issue settlement payments within the scope of coverage and authority.
  • Evaluate and establish liability against the NYCM policyholder in accordance with state negligence laws.
  • Negotiate with customers on partial settlements.
  • Identify opportunities for subrogation and refer files for recovery.
  • Evaluate double insured files for negligence and transfer financial responsibility to the appropriate policyholder.
  • Evaluate, negotiate, and settle incoming subrogation claims.
  • Identify fraud indicators, submit appropriate SIU referrals, and direct any necessary investigation.
  • Work with assigned vendors to ensure they are meeting our expectations on each claim.
  • Testify in court hearings on behalf of NYCM and our customers.
  • Serve as a panelist with Arbitration Forums, hearing cases and rendering decisions on intercompany disputes for other carriers.
  • Effectively communicate and establish connections with the customers during the claim process.
  • Professional handling of incoming and outgoing customer phone calls.
  • Professional written communications such as emails, texts, requests for information or coverage letters.
  • Guide customers through the claim process, ensuring that they are informed at all stages.
  • Manage customer concerns/complaints, developing solutions to remedy the experience and meet the customer's needs.
  • Other duties as assigned.

Requirements:
  • High School Diploma
  • 1 year of customer facing experience

Skills & Qualifications:
  • Knowledge of basic insurance principals.
  • Good personal computer skills including electronic mail and record keeping.
  • Customer service orientation.
  • Good written and verbal communication skills.
  • Ability to multi-task, prioritize and manage time effectively.
  • Strong negotiation skills.
  • Critical thinking, problem solving and decision-making skills.
  • Ability to work within a team or independently with minimal direct supervision.
  • Willingness to continue professional development.
  • Positive and professional attitude with ability to influence and support change.

Market Range: 5 / 40 hours per week / 2 days in office
Salary: $44,885-$69,821
Accepting applications through: 7/14/26
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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